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Trendytrades Avis 10

•
TrustScore 3 sur 5

2,9

Grossiste en ordinateur
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À propos de l'entreprise

  1. Grossiste en ordinateur

Écrit par l'entreprise

Welcome to Trendy Trades, your one-stop shop for all things tech essentials! We’re passionate about connecting you with innovative products that enhance your digital life, without breaking the bank.

Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

I bought items under the illusion they…

I bought items under the illusion they were Apple products. Bought AirPods and a charging cable. They seemed fake so I asked for a refund. They emailed back saying, use it for a while you’ll see it’s not fake. I took items to the Apple Store. They confirmed items were fake (charging cable does not work, AirPods are light weight and seem easy to break apart) I then emailed them, please can you process a refund. They went AWOL. I sent multiple messages but heard nothing. This is a SCAM - do not buy.

4 septembre 2024
Avis spontané
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Réponse de Trendytrades

Hi,

We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.

Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.

If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.

You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.

Regards
David
Customer Care

Noté 2 sur 5 étoiles

Unsure if truly apple products broken

Unsure if truly apple products, one ear piece stopped working a few months after buying, wouldn’t waste your money

25 novembre 2024
Avis spontané
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Réponse de Trendytrades

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
David
Customer Care

Noté 5 sur 5 étoiles

Fantastic value great price product…

Fantastic value great price product very fast delivery

13 novembre 2024
Avis spontané
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Réponse de Trendytrades

Dear Ian,

Thank you so much for your review



We hope to see you again with us.

Kind Regards,
David
Customer Relations

Noté 4 sur 5 étoiles

I bought these thinking they were apple…

I bought these thinking they were apple ipods but at the price I bought them at was not altogether surprised when they came and were NOT apple ipods. Despite this they are actually a good product and I am impressed with them so far.

14 novembre 2024
Avis spontané
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Réponse de Trendytrades

Dear Julie,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
John
Customer Relations

Noté 2 sur 5 étoiles

Fakes

They are copy iPods with pretty hopeless noise cancelling. They do connect and are recognised as iPods by my iPhone, but connectivity is a bit temperamental on the pair I have. They look and feel good and the sound quality isn’t bad. As an ear phone I’d rate them higher, but as they are ‘iPods’ and are not originals, I have to mark them down. I’ve just ordered originals from the Apple Store and will give these to my mother in law.

2 novembre 2024
Avis spontané
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Réponse de Trendytrades

Hi,

We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.

Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.

If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.

You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.

Regards
David
Customer Care

Noté 1 sur 5 étoiles

I purchased some AirPods thinking they…

I purchased some AirPods thinking they were genuine Apple products after confirming they were refurbished I decided to send them back, after 4 weeks I still have had no refund the items were unopened so no reason for not refunding me. Now they won’t even respond to my emails.
Very very poor customer service

3 octobre 2024
Avis spontané
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Réponse de Trendytrades

Hi,

We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.

Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.

If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.

You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.

Regards
Finn
Customer Care

Noté 1 sur 5 étoiles

Quality of AirPod2 pro mics

I purchased AirPod 2 Pro. But the microphone is worse and unable to hear the other party. This might be an issue with an Apple product, but not worth the money. Samsung wireless bud really works better than Apple AirPod 2

16 octobre 2024
Avis spontané
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Réponse de Trendytrades

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Noté 1 sur 5 étoiles

They sell 1:1 reps that’s all

They sent me replicas as I’ve checked under the lid and no serial number is shown furthermore one ‘AirPod’ has stopped working.

14 octobre 2024
Avis spontané
Logo de Trendytrades

Réponse de Trendytrades

Hi,

We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.

Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.

If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.

You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.

Regards
Dave
Customer Care

Noté 5 sur 5 étoiles

Very professional

Very professional with excellent communication. Highly recommended.

23 mars 2024
Avis spontané
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Réponse de Trendytrades

Dear Graham,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
James
Customer Relation

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery
Good quality
When I emailed the team with a query the team got back to be quickly answering my questions

5 avril 2024
Avis spontané
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Réponse de Trendytrades

Dear Zoe,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
James
Customer Relations

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