I ordered from True Decadence a while ago and had some issues with delivery, so I was hesitant to try again. This time, everything went smoothly. The dress arrived on time and the quality feels much... Voir plus
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Ordered a dress to wear to a wedding. Order was late, tried to track via evri but postcodes didnt match. Checked i had put in the correct delivery address which I had. Next thing I know I got a notifi... Voir plus
Truly awful experience. Had to return item and have yet to receive refund despite tracking showing returned and signed for day after I sent it back. Zero response to emails and messages. Customer serv... Voir plus
Beautiful Dress, Slightly Long for Me The design is stunning, and the fabric feels luxurious. I’m 5’4” and had to get the hem taken up, but once altered it looked amazing. Would definitely order ag... Voir plus
1,7
Mauvais
57 avis
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Absolutely amazing dress exactly what I…
Absolutely amazing dress exactly what I expected and more . Packaged so well also.
1 septembre 2022
The dress is beautiful
20 août 2022
Awful quality and finish
3 août 2022
Excellent customer service
Excellent customer service, extremely helpful with sizing issue. The dress looked fantastic
16 juillet 2022
I ordered the dress more than a month…
I ordered the dress more than a month ago and it still hasn't arrived.
22 juin 2022
They expect you to get a steam iron!
No close up images of the dress are shown on the website so I was quite surprised to see it in person. Feels cheap but actually looks good on though. Saying that, the dress arrived in a state. I emailed customer service and they said I need to shake and steam iron it because it’s been in kept in a bag for months!! I’ve spent 2 hours trying to steam it so far (had to buy one just for this dress) and it’s still badly creased and flat. They said that they cannot send one which has been steam ironed prior to shipping …which is crazy considering the £135 price tag, I expect it to be in perfect condition).
15 juin 2022
Avis spontané
I understand customs on some sites are…
I understand customs on some sites are there but your site has nothing when you go to buy saying it like most websites do and them for it to be 72 euro! After paying 20 for delivery. So a dress that should have been 150euro is going to cost me about 250 very unhappy 🙁 then your put value of dress 180 why customs was the price when it was 150! Dress came oh my god the fabric was so bad falling apart measure in-between size 8 or 10. Never seen anything as bad. 3 emails later finally wrote back. Which I found the reply a little bit rude. An other 21 to sent the dress back. Did say on email no problem on full refund which I expect. Never again
3 juin 2022
Super quality clothes and fast delivery!
2 juin 2022
Good service and good quality product…
Good service and good quality product however returns should be free
9 mai 2022
Customer service excellent went above…
Customer service excellent went above ana beyond thank you so much true decadence 😊
6 avril 2022
Dress is stunning and amazing for the…
Dress is stunning and amazing for the price I think. Only issue was got custom charges 1/3 the price of the dress
5 avril 2022
The dress was very different in person…
The dress was very different in person to online. I was put off by the feel of the fabric which for the price of the dress seemed cheap. No returns label is provided so you then have to pay to return anything which is very unusual for an online shop.
12 février 2022
My order was cancelled after being…
My order was cancelled after being processed and I have not yet received my refund.
10 février 2022
My dress was delivered to the wrong…
My dress was delivered to the wrong place and arrived with a completely broken zip so was unusable for my birthday.
7 janvier 2022
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