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Don’t buy from this scam company. Supplements straight from China marketed as US based. As soon as I realized it was coming from China, I told him I did not want them to refund me. They refused. Not to mention, I saw an extra charge two weeks later for a “club membership” that I didn’t sign up for. They say this is also nonrefundable. The only option is a dispute with the credit card company, which is in process.
DECEPTIVE PRACTICES! I tried contacting them within minutes of placing the order to cancel it. They didn’t respond until three days later advising it was already processed/too late to cancel. It took almost two weeks to get a return address from them and it was in CHINA, instead of in USA (it was shipped to me from an address in California). It appears the intent is for you to give up so they keep your money instead of refunding.
When an online seller falsely claims an item is located domestically but then demands you pay expensive international shipping to return a product to China, it is a common Scammer Refund Tactic designed to make the return cost more than the product itself. The goal is to frustrate you into abandoning the refund request or accepting a tiny partial refund.
This is a follow up of my previous initial review. Since the onset, August 9th, they've given me the runaround. Finally got them to give me return instructions. They say 90 days to return - however, they told me that I have to try them and wait for 90 days to request a return. I didn't have it. Then they gave me return instructions to CHINA at my expense when I was told otherwise initially. I reluctantly take it to USPS and was told it would be $28 to ship back. Fine - at this point I was determined to get my money back from this scam of a company. But, as the USPS clerk was entering the information into the system, it gave her a DENIED response and said that NOURI pills/vitamins are deemed as a PROHIBITED item labeling these as "GENETICALLY MODIFIED BIOMATERIALS" and are banned from shipments!!! I again reached out to them and they said if I want a refund that I have to try other carriers to return them!! THIS IS ABSOLUTELY MADDENING! Do NOT trust them at all!!
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