Sold almost new Pixel 6A and selected Tronics Pay due to positive reviews. Fair price for a used 5 year-old phone and easy to follow process. Shipping status updates were very good, and Tronics P... Voir plus
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Lisez les avis des autres
The company was rated well. I appreciated we were able to sell our used unlocked Motorola phones to them. The company made the process easy and I trusted giving them my bank information for funds to... Voir plus
I had such an amazing experience trading in my phones with Tronics Pay. They not only offered the most competitive price but also made the process easy and worry-free. They had SMS alerts for every st... Voir plus
Good: this was the only online company that offered an acceptable price for my cell phone. Not so good (suggestion to company). Although I appreciated the constant updates on where my phone was,... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Sell your used cell phones and electronics. Sell your iPhone, Samsung Galaxy, iPad, Smart Watches, Game Consoles and more for cash. We will pay you!
Coordonnées de contact
1214 S NOLAND RD, 64055, Independence, Etats-Unis
- 8168867285
- tronicspay@gmail.com
- tronicspay.com
4,8
Excellent
342 avis
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Outstanding offer and subsequent…
Outstanding offer and subsequent service. Head and shoulders above “itsworthmore.com”.
30 avril 2022
Avis spontané
This was the best customer service…
This was the best customer service experience I have had in at least 15 years! The service itself was smooth, clear & concise. The site is easy to use and understand and pretty straightforward. Aside from a minor hiccup that was my own human error, lack of knowledge and misinformation on my part this was a delight and deserves every star and then some. The whole process was also surprisingly quick, the process began on Thursday April 21st 2022 and was fully completed on Friday April 29th 2022. Brent with whom I was helped by was patient, friendly, cheerful & way more understanding I had with customer service this decade, and excellent human being. I would recommend this service hands down!
29 avril 2022
Avis spontané
Easy way to get money for your android and ios devices
I appreciate Tronicpay because there are not alot of places that will take in your android devices and give you cash back, so I appreciate this service around.
28 avril 2022
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Fast service and payment.
Fast service. Legit company. No hidden fees. Legit and fast payment. I recommend over other buyers for selling your devices to receive higher payment. Simple process.
15 avril 2022
Avis spontané
Excellent Service!!!
Great Company very easy process to send device in!! Fast payment sent! Everything that was told to be done was exactly as they stated! On Time! 5 star rating their offer was the highest cash paying offer I received! Thank you again Tronicspay!! Highly recommend this company! Would definitely use again!
11 avril 2022
Avis spontané
Trades in my Samsung s3 tablet and got…
Trades in my Samsung s3 tablet and got exactly what it said online. Turnaround wasn’t too bad, money is in my PayPal account ! Good service
7 avril 2022
Avis spontané
It’s been over a week since “payment…
It’s been over a week since “payment sent” came as text yet I still do not have the agreed upon price in my account.
I even gave them a photo of my account info. Nowhere on the planet does it take this long to receive payment into a bank account. Ridiculous!!
Yesterday I asked for my two iPhones to be returned.
7 avril 2022
Avis spontané
Réponse de Tronics Pay
William, The routing and account number you provided on your order was not correct. This caused delays in payments. We tried 2 times to pay you within that 1 week. It failed. Even if it did not fail. Bank transfers take up to 4 business days, they are not instant. There was 1 week delay. Patience was not given on your end. Even bank transfer take literally half of the week often to be sent because of banks. You asked for the slowest payment method. We have faster options and you chose the slowest one. We then attempted today on April 7th with the correct bank info you provided. It still failed. We have communicated well. Your review is based on terrible facts, which the reality is. You were the one who provided bad banking info. You chose the slowest payment method. You gave us correct info later and that shows you were aware that you provided incorrect banking info to us in the 1st place. We showed you proof of our attempts 2 times to pay you all within 1 week. So we also reached out today to offer you alternative faster methods. Reality is. This is your problem. To give a bad review, when you started all of this, makes you look bad. Nice try! Sorry you experienced bad customer service. But reality is when you behave this way leaving bad review, when delays were caused by incorrect info, and we did our part 2 times within 1 week, and communicated. And it still failed with the right info. We do bank transfers all the time. But your bank does not use zelle. We will not roll over and apologize. Reality is Reality.
Great company to do business with!
