Trinkety Paws Limited Avis 

The 15m lead that we ordered is great quality and works as described, our 14-week old Pointer has no problems running around with the lead on and is helping with training and independant exploring.

My Weimaraner picked her own beautiful collar in March this year in a pet shop. It was perfect for day care and for me as we both use rope leads and have the collar to keep her ID tags. Fast forward to today when I clipped a lead for the first time onto her collars O ring as I forgot my rope lead , when she pulled, the collar completely fell apart. I was stunned, not the part that binds the 2 colours together but the one close to the O ring. I am hoping it was just faulty as if that was by a road, I don’t even want to think what could have happened. I emailed them to sell me a new one and to tell them what had happened but upon reflection I am a bit scared to get another one. Mine was wiped daily and only used for decorative purposes -am disappointed.

This company is hands down the best for beautiful, made to last dog gear. Their customer service is brilliant also, they kindly helped me choose the best shade collar and lead for my dog to match his harness (and they were spot on) I wouldn't go to anywhere else now for my dogs gear. Been using them for 3 years now for one of my dogs and zero signs of wear and tear despite it being a collar for a spaniel who loves swimming and getting mucky.

Trinkety Paws has the potential to be a great company if a couple of key areas are improved.

Firstly, the collar measurements need to be described much more clearly on the website. The imperial sizing is written very strangely and could easily cause confusion when ordering. Clear, straightforward measurements would make the buying process far smoother and avoid unnecessary guesswork.

Secondly, selling strap keepers separately doesn’t make sense. The additional postage makes what should be a small, simple component unnecessarily expensive. It’s a bit like having to buy the loops for your belt at an extra cost — they’re part of the overall function and should really be included.

That said, I can’t fault the quality of the product itself — it’s excellent. The craftsmanship is clear, and the collar feels durable and well made. Nadine in customer service also deserves a mention for her fast and helpful responses.

With clearer sizing information and a rethink on the strap keeper policy, Trinkety Paws could easily be an A1 company.

Whoever is on customer service (Nadine) needs a qualification in speaking to people as the service I received was so disappointing she faced me with ridiculous riddles instead of just taking accountability. Numbers are the same in every situation (18=18) so I’m not sure how she managed to deflect her level of incompetence onto me. I was excited to finally order from Trinkety but it will be the first and the last because I don’t have time (3 weeks, post office trips etc) and money (£30 collar and £15 in delivery fees) to waste like that again all because of a mistake that was on them. The product itself was nice when it finally arrived after 3 weeks.

Delivered as promised, product is fine. All good.

Love the collar and lead sets.

Originally met them at Crufts and we're super helpful. Then got a second dog and of course they have to match!

Great colour range, strong, and easy to clean.

Little bit more expensive than what I usually pay but also better quality!

I’ve lost count on what order this is. Trinkety Paw products are quality made with just the same quality of care for customer service. We love TP

We bought our dog a collar and lead as a puppy from their stand at a dog fair. The collar was great and we have bought the same design as our dog grew. Both were sold as hard wearing, strong, durable, weather proof and bite proof. Most of which are true no issue with biting or weather but not long lasting or durable - the outer layer of the lead started cracking after about 8 months of use (not daily we also use a long line/walk off lead) and now after 12 months it’s quite cracked on the handle so will be purchasing a replacement from elsewhere.

Easy to order, fantastic quality, such great colours to choose from.

Love these collars I’m forever buying them and recommending them to clients I’ve also bought a few more recently as I’ve been fostering dogs from a rescue and buying these as there first collar so they can go with a decent collar upon leaving for the forever homes! I love all the designs and how you can make it there own!

Website was clear and easy to navigate.Items arrived on time.

Ordered x3 collars and a lead, lovely colours, they all fit great and seem comfortable
Love that I can wash them/wipe down to clean.
Quick delivery.

Not my first item bought from Trinkety Paws love the colours and choices unfortunately my new dog decided to have a chew on item bought for dog now gone to rainbow bridge otherwise it was as good as the day I bought it a couple of years ago

Such quick delivery and great collar really pretty

Super quick communication response and great customer service.

Contacted Trinkety Paws to amend order which was dealt with promptly. Collar ordered was great quality and just what I wanted ,thank you 😊