Trypawflex Avis 7

I recently purchased 2 Paw Relief cat toys at a cost of £23 plus £2.91 for postage. I saw that the advert said there was a 60 day trial, no quibble free return guarantee for 100% refund if cats ignore the toys or if you are not happy with them. So, i felt confident to order them. Well, the cats did ignore them and i was not happy with the very cheap looking toys. I contacted Pawflex straight away and explained that one toy was still unopened and the other as new in the box. I was offered a 10% refund and could keep the toys, which i refused and said i wanted a full refund. I then heard nothing for several days and after i sent 2 further e mails i was told they would increase the refund to 25% and that they don't offer a return label and that it would be very expensive for me to return the toys. (So why did it state £2.91 Royal Mail delivery charge when i ordered them). Their returns policy states the exact opposite of the 60 days free return and 100% refund which is stated on their advert. I am now making it my mission to let everyone I possibly can know about this fraudulent company and will only stop when i get a 100% refund.. DO NOT BUY FROM THEM.

Oh dear ! I was tempted with the cat toy, she just looked at it , then looked at me , not amused, £25 wasted. From what others have said no point trying to get a refund. Don't use this firm,

On 2nd May I placed an order for an advertised interactive cat toy and was happy that they would send two of these so I can share with a friend. This week I received a small package from Pawflex and was shocked to see two tiny cardboard covered rings with a ball inside. This was nothing like I had ordered, and looking at their Web site I see these tiny things are very cheap.. SO why was I charged £25. 91??? I'm disgusted and would NOT recommend anyone purchasing from these dishonest people. There are no toys on their Web site that matched the one they were advertising.
I have contacted them but will be surprised if they reply because they know what they've done

I purchased a Pawflex cat toy on the basis that Pawflex offered a refund if the cat ignores it. Neither cat showed any interest whatsoever so I have emailed Pawflex 3 times asking how I return it for a refund but no response to any. However I have received no response.

I wasnt expecting much from it as most toys I bought previously just ended in the bin within days. This time I'd say I'm surprised, Ptera loves its Paw Relief and she keeps coming back at it. Didn't even have to spray catnip or anything, just set it up in the living rooms and she became addicted lol. I recommend.

Took 9 days to arrive . My 6 and 7 year old cats love it, simply. I purchased the bogo offer as the multi unit was promising and it does what it's asked. Feels good to see them entertained 🙏🏻

I purchased a Pawflex paw relief cat scratcher and Pawflex offer a refund if the cat ignores it. My cat actually seemed afraid of it and wouldn't go near it. I have messaged and emailed Pawflex several times asking how I return it for a refund. However I have received no response. They have asked me several times for a review and even offered money off my next order.

So here is my review. I won't be buying anything else from them.