Treehouse Online Avis 

220
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

needed a 200g combo turnout quickly for my 28 year old mare. Gallop Trojan in the correct size was available and at a fantastic price with free delivery. Ordered 21st October in the evening. Delive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a summer sheet recently, which is exceptional quality for the price (under £20 for a 6'3" rug!). Strong cotton, good straps and buckles and a superb fit. Also bought Botanica 5 in 1 spray, whi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After receiving amazing service from Charlie when we were at HOYS buying our daughter her body protector and new hat ready for racing college we definitely wanted to shop with you again. Online this t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Botanica Cleansing Wash and Anti-Itch Cream have dramatically improved the effects of sweet-itch in two horses on our yard. One had rubbed her mane raw in a few days. A week of treatment with Botanica... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'équitation

Informations provenant de diverses sources externes

A personal and bespoke service specialising in equestrian safety wear, racing and cross country colours


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(220)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Custom Made Hat Silk

I ordered a custom made hat silk but emailed Theresa with some questions before placing my order. She was extremely helpful and went above and beyond to make sure that the silk was exactly what I wanted. I can’t recommend Theresa and Treehouse more highly and I love my new hat silk.

10 février 2025
Avis spontané
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Réponse de Treehouse Online

Hi Emma, thanks for your fab message, so glad you like the bespoke silk, have a brilliant season with your new silk, best wishes The Treehouse Team xx

Noté 5 sur 5 étoiles

Would 100% recommend

I felt listened to and didn’t feel rushed, they were so patient with me buying a new back protector and air jacket. My baby mare has come out feeling amazing since, today we tackled her fear of ditches and next week we are off to our first event of this season.! A lot of our confidence I am putting down to them- knowing that I am properly protected. Thank you!

27 mars 2025
Avis spontané
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Réponse de Treehouse Online

Hi, thankyou so much for your fantastic review - very much appreciated and we are so pleased to hear you had such a great schooling session. Wishing you a great event next week and good luck for the season, with thanks Theresa and The Treehouse Team x

Noté 5 sur 5 étoiles

apsolutly incredible

apsolutly incredible

31 mars 2025
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Réponse de Treehouse Online

Hi, many thanks for your great review, it is much appreciated, x

Noté 5 sur 5 étoiles

Great personal service

Great personal service, quick dispatch, lovely products.

1 avril 2025
Avis spontané
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Réponse de Treehouse Online

Hi thanks or your lovely review, it means a lot x

Noté 5 sur 5 étoiles

Pretty spot on a little expensive to be…

Pretty spot on a little expensive to be honest for the cheap fabric but still it’s good and the shipping price for this little package was out of control I must say.

27 mars 2025
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Réponse de Treehouse Online

Hi many thanks for your 5star review, it means a lot to us, thankyou, x

Noté 5 sur 5 étoiles

Custom made hat silk

Custom made hat silk, Really easy to order online. Kept informed of delivery which was nice and delivered before estimated date. One well made hat silk arrived for my daughter who loved it. Slightly more expensive than other xc makes, but the quality is fantastic.

27 mars 2025
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Réponse de Treehouse Online

Hi , thankyou for your lovely message, it is much appreciated - thankyou so much x

Noté 1 sur 5 étoiles

I haven't received the item ordered…

I haven't received the item ordered despite ordering over a week ago.

26 mars 2025
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Réponse de Treehouse Online

Hi I am so sorry to read this review about this problem late this evening, We will chase up with Royalmail 1st thing in the morning and see why the delay has happened and to put a search out into the royalmail depot. As a small company a situation like this and a one star review has a very bad impact for us, our sincere apologies for this problem and it will be resolved asap. Kind regards Theresa,

Noté 5 sur 5 étoiles

Very good

Very good. Service is great,prices are amazing. Definitely deal with again

25 mars 2025
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Réponse de Treehouse Online

Thankyou so much for your wonderful review, it means a lot x

Noté 5 sur 5 étoiles

brilliant quality

brilliant quality, speed and service

14 mars 2025
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Réponse de Treehouse Online

Hi, thank you so much for your lovely review, certainly a great way to start the day, thankyou x

Noté 5 sur 5 étoiles

The saddle cloth and colour was exactly…

The Lemieux saddle cloth was lovely, exactly as pictured and colour was perfect. Price was very competetive and delivery prompt, with good updates and info.

10 mars 2025
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Réponse de Treehouse Online

Hi thankyou for your lovely review, it really means a lot to us, thanks The Treehouse team x

Noté 5 sur 5 étoiles

Strongly recommend Treehouse

Strongly recommend Treehouse, have bought from them twice recently and on both occasions items were delivered very swiftly, with very helpful support and communications. Thank you!

15 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, fast delivery even on standard service. Product arrived slightly damaged and brilliant customer service to resolve it. Would definitely buy from here again, thank you

26 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Mountain horse diamond jacket ✨️ its…

Mountain horse diamond jacket ✨️ its gorgeous and an amazing price. I'm very happy with my purchase and will use treehouse online again ☺️ xxx

6 mars 2024
Avis spontané
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Réponse de Treehouse Online

Fantastic, thanks for a lovely review, it means a lot x

Noté 5 sur 5 étoiles

Perfect service

My grandson has just been kitted out with helmet and body protector by Charlie at The National Equine Show NEC today.

Fabulous service and so professional.

3 mars 2024
Avis spontané
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Réponse de Treehouse Online

Hi many thanks for your lovely message, great to meet you, with many thanks Charlie and the team x

Noté 5 sur 5 étoiles

Equidry Coat

I ordered an Equidry coat for my daughter, I rang the company to ensure that the coat was in stock and when I would likely receive the item.
The staff member was incredibly helpful and as luck would have it the postman was waiting for the deliveries! I explained what I wanted so the staff got the item out whilst I paid on line and handed it straight to the postman!
They even rang me back as I’d ordered the wrong colour!
I received my item the next day!! Thank you so much!

26 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

Fantastic Customer Service from Treehouse Online. Ordered a hat cover which was a little too big and called to check on a replacement . So helpful in advising what they had in stock to what I was looking for. Really friendly team and nothing was too much trouble, even for something small! Returned the cover on the Friday and confirmed in my return the replacement. Received the refund for the difference on the Monday and by the Wednesday received the replacement. I called to thank them for such great Customer Service as this has been far the best received, especially post Christmas. I would certainly recommend this company and will definitely use in the future. Thank you Treehouse Online X

10 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

This company gave such good service

This company gave such good service. I ordered the wrong unicorn toy (my fault entirely) and when I called that assured me the correct one was in stock and they could swap. I had to pay for my own return postage (fair enough) but they paid to send out the replacement. And all this within 2/3 days. The product is also very good quality.

1 décembre 2023
Avis spontané
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Réponse de Treehouse Online

Hi, thankyou so much for your lovely message, much appreciated x

Noté 5 sur 5 étoiles

Great service

Great service . Helpful. They took time to call me about my order as it did not look right . They was right . Thank you

3 septembre 2023
Avis spontané
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Réponse de Treehouse Online

Hi thankyou for your time to post this, very much appreciated x

Noté 1 sur 5 étoiles

Disappointing…

I ordered the Le Mieux Vector Stirrups on Amazon, supplied by Treehouse Sporting Colours, for my wife’s anniversary present and although I have been told they have been dispatched there is no record of the parcel. I paid next day delivery and have been told to wait 10 days for delivery. I would be surprised if they haven’t been dispatched at all. Needless to say I have now bought a pair from Le Mieux directly who do not charge for delivery. Really disappointing.

2 septembre 2023
Avis spontané

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