TruGreen - Pittsburgh North Avis 

We have been with TruGreen for around five years. We complained last year, and we have complained repeatedly throughout this year. Our lawn has never looked worse. We currently have crabgrass, nutsedge, and broadleaf weeds throughout the lawn.

Each time we complain, they provide a “free service,” but none of these treatments has corrected the problems. At this point, I honestly feel like they are only spraying water.

On one occasion, we actually witnessed the technician sitting in his truck and then driving away without doing anything. We, of course, reported this to TruGreen.

At this point, I’m going to discontinue their service and find another, more reputable lawn-care company.

Waste of money. Trugreen Completely destroyed my 0.5 acre, 5 week old lawn. Very unprofessional, had to call several times to get a response from the customer service, would make several promises without honoring them. They would send some trainee, part timers to treat your lawn, risking wrong treatment, not able to diagnose if any issue with the grass. The manager just washed off his hands from destroying my lawn; spent about 5K installing new lawn, ultimately ruined by this ‘PROFESSIONAL LAWN SERVICE’. I wouldn’t even give 1 star. Better to go for some other reliable service providers.