***UPDATE TWO YEARS LATER: Even happier! The service we've received from Jonny and the team has just been excellent. They've worked so hard to secure amazing deals for us and they're always proa... Voir plus
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Lisez les avis des autres
Rachel Swan at Tritility goes above and beyond to help find the best deal. Over the years various brokers have wanted our business and none have ever managed to get us a Feed In Tarriff for our sola... Voir plus
L'entreprise a répondu
We are a small company and to be honest I do get inundated with companies looking to offer utility bill contracts and it all becomes a bit overwhelming. Luckily Rachel Swan got my attention in a... Voir plus
L'entreprise a répondu
We've been working with Tritility since 2022 and our account manager Lianne is nothing less than exceptional. Despite the ongoing economical crisis around the world she has managed to secure us fanta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'électricité
- aussi dans
- Compagnie des eaux
- Consultant
- Entreprise de Voirie et Réseau Divers (VRD)
- Solutions et équipement énergétiques
Écrit par l'entreprise
Tritility is a business energy consultancy. We help businesses throughout the UK to take control of their utilities, saving money, saving time and cutting carbon. We’re experts in your three main utilities - business electricity, business gas and business water (hence the Tri in our name). We take the time to understand your needs and priorities, securing you the most suitable contracts and advising on efficiency, cost reduction and conservation. We’ll provide tools to visualise your usage, and take on the day-to-day management of your utilities, leaving you with more control, and more time to focus on growing your business.
Business energy procurement and management made simple.
Écrit par l'entreprise
- Simplify energy procurement, reduce costs, and lower your carbon footprint with Tritility’s expert consultancy for UK businesses in high-energy sectors.
Coordonnées de contact
Strathmore House, Viking Business Park, Rolling Mill Road,, NE32 3DP, Jarrow, Royaume-Uni
- 0191 367 5000
- healthcheck@tritility.com
- tritility.com
Get a free business energy health check
4,8
Excellent
853 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us a 5-star review.
We’re delighted to hear that Jonny has provided you with such great service. We’ll be sure to pass your comments over to him.
We look forward to continuing to work with you in the future. In the meantime, if you need anything, please don’t hesitate to contact us.
Kind regards,
Tritility Client Services.
Made our utilities really easy!
I dealt with Eden to extend our electric contract ahead of extending our lease. She made the whole process really easy and got us a great deal. Thanks
25 février 2025
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us a 5-star review.
We’re pleased to hear that Eden made your experience with us smooth and seamless. It’s great to know she provided you with such excellent service. We will be sure to pass along your kind comments to her.
We look forward to continuing to work with you in the future. In the meantime, if you need anything, please don’t hesitate to contact us.
Kind regards,
Tritility Client Services.
Exceptional service
Eden was outstanding in her knowledge, help and understanding in what we needed for our business. Very patient and explained everything in great detail, a pleasure to do business with.
24 février 2025
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us a 5-star review.
We’re pleased to hear that Eden’s knowledge and support made such a positive impact on your business. We will be sure to pass your kind words on to her.
We look forward to continuing to work with you in the future. In the meantime, if you need anything, please don’t hesitate to contact us.
Kind regards,
Tritility Client Services.
Would definitively recommend!
Would definitively recommend!
Nina was great in helping us sort out our energy contract, Sorted everything out for us and saved us a lot of money at the same time!
24 février 2025
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us a 5-star review.
We’re delighted that Nina was able to assist you with your energy contract and ensure everything was handled smoothly to support your business. We’ll pass your kind words on to her.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Brianna has been absolutely fantastic
Brianna has been absolutely fantastic. She has fought our corner with OLD utility providers and got over £6k in overcharges. Very professional & knowledgable, nothing is too much trouble, would Highly recommend Trillity and Brianna. Thank you so much 🥰
21 février 2025
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us a 5-star review.
We’re delighted to hear that Brianna has provided such fantastic support and helped you resolve the issues you were experiencing. We’ll be sure to pass along your kind words.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Rachel Swan is a credit to Tritility.
