Tryfitcore Avis 30

Would rather give them no stars. still waiting for the order to be over a month, and there is no website when I click on the link in my dispatched email. Still try to just get a refund, and this is getting ridiculous now! Not happy and never ordering off this website EVER again! I'm so so lucky I ordered it in Amex as I managed to get my money back from Amex.

The company is a scam. Amelia from customer support team did not provide any return instructions and I submitted dispute with the bank. Fitcore rejected it saying they provided me with address and asked to return items, however this never happened. Product quality is very poor and disappointing, the customer service is even worse (joke!). Please AVOID, save yourself time, money and nerves.

Absolute JOKE....products rubbish customer services AKA Amelia!!! I have asked for a refund as the goods are so bad, have been offered a partial discount, actually wouldn't use the products they are so poor - I insisted on a refund, Amelia tells me I cannot ship the item back to the London address as returns have been halted to London and has given me an address in CHINA, they insist I pay for the return if I want my money back. I WANT A FULL REFUND OF THIS PRODUCT. states in their terms and conditions before you buy that returns are to the London Address!!! SCAM SCAM SCAM, awful everything!! Amelia tells me they have very good reviews.... still trying to find them Amelia!!! I think I need Legal Advice! DO NOT BUY Please dont waste your money!!

Ordered the item on the 01/03/25.
Stated delivery was in 5 days and I am still waiting.
I have contacted them to see where my order is and no response.
The money was taken straight away, but still waiting for the item.
I wouldn’t waste time with this company as ship from abroad even though the website states a uk address.

Scam scam. Reformer fit board not safe to use, asked to return it, they basically try to tell you it’s not worth to send it back and they try to offer you various amounts as refunds just to keep you quiet. Threaten with legal action and received full refund. 0* for poor quality product, 0* for a very rude customer service- 1 person Amelia, 0* overall. Don’t believe all the videos from tik tok, don’t buy as you going to waist your time, money and effort!!

Refusing to refund item and accept returns. Waste of time, avoid and buy same product form amazon cheaper and better customer service

No star. I ordered something as a Xmas gift on 12th December 2024, and on the 19th December I heard from relative it hadn’t arrived so I checked status and hadn’t even been dispatched, I contacted tryfitcore and got a ChatGPT generic response apologising and giving the excuse of it being a busy period - I would have understood if they could have reached out to me. I asked for a refund and “Amelia” said she would forward my cancellation and request for refund to the “management team” and to expect a refund to take between 10-20days. I kept contacting them to get an update, and only getting ChatGPT responses that it was being escalated. I then got an email to say it had been dispatched from an address in France by Hermes on 29th December and then another update to say Evrie on would be delivering. There is still no delievery of my order and it is the 3rd January. I contacted again and Amelia said sorry your cancellation/refund request came after it had been dispatched. It is now the 3rd January. It has been so frustrating and I’m upset I may have lost this money. The company has a Trustpilot 5* rating on their website but this must be fake.

Item arrived without all parts, clock not working and no instructions. Email sent no reply, this company is a scam, please avoid

Scam company.

I ordered a Pilates reformer - they sent me a pair of socks and now the delivery status says fulfilled, and they aren’t responding to messages.