Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

L'entreprise a répondu

À propos de l'entreprise

  1. Service de soins à domicile
  2. Organisme de soutien et de services aux personnes handicapées
  3. Soins aux personnes âgées

Écrit par l'entreprise

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

175 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent!

Straight forward process, with great proactive support from the team to help us find the right Carer. Our Carer, Lydiah is doing a great job and we’re very happy.

2 décembre 2024
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Réponse de TrustonTap

Thank you for your kind feedback
William
Founder and MD

Noté 5 sur 5 étoiles

A caring attitude.

When we met Sarah we were happy as we both liked her warm and genuine personality. Sarah has a lovely way with my LO cheerfully chatting to him and getting to know each other. She is a very willing capable person.

14 octobre 2024
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Réponse de TrustonTap

Thank you for your feedback. It is much appreciated
William

Noté 5 sur 5 étoiles

Highly Recommended

Trust on Tap has been providing a carer, Nina, for my mother for over five weeks now.

Nina has provided excellent support to Mum and is kind, considerate, cheerful and attentive.

I have been impressed with the ease of contacting Trust on Tap’s team when necessary and extremely happy with their services beginning with my initial enquiry.

Trust on Tap also provided an excellent Carer for my Dad some years ago and I have certainly no hesitation in continuing to recommend them.

Elaine

27 septembre 2024
Avis spontané
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Réponse de TrustonTap

Elaine,
Thank you for your kind words. Much appreciated
William

Noté 5 sur 5 étoiles

A first class service

A first class service! Would recommend every time. This is the second time using Trust on Tap and we will continue to use this company for all our care needs for my 90 year old mother who lives on her own but requires occasional support.

19 octobre 2024
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Réponse de TrustonTap

Tessa,
Thank you for this feedback. Much appreciated
William

Noté 5 sur 5 étoiles

Excellent Care and Peace of Mind with TrustonTap

I live with my dad, who has Alzheimer’s and mobility issues, along with our two dogs. Recently, I went away for 3 days/3 nights for some respite and needed to book live-in care for my dad and the dogs. Due to a decline in my dad’s capacity, I no longer felt comfortable leaving him home alone with just three 30-minute care visits for meals, and his usual care company did not provide short-term live-in care.

Following a recommendation from a friend, I contacted TrustonTap only a couple of weeks before my trip. I was very nervous about leaving him and the dogs, but I had nothing to worry about. My dad had a lovely live-in carer named Jolanta Blaskiewicz. Dad and Jolanta appeared to have a lot of fun together, and both my dad and the dogs were well cared for. I would definitely book Jolanta again.

6 septembre 2024
Avis spontané
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Réponse de TrustonTap

Perdy,
Thank you for this. I am glad we were able to help and we look forward to supporting you and your father again in the future
William
Founder & MD

Noté 5 sur 5 étoiles

What a difference our TrustonTap carers…

What a difference our TrustonTap carers have made to mum's life - and my sister and mine! Previously she didn't know who was coming through the door but as soon as we moved to Trust on Tap we not only had excellent carers, but she started doing more fun things. My sister and I have daily, easy contact with a WhatsApp group with the carers where we enjoy seeing pictures and videos of mum cooking with them or being taken to museums, garden centres and even the zoo. Life's been more fun for everyone with TrustonTap and we're very grateful to our wonderful carers.

4 octobre 2024
Avis spontané
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Réponse de TrustonTap

Claire,
Thank you for your feedback. Much appreciated
William
Founder & MD

Noté 5 sur 5 étoiles

Exceptionally pleased.

Very professional Company. They listened to my needs and within hours I was sent the relevant information. I picked a Carer and the service was set up for the following week, with the option that if it didn't work out I hadn't committed to anything, but I also had the option to pick someone else. However, it worked out exceptionally well as the Company had obviously listened. Thank You!

27 août 2024
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Réponse de TrustonTap

I am glad we were able to help.
Thank you for your feedback
William
Founder & MD

Noté 5 sur 5 étoiles

Extremely good customer service

Extremely good customer service - would highly recommend to all my friends and family

4 septembre 2024
Avis spontané
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Réponse de TrustonTap

Many thanks
William
Managing Director

Noté 5 sur 5 étoiles

TrustonTap is very professional and helpful

TrustonTap has provided a highly professional service to help match the best carer for our needs. Courteous and helpful, they really helped make the process of find the right care cover so easy and effortless. I was really comfortable with the carer they matched us to.

2 septembre 2024
Avis spontané
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Réponse de TrustonTap

Many thanks for your support
William
MD and Founder

Noté 5 sur 5 étoiles

Good service

TrustonTap introduced an amazing carer to me to assist my elderly mother who has mobility issues and suffers with dementia. The company were efficient and communicative when setting up the introduction and we have been pleased with their service since.

5 septembre 2024
Avis spontané
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Réponse de TrustonTap

I am glad we have been able to help. Thank you for your feedback
William
Founder & MD

Noté 5 sur 5 étoiles

Brilliant live-in care

Truston Tap have been brilliant in finding me the right live-in carer after my surgery.

Rudo is so kind and empathetic and brightens up everyday for me.

Truston Tap are always friendly and responsive. Thankyou Truston Tap I would highly recommend them.

5 septembre 2024
Avis spontané
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Réponse de TrustonTap

Caroline,
Thank you for your kind words.
Much appreciated,
William
Founder & MD

Noté 4 sur 5 étoiles

I can work very independently as a self…

I can work very independently as a self employed carer. The company sends me possible work opportunities which I may be interested in.
The downside is that the client has to choose you, to work for them if they don’t then just keep trying.
I would recommend the company.

4 septembre 2024
Avis spontané
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Réponse de TrustonTap

Thank you

Noté 5 sur 5 étoiles

A great find

Very reliable sensitive carerI ..lovely with my husband who has advanced Parkinson’s

4 septembre 2024
Avis spontané
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Réponse de TrustonTap

Thank you for your feedback
William
Founder & MD

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