Great company. Postal Service lost my order but replacement product shipped immediately. Customer service could not be any better. Product is of excellent quality and when another is needed, this wi... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Great company. Postal Service lost my order but replacement product shipped immediately. Customer service could not be any better. Product is of excellent quality and when another is needed, this wi... Voir plus
L'entreprise a répondu
Finally! Found a high quality alternative for toner for my printers. I’m a small business owner and just couldn’t afford the high prices of original toner for my printing needs. I tried different vend... Voir plus
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i order a HP 962 printer cartridge. It wouldn't sync - True told me i had a HP+1 (4-5 years old) so i need a different True Cartridge - They would not refund my dollars - don't waste your time wit... Voir plus
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I had bad experiences with several substitute toners before I found the True Image product. True Image (TI) toners are as good as BROTHER toners. Considering the better prices of TI toners, TI toners... Voir plus
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Shop laser printer toner cartridge & inkjet printer cartridge with best discounts. Find the best savings and excellent quality at True Image.
751 S WEIR CANYON RD STE 157-1064, 92808-1962, Anaheim, Etats-Unis
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great company. Postal Service lost my order but replacement product shipped immediately. Customer service could not be any better. Product is of excellent quality and when another is needed, this will be my source. Thanks!

Réponse : True Image US
Excellent customer service, got exactly what was promised on time.

Réponse : True Image US
Excellent at a fraction of cost of original toner cartridge. First shipment was lost and customer service immediately send replacement.

Réponse : True Image US
Toner was good. But it prints better from an email than it copies. Don't copy too well. Colors are dull. Still happy with the product and price.

Réponse : True Image US

Réponse : True Image US
i order a HP 962 printer cartridge. It wouldn't sync - True told me i had a HP+1 (4-5 years old) so i need a different True Cartridge - They would not refund my dollars - don't waste your time with a less than reputable company.

Réponse : True Image US

Réponse : True Image US
I am very happy with the end result of this purchase/ they kept sending me ink until my hp issue was resolved. Pleasant and friendly . Easy to email and contact. Just took awhile to get the right product.

Réponse : True Image US
Fast service, excellent product, and amazing prices … Overall, TrueImage provides a much better experience than A*zon!

Réponse : True Image US
I had an issue with one of the ink cartridges being recognized by my printer. I called customer service, the phone was answered by a real person (Eddy), and he was very helpful. Immediately offered me a replacement if we couldn't resolve the issue over the phone. In the meantime, my printer decided to cooperate so no replacement was needed. I was very impressed by the customer service and will definitely buy ink again here.

Réponse : True Image US
Exceptional responsiveness.
Patience, understanding, listening skills and clear communication focused on truly fixing the problem.
Timely follow up by team members.

Réponse : True Image US
Great product quality and dedicated delivery responsiveness. Would recommend for great savings while not compromising on quality.

Réponse : True Image US
So far only tried a black 910xl cartridge in HP 8035 printer, but it prints great and no issues with compatibility or displaying ink levels correctly.

Réponse : True Image US
Printing cartridge came easy to install and is working great.

Réponse : True Image US
the cartridges work great even after HP updated my printer. thanks so much

Réponse : True Image US
The quality of the printouts is great and the price is right.

Réponse : True Image US
The process was easy and I received my order rather quickly.

Réponse : True Image US
My printer (Brother HL-L3270CDW series) needed new ink. I ordered from Amazon. Product appeared not to fit, so I returned it to Amazon. I then ordered from True Image and thought I had the same problem. They responded to my email with complete instructions on how to install. I had no idea replacement cartridges went inside existing drum unit after removal of old cartridge. No such info came from Amazon. Dana Tucker (Cust. service Mgr) was extremely helpful and I now have a working printer with better print quality than when I bought it!

Réponse : True Image US
The True Image cartridges work in my Brother printer without any issues. I will definitely order again.

Réponse : True Image US
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