Prompt, professional customer service!
When I experienced a small flaw in my new Barevita shoes, I sent a photo to the company with a request for a replacement. Their response was prompt and professional. They needed a bit more info, which they received in a couple follow-up emails, and the replacement shoes were on their way within about 48 hours! VERY HAPPY customer! (The shoes are great--- just developed a small issue with the elastic "laces.")








