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3,5
8 avis
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I bought a personalised bracelet from this company and it was very poor quality. Having said that, the customer service could not have been more helpful in sorting it all out. 2 stars for the item but 5 for the team.
Order arrived on time and great quality. Had a query and received an answer promptly
Fast replies for a last minute gift I needed.
The bracelet arrived quickly and am delighted with the the quality so can't wait to give this.
Actually the name I wanted engraved has an accent so wasn't sure this would be possible but your team were quick to add this to my order. Will highly recommend to friends and family - thank you!
Terrible quality. I bought an engraved decanter. The glass was smeary despite repeated efforts to clean it. The glass also had small marks within in - almost like very small cracks. The engraving was not straight. Just a massive waste of time, money and materials. What's the point???
I order a personalised bracelet for my partner for Christmas but was far too small. Not fit for a man at all. I was so disappointed, i would be very wary of some of their items if you don’t want to be disappointed
I ordered a personalized pocket watch for my husband for our 25th wedding anniversary and was very disappointed in the quality of the product as well as the personalization. The website showed it in silver on the silver watch, but it came with gold writing. Also I received it with no battery or instructions. Now I will have to order another watch which won’t be on time for my anniversary.
I bought a personalised gift for my child’s teacher and was nervous it wouldn’t arrive in time, but the delivery was impressively quick! The product quality exceeded my expectations. Highly recommend Treat Republic!
I am extremely disappointed with my purchase from Treat Republic. I ordered a sundial with a personalized engraving, but it arrived without the requested engraving—no explanation provided. To make matters worse, the sundial itself was damaged, with scratches on the face and poor overall quality.
I have tried to contact Treat Republic to resolve the issue, but I have received no response. Attempts to return the item were unsuccessful, as the product is marked as “non-returnable.” As a result, I have paid £65 for a damaged, unusable gift.
The lack of customer service and the poor quality of the item make this an unacceptable experience. I strongly advise others to avoid this seller. I will now attempt to secure a refund through PayPal as my last resort.
Let me know if you’d like any further adjustments!
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