truhouse. Simply windows and doors ® Avis 

Another small problem with our windows, not a fault of truhouse. Had a breakdown of seal between glass panes and filling with water. Truhouse were keen to help and sorted all paperwork, arranged suppliers to get a replacement and fitting. The support they gave from start to sorted was unbelievable smooth, efficient and they did everything. Cannot praise them enough, so pleased we went with Truhouse.

Excellent experience with the team, from initial showroom visit, quoting, technical survey, installation and keeping us up to date throughout the whole process. The whole team is friendly, helpful and professional. Dan & Josh did an excellent job with our windows and doors. Highly recommend.

Edited 16 months on - while happy with the initial installation, we've had several problems with windows and doors. 6 weeks later, one of the bedroom windows jammed shut on and it took 6 weeks to get someone to fix it. The backdoor handle has broken twice, the first time we had to get an emergency locksmith out (he said the door wasn't hung correctly which caused the issue), the second time we had to leave the back door unsecure for a week. The front stable door lock got jammed. The front windows sealant fell off, twice. While everything has been fixed and the team have been out several times, the last time we were told that the sealant around the front window was "wear and tear" and they would fix it out of courtesy which makes me believe it would be very difficult to get anything fixed again.

Professional and friendly team.
Fitted windows previously and new door is just as good..very happy.

First class service, product and staff. No hard sell, great showroom. Could not fault any stage. I would have no hesitation in recommending this company.

Hannah was a great help… organising, informing and so on; all done with a smile. Thank you.

Good communication through the whole process.
Installation dates honoured. Installers did good job with no damage to walls etc, Tidied up after. Pleased with quality of windows.

Truhouse installed windows and doors back in January and did a great job. Recently we experienced some issues with the front door being stiff to open and close. Also the lacquer has started coming off the front door handle. I contacted Truhouse and within 48 hours they sent around Adam and Steve, who did a great job of re-aligning the door which works great now. The door manufacturer have agreed to replace the door handle which Truhouse will fit for us. The after care service has been first class! Many thanks!

We are really happy with the quality of the windows themselves.
The fitters, Steve and Adam, took great care over the installation and were unfailing polite and respectful of our property.

The friendly and helpful team turned up promptly to install my door which I am extremely pleased with. Nothing was too much trouble and everything was left clean & tidy with a first class finish. The door has added curb appeal to my home and would highly recommend the truhouse team. Thank you so much!

This is the third installation truhouse have done for me and during all three communications and advice were excellent. Appointment kept and work areas left clean and tidy after job finished. I am delighted. FM

Excellent service. The guys are great - did a good job, left everything tidy and very personable. Communication was very good from start to finish. Highly recommend

Excellent experience dealing with Truhouse. No hard pressure sales techniques we experienced from other national companies. Really helpful, keep us informed of progress. This is the 2nd time we have used them - bifold doors and now a new back door. would definitely deal with them again and highly recommend them - 5 star service from beginning to end

Problem was solved promptly. Listened to what we said and acted accordingly

One of two companies out of the five I contacted who actually bothered to quote. Prompt before sales service. Listened to my needs & wants. Office staff efficient & answered queries promptly plus kept me informed of the progress of my order.
Excellent installation by Dan & ?. Friendly and did the best installation possible.
Door supplied with wrong outside handle but this was rectified within a few days.
Door aperture was wrongly measured leaving a 50mm+ gap at the top to be filled with expanding foam and covered with a trim strip.

The installation team, comprising Tony and Jay, was efficient, tidy and friendly. The Admin staff were also lovely.

Brilliant door, the quote was done seamlessly and really easy . I had never heard of the company before and used trust pilot to review and so glad I did, the price was very competitive and the service was excellent. Wouldn’t hesitate to recommend and use them again. Plenty of colour range choice and they picked a door that was perfectly matched to my windows, top job.and instead of waiting for months and months for a new door it was all done within a month.

Truhouse have been a great company to deal with and I would definitely recommend them.
From my first correspondence with them to installation, I have been kept up to date and given all the information I needed.
The staff have all been friendly and helpful.
And I'm absolutely delighted with my beautiful new patio doors!
Thanks Truhouse

truhouse are a very professional outfit, from start to finish they couldn't have been more helpful.The two lads who fitted my doors never stopped working until they had finished. i am very pleased with the quality of the doors and how tidy they worked.

I would highly recommend Truhouse after this installation.

I was slightly apprehensive having the windows replaced with frost on the ground, and having had a chequered past with double glazing installs didn’t help either, but I did not need to worry, the installation went like clockwork.

The install team (Steve, Andy, Tony and Jay) made really light work of a big job with a smile and a lot of professionalism, the only thing to give away that had been here were the four mugs on the wall when they left :-) (Oh and some really nice windows!).

Thanks also to Chris and Natalie for sorting out the initial quote, hand holding and measuring up so accurately! All in all the Roseview Ultimate sash windows we bought are a truly authentic looking replacement for the wooden sashes we took out (yes I know it’s sacrilege!) and the Solar Calibre composite doors reek of quality, and when you add in the stressless installation, you have a top job at a surprisingly competitive price.

Once again a big thanks to all, getting decent support and quality workmanship is on the wain nowadays so it is nice to recommend a company where it still exists.

Brian Watson

Very pleased with our new windows and door. Dan and Josh did an excellent job. They worked incredibly hard and made a good team. They kept the mess to a minimum and any mess they made was cleaned up straight away. We would not hesitate to recommend Truhouse to our friends and family.