T. Rowe Price Avis 

Indifferent customer service reps who will pass you from pillar to post ....and still nothing gets done. I wish it was easier to take my IRA elsewhere but I am stuck with them as I am no longer a US resident.

Unbelievable. Poo Poo on me for advertiseing for some 20 years for T. R. Price by recommending to seminar participants, friends and family. My MISTAKE! Well its my fault for not doing my due deligence. I contacted T.R. Price once 20 years ago to open up a IRA and today to make a $1.00 (ONE DOLLAR) request which was denied "with attitude and a laugh and a so what". 2024 T.R. Price made my account 10% which is not nearly enough to force feed me T.R. Price non customer care courtesy to remain a client after requesting a form available online for anyone to download. T. R. Price would not mail to me without my social security number this available online form that anyone via the public can download. I mentioned that i am a senior citizen and do not have a printer for i do not have a need for a printer which may sound petty or strange to some but i ask you if i have not printede anything in 30 years why do i need to aquire a printer and then reinvest when the printer OS needs to be updated inorder to work. Nope no need and no this

t.

r. Price form is not that important to invest in a printer for a one time use. No i am not going to take my time to download to thumb drive and go to copy shop to print for i ffeel for the amount of $ i have invested in T.R. Price it would be more than reasonable to service my $1.00 request. Note: I did give all requested info from T. R. Price (?customer service ((NON)) other than ss # so T. Rowe price denied my request but in the same breath stated to download from the internet and when i do get a printer print it and send it via us mail. I even asked to the NON customer service that for $1.00 and apeasing a faithful (PAST) customer T.R.Price would jeopordize losing a customer. Well i was laughing in bewilderment as much as the T.R. Price NON customer service representative laughing when they remarked and i am paraphrasing, nope don't care. Now i have read other reviews and this attitude seems to be ongoing and the norm. The SP 2024 returns doubled what T.R. Price made me which makes since if the same people in charge of the investments are the same people in charge of customer care-sub par.

I talked to a gentleman named Robert and he explained everything to me detail by detail. The phone connection got messed up and I wasnt able to tell him how much I appreciate everything he did and how he explained things. Thank you.

THE WORST COMPANY. T. Rowe Price manages the Maryland 529 program and I have wasted over 6+ months dealing with them, they are mismanaging my funds and are extremely horrible to deal with. Customer service is abhorrent. These people should be in prison. Do NOT ever go with T. Rowe Price, you will be sorry!

What a nightmare. They completely messed up a small and simple 401(k) withdrawal, even sent the money to the wrong company at one point. I'm up to about eight phone calls and many hours on the phone. This came about because my company moved their 401(k) plan from Schwab, who has always been fantastic and empowers people to solve problems.

I moved to UK a decade ago. I managed my account with a sizable monies using TRP system flawlessley. Last night I tried to access the account. Several attemts made including call to USA. It costed me £30.Send email to info and another call today. Still no success. There MFA keep saying a code has beensent to my registered UK cell # but the code NEVER appers. There are no explnations or response from the Customer service or technical team. I in tend to transfer all monies to Empower. Great system,Great return. I wish the leadership just chec from their ivory towers

Good luck getting your money. Initiated a withdrawals weeks ago. Was told they’d mail me a form. Never got it. Called about it and they said they email them. Then sent the form back only to find out they provided the wrong form. Sent the new form two weeks ago. Still no money. Called and was told the check’s in the mail and takes about 10 days.

Not only will this company work for you, they will show you nothing but the BEST help, guidance and empathy. Keep up the good work T. Rowe Price. They Care!

I’d give 1 star if I could. Horrible customer service. Long put on holds. Takes 25-30mins to get anything done. They cost me a lot of $ due to microphone issues on their end. Timing the market & agent can’t hear me. Then they hang up on me & wait 24hrs again to call & apologize & didn’t put the order through. Go with Fidelity

By far the worst 401k plan I have been in !
Terrible customer service/support never enroll here if you can help it ! Thank me later!

TERRIBLE! I have been with them for 25 years with IRA funds and today I get a notice that, in addition to their high regular fund fees, I will be charged a $20 account service fee! Also, they will hit me with a charge when I cash out my funds. I am sick of this company and I will close out my remaining 5 funds and move it all to Fidelity! Choke on these fees T Rowe Price you are screwing investors with fees.

has high fees to where when the company doesn't match its not even worth using this company because they will just steal all our money

Terrible place if you are trying to get money from estate accout. It's been 6 months still that we have been getting the run around. We have talked to three people to get the funds and still no resolution.

Tried to resolve an issue. The person on the phone had no clue how to resolve it. Was told to call back Monday and gave me a different number to call. Meanwhile cant see my account on line...?

The woman on the phone acted like a damn robot. Was not helpful at all, and why the hell do it matter if the card I want my money to be sent to is a pay card or not. Then these folks already charge you 25 bucks to take your 401k completely out for being terminated, they add an additional 30 dollars for your money to be direct deposited, or even sent by express mail. I really hate how the 401k process is, I need all my money and way sooner than 5 to 7 business days, yall making it hard as hell to get the money.

This company is horrible . 472 days ago I left my job due to losing my son to death . It took fighting for 472 days to get my 401 money rolled over . First call I made 472 days was to get money to bury my child they said no your an active employee I was only a prn employee for the last 11 months so I never returned . Trowe made this the most god awful experience in my life they refused to help me they refused to give phone numbers to people who could help . They were nasty mean and there were so so many calls made by me . Don’t trust your money with these thieves . I would give them 0 stars but I had to click on something to proceed .

The repeated same familiar experience over and over again of calling, waiting on hold, having an associate say the call has to transfer to another department, then being placed on hold again, forced to wait again with that horrible hold music I have come to detest, and nobody picking up the phone - until (surprise) 4 p.m. How is it that a multi-billion dollar organization does not staff adequately for customer service forcing infuriatingly inconsiderate long wait on hold times?? Fidelity answers directly after a short time, several rings - what's THEIR secret?

Horrendous customer service - you can never get through to anyone on the phone. It is like they are a company to test and improve your patience limits and not improve your finances. After a long hold with terrible music, you either get put on hold again within the first 2 seconds or the person you have cannot provide answers to the simplest of questions about their system, forms, or activities. Run with your money and go to one of the other financial / investment institutions. They must be giving big big discounts to state college savings funds and employers to be the chosen ones as that is how I got stuck with them. I am taking all my money somewhere else now that I am a small business owner and can choose to do that.

Terrible experience with this firm compared to other financial firms. When I wanted to roll over funds to another firm they made me fill out paper forms, mail them to the other institution for signatures, then mail them back. What a 1950s way of doing business. I'm going to remove all my funds.

The company itself is a good company but they have one of the worst training platforms you will ever see and it's extremely confusing. I have been trading for over 30 years and have over 15 different brokerage accounts and t Rowe Price platform is the only one that is still confusing to me today and makes no sense. This will end up costing the investor money in the long run