Rachel Swan at Tritility is fantastic, she goes above and beyond any expectations. We were signed into an agreement with another supplier without my knowledge. Rachel helped file a complaint through OFGEM, she then calculated which contract would work out the best long term, she has helped us get PPA for our Solar Panels which we have never had. I honestly feel like she is working in our office alongside us as she has put so much work into this. Today a letter came through from British Gas saying they were changing our electric rates - Rachel got in touch with BG to find out it is a decommissioned meter and the letter came in error - Rachel did not have to do that, but probably saved me 30 minutes trying to get through to the correct team at BG. Rachel is a credit to Tritility :)
20 février 2025
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us such a great 5-star review.
We’re delighted to hear that Rachel has gone above and beyond to support you. It’s great to know that her dedication and expertise have made such a difference. We’ll be sure to pass along your kind words.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Eden Bolados
We dealt with Eden Bolados who was very friendly, professional and proactive!
17 février 2025
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us another 5-star review.
We’re delighted to hear that Eden provided such great service. We’ll be sure to pass your kind words on to her.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
I highly recommend using Tritility
I highly recommend using Tritility. My energy consultant Drew got us a great deal and did all the hard work for us. I can not praise him enough.
17 février 2025
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us a 5-star review.
We’re pleased to hear that Drew secured a great deal for your business and made the process easy. We’ll be sure to pass your kind words on to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
very helpful and explained very clearly…
very helpful and explained very clearly the options
12 février 2025
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us a 5-star review.
We’re glad to hear that you found our team helpful and that everything was explained clearly. We’ll be sure to pass along your kind words.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Quality company does what it says on…
Quality company does what it says on tin. Amarpreet is first class to deal with. Will definitely use them again.
30 janvier 2025
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us a 5-star review.
We’re pleased to hear that Amarpreet provided you with a first-class experience. We’ll be sure to pass along your kind words to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
When you get the right person...!!!!
I had been having problems with our electricity supplier overbilling us for months. The amount of credit just kept going up and up and my complaints were continuously fobbed off with poor excuses. It got to the stage where I was threatening to go to Ofgem. This was when good fortune and timing finally fell into place. Our new relationship manager Rachel Swan called me to introduce herself and upon hearing our woes she told me to leave it with her. Within a week we had the full substantial amount owed to us in my account. When you have someone on your side who knows what they are doing and how to do it, problems disappear. Thank you again, Rachel :)
28 janvier 2025
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us a 5-star review.
We’re pleased to hear that Rachel was able to assist and support you with the issue you were experiencing. We’ll be sure to pass your comments over to her.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
I have only great comments to say about…
I have only great comments to say about this company, always sorts out if there are any queries, will always call you back with updates.
24 janvier 2025
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us another 5-star review.
We're pleased to hear that you are receiving great continuous support throughout your journey with us.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Cut above the rest and look no further!
I’ve had an on going issue with SSE for 2 years now and Mike Birch dealt with it within 7 days to claim back an outstanding refund, can’t recommend him and the company highly enough in a world of what feels like smoke and mirrors Mike was straight to the point and honest about the situation.
21 janvier 2025
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us a 5-star review.
We’re pleased to hear that Mike was able to assist and support you with the issue you experienced. We’ll be sure to pass your comments over to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
They have been extremely helpful in…
They have been extremely helpful in securing favourable electricity contracts for my business. Good market knowledge and understanding of our business requirements. Steve Boston in particular has been very supportive in this process.
22 janvier 2025
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us such a great 5-star review.
We’re delighted to hear that Steve has been able to support you with your energy contracts. It’s great to know that his market knowledge and understanding of your business requirements have been so helpful. We’ll be sure to pass your kind comments on to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
A warning to anybody that receives cold…
A warning to anybody that receives cold calls from this company - they will harass your employees and send them documents to sign without doing the necessary checks before hand. Perform analysis that shows numbers that are shaped to fit a narrative when in fact they will increase your bills (ours is double base rate!!!!) and lock you into contracts for significant terms so they can make BIG commissions. If you are in contact with or they do contact you, its your choice if you engage with them I would suggest not to off my experience. If you do, Please Please Please make sure your employees sign nothing and you do a price check with your energy company and the published price caps before doing anything. I would suggest they are only going to increase costs as they take commission. For me its a battle with Engie the energy company, a legal battle to take the stand for small businesses and to shed a light on this foul practice and al in all a waste of time and resource, don't let this be you! I have attached the outcome of our deadlock complaint so you can where you may end up using this company. Go to google if you want to see the documents to show how you will end up once they entice you in.
17 janvier 2025
Avis spontané
Réponse de Tritility
Good afternoon,
We're sorry to hear about your negative experience with Tritility. We are available to provide assistance and respond to any further queries, should you wish to discuss this, please contact us on 0191 367 5000.
Kind regards,
Tritility Client Services
Mr David Whitehead is our energy…
Mr David Whitehead is our energy account manager, knowledgable and professional, any enquiry is dealt with strait away and in very friendly manner. We had issues with our previous energy supplier , Mr David Whitehead helped massively to solve problems . He is positive and very polite , always brings smile to my face when we talk on the phone . Thank you from very happy customer
2 décembre 2024
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us a lovely 5-star review.
We are delighted to hear that David was able to support you and provide such excellent service. We will be sure to pass your comments on to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Saved me a fortune!
Can’t speak highly enough of Tritility thanks again Mick and Carl.
1 décembre 2024
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us a 5-star review.
We’re pleased to hear that Mick and Carl have provided you with great service. We will pass your comments over to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Mr David Whitehead is our energy…
Mr David Whitehead is our energy account manager. All our enquiries are handled in a professional and friendly manner, he is very knowledgeable and provide instant advice on any issue we might experience. Our company was bound in an unfordable contract and with Mr David Whitehead assistance it was possible to switch it to more affordable energy provider. Thank you from a very happy customer
9 décembre 2024
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us a great 5-star review.
We are pleased to hear that you are receiving great continuous support throughout your journey with us. We will pass your lovely comments over to David.
We look forward to continuing to work with you in the future. In the meantime, if you need anything, please don’t hesitate to contact us.
Kind regards,
Tritility Client Services.
Louis at Tritility, a gem trust me.
I have had the pleasure of dealing with Louis Lemarechal at Tritility for the last few months, regarding an alteration to our businesses gas supply.
There's a lot of box ticking, form filling and communicating with other bodies to facilitate this sort of thing. Much of it is outside the remit of us the end users. There's a language spoken inside this industry, only spoken by those on the inside, Louis is one who is fluent in this.
He has without any doubt impressed me, he has been an absolute necessity to navigate through this process.
His energy and enthusiasm towards these tasks has enabled me to get what I needed. This young fellow takes customer care and service to the highest levels, and what a breath of fresh air his attitude is. Always happy, polite, helpful and courteous. Louis has kept me informed every step of the way, and has urged along others to achieve this collective goal.
Louis you are an asset to Tritility and long may your career flourish. Many many thanks.
Nigel @ Car Bodywork Specialist.
28 novembre 2024
Avis spontané
Réponse de Tritility
Good morning,
Thank you for taking the time to leave us such a great 5-star review.
We’re delighted to hear that Louis has been able to support and assist you with your gas contracts. We’re also pleased that he has been able to meet your business needs. We will be sure to pass your lovely comments over to him.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
Tritility are a company you can trust
Tritility have been amazing in helping our business get the right tariffs for our electricity and gas suppliers! It is a nightmare out there and these really are people who you can trust to get the best deals which are so important particularly with the current financial climate
Lianne Allman has supported us over the last 5 years going above and beyond to make sure I get the right deals and meet deadlines for pricing changes etc she is always very professional and puts the customer first, and recently working with her colleague Stef Laird has spent time dealing with an overpayment which they have successfully had refunded!
Thank you Tritility your advice and support has been really appreciated
21 novembre 2024
Avis spontané
Réponse de Tritility
Good afternoon,
Thank you for taking the time to leave us such a lovely 5-star review.
We’re pleased to hear that Lianne has been able to assist you with your tariffs and Stef with resolving issue you were facing. We’re glad to have been able to support you with your business needs. We’ll pass your lovely comments over to them.
We look forward to continuing to work with you in the future. In the meantime, if there’s anything you need, please don’t hesitate to get in touch.
Kind regards,
Tritility Client Services.
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