They're a great company to do business with. Very efficient and friendly. The process was very quick and easy. I will definitely be trying to get a quote from them on some other stuff I would like to get rid of
4 avril 2022
Avis spontané
Fast & easy!
Got an offer for my cell phone, mailed it off, 9 days later got the cash via Paypal...quick and easy would use again!
4 avril 2022
Avis spontané
Bargain!!!!!!!!
30 mars 2022
Avis spontané
Réponse de Tronics Pay
@Mingjian Shi
This user agreed to the terms and conditions on our web site when he placed the order. Our terms are easily posted on many pages on our web site. He provided us wrong information about the conditions of his iphone 6 devices. According to national industry standards with electronics. His 2 devices were listed in good condition. After getting the phones at our location. We conducted a industry standard 50 point inspection. The battery health on both devices were in very poor condition. According to electronic standards. These phones are in fair condition. Our web site explains definition of conditions and says offers are subject to change.
He knew the process when he placed his order. Our terms are transparent and available. He also got the order confirmation email explaining the terms.
We called his contact number on his order to explain the problem and what we can offer.
He gives us this review because he thinks we scammed him. He thinks we took advantage. All we did was follow company policy and the terms on our web site. So this customer review is totally false. Because he was educated prior to doing business. So his arrogance shows by writing a false review based on facts he knew before hand and yet proceed to do business anyways and acts like he is surprised.
I am very pleased with the quick…
I am very pleased with the quick turnaround and prompt response. Easy to work with. Highly recommend doing business with them.
24 mars 2022
Avis spontané
Easy & Such Nice People!
Sent in my phone, and got a text about my quote. Responded back but heard nothing and thought I would never get payment. Received a call a few weeks later with an apology for technical difficulties with the texting system. The man was very nice, made promises to provide a better quote by the following day. I received the payment the next morning and a follow up call as promised. Will definitely work with them in the future!
23 mars 2022
Avis spontané
Easy and fast
Easy and fast. Offered more than anyone else I looked at. Would sell again.
22 mars 2022
Avis spontané
Overall good; unnecessary attitude
Overall, my experience was good. However, turnaround time was longer than advertised, which is understandable because of amount of orders and USPS delays. (i.e. gave to USPS on 3/8, received at TronicsPay on 3/14, payment initiated on 3/18, received in bank account on 3/21)
However, what I didn't expect was the unnecessarily sassy treatment after I sent an e-mail on 3/17 to simply get an update on my order. At this point, TronicsPay had received my phone 3 days prior, and I had not received so much as an e-mail confirming that it was in their posession. My exact response from a TronicsPay employee when I reached out:
"You aren't the only order we have so it takes time man. We will let you know when we get to it. Thanks"
Definitely not a scam, and an overall good experience -- this particular employee needs to work on their attitude with customers.
21 mars 2022
Avis spontané
Réponse de Tronics Pay
David, we appreciate your business. With the pandemic, shortage of employees that is impacting all industries and the entire american work force. That has caused us to be much slower than normal. Our reviews online speak of our outstanding customer service and our desire to be the best we can for our customers. Sadly the industry is in a transition as we leave the pandemic and recover economically. We also have had some issues with a water leak, shortage of workers, expansion of a new facility and hiring of new employees. All of this has caused some slow times for us. We also experienced short term issue with both our web site and mail delivery service. So this caused us to be cranky and short. We had an employee who did not totally understand your question and assumed you were mad. And indeed he came across sassy. We apologize for your experience. We took care of the situation. We told our employee that we need to be nice to our customers, professional, respectful and kind. Even if work gets crazy. He misunderstood your question. He has apologized and realized you was not mad and just needed an update. We hope you do business again. Thank you for being a valued guest in our company.
Excellent customer service and prompt…
Excellent customer service and prompt email replies. Awesome tracking system and friendly service. High recommend these guys ROCK!!!
9 mars 2022
Avis spontané
They did a great job excellent customer…
They did a great job excellent customer service everything went smoothly..
1 mars 2022
Avis spontané
Wonderful job!
Jeremiah did a wonderful job! Quick, easy with fast payment! Highly recommended. Thanks again!
24 février 2022
Avis spontané
A Trustworthy Company
TronicsPay is a very trustworthy company. They sent my money within one day of receiving the shipment, and every last penny of it! The shipping was free, and arrived within 5 business days. I would highly recommend this company!
17 février 2022
Avis spontané
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