Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Pick up was on time. The van had plenty of room. Louie was our guide. He was fun, funny and very knowledgeable and informative. OK, at times he might have been a bit inappropriate. But, he made sure... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great time on our Road to Hana tour with Louie! Besides guiding us through the beautiful scenery, Louie told great stories and helped us get to know him and others on the tour with us. He eve... Voir plus

Noté 5 sur 5 étoiles

I booked the Maui Nui Luau (the luau at the Maui Sheraton) through Travelshack since my family wanted to experience a Luau at Hawaii and there was no availability through direct booking. I norma... Voir plus

Noté 5 sur 5 étoiles

Rodney, Rodney, Rodney!! Excellent guide! Excellent BBQ! Best of all is that Rodney put the “island spirit “ back into Maui! The plastic tourism of Hawaii melts away as Rodney skillfully guides you th... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Discover & Book the Best Hawaii Activities Top rated activities handpicked by locals with easy online booking


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

65 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Family Luau

We vacationed in Maui for my parents wedding anniversary. We reached out to the company since the website stated a wait list was already in place. Tyler did a wonderful job accommodating our luau adventure.
We had a group of 8 which included 4 children and 4 adults. We have 4 of us with a gluten allergy. We were sent a text confirming the allergy prior to the event.
Upon arriving at the luau, every person we spoke to was welcoming and enthusiastic. The 4 kids loved every moment. Our server, Amanda, was caring and kind. She took the time to share exactly what dish she was putting at the table and if it was gluten free or not. All dishes were delicious!
The luau itself was entertaining and captured our attention for the entire time.
Thank you for making our luau experience memorable!
Erin G.

20 juin 2021
Avis spontané
Logo de TravelShack.com

Réponse de TravelShack.com

Thanks for letting us know you had a great time at the Wailea Marriott Luau, and glad we were able to help arrange this memorable experience!

Noté 5 sur 5 étoiles

Tyler deserves a raise!

Our large party easily booked the Luau at The Wailea Beach Marriott using the online system. We realized that we would like to be seated near each other. We reached out by text and Tyler came to the rescue! He gathered each of our individual bookings and got everything organized for us. He was even able to add three extra bookings during the process. He went above and beyond! We were so impressed with the level of communication and attentiveness so we went back to book the Molokini Crater & Turtle Arches Snorkel Cruise. We are so excited to have our trip so well planned for us. TravelShack.com will definitely be our "go to" for future Hawaiian vacation planning. Thank you Tyler!

11 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

On line booking process easy

On line booking process easy! They responded right away and helped booked our pearl harbor tour. Nancy is the best my whole family had a great time. She made the tour extra fun. THANK YOU Nancy 💞

21 avril 2021
Avis spontané
Logo de TravelShack.com

Réponse de TravelShack.com

Thanks for the review, and glad you enjoyed the Circle Island & Pearl Harbor Tour we set you up on. Yes, Nanci is an amazing guide! :-)

Noté 5 sur 5 étoiles

Thumbs up to Travelshack

We found Travelshack a very professional and responsive company. They offer excellent travel products and lived up to their refund commitments due to Covid 19 travel bans. We would have no hesitation in using their services again in the future.

29 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

We had an amazing time snorkeling

We had an amazing time snorkeling. The crew were amazing and catered to every need. Even going through the difficult times with the Corona virus we felt safe and would recommend this company every time

26 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Thumbs up and 5 star service from me .....

Thumbs up and 5 star service from me go to TravelShack for their excellent website, super easy booking/payment process, swift confirmation and excellent response even when I ended up having to cancel for now. All round fantastic customer service.

16 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

I would highly recommend Travel Shack!

I would highly recommend Travel Shack!
Their prices are great for all the shows and programs they offer!
What sets them apart from all others is their Customer Service! They are responsive, sincere, and see the problems through the eyes of their customers!
We will definitely continue to use Travel Shack next year when we are back in Maui!

21 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Very comprehensive information

Very comprehensive information about the tour. Looking forward to it!

13 octobre 2019
Avis spontané
Logo de TravelShack.com

Réponse de TravelShack.com

Thanks Mary Jo! You'll love our Road to Hana Tour. We hear it's much better value, in terms of quality, being only 8 people, and lower price, than what your Pride of America cruise ship offers. Check out our other excursions too for all your Hawaii stops!

Noté 5 sur 5 étoiles

Fantastic tour

We took the Pearl Harbor experience tour. There were only 8 people on our tour. It was great! Chris was a fantastic guide that gave us a perspective you can’t get from a self guided or audio tour. Booking was easy and they were readily available to answer any questions that I had. I would book with them again!!!

27 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

I don’t really leave reviews

I don’t really leave reviews, but I felt compelled to leave one here. Their customer service is impressive. Awesome website and They have made my family vacation much easier,

23 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Happy tourists from The Land Of Down Under !

My daughter and I booked two tours direct from Australia for our holiday prior to coming to Hawaii in June. We had the most fantastic time with outstanding tour guides for Pearl Harbour and the Island Tour (with guide Nancy). We thoroughly recommend Travel Shack and hopefully one day we'll be back.

16 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Having fun on the Hawaiian islands with Travel Shack!

Used Travel Shack on our trip to Oahu, and Maui. Booked 3 events with them. Very friendly web site, and everything went without a hitch!
Ended up using my rewards points to apply some cash back to my credit card which was loaded up by my better half. lol. Had a great and will use again when get back to the islands. Thanks again,Glenn

1 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Amazing Service! Manta Ray Night Dive

We booked a Manta Ray Night Dive via TravelShack and everything was more than perfect. Very fair price, You get very fast answers, friendly and helpful as well! They solved my issues fast and did everything they could! There are just good things to say about this company and it's employees! You can book with a good feeling and you won't regret!

7 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Smooth Sailing

This was my first tour booked through TravelShack. Everything went well from booking to the actual tour. I will recommend the site to others!

1 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Pearl Harbor tour by Kenn from Pittsburgh

Took the Pearl Harbor tour with Olav. Great guide and the knowledge was off the chart and kept things interesting The tour had 5 stars is why I booked and it didn't disappoint

8 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Issue resolved!

I contacted TravelShack with online chat and they were able to resolve the issue right away.
I got a great discount on the tickets I purchased as well.

9 janvier 2019
Avis spontané
Logo de TravelShack.com

Réponse de TravelShack.com

Glad we were able to open up online booking for the Diamond Head luau for you to book last minute and that you had a great time with your family! And yes we currently have a great discount on that luau. :-)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus