I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Voir plus
L'entreprise a répondu
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Voir plus
L'entreprise a répondu
I’m giving 5 stars for Arlyn, the person that helped me today. This person was so kind & genuinely caring about my experience. If I come back to using your product, it’s because of Arlyn. Regarding th... Voir plus
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4,3
Excellent
601 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Jean was excellent
Jean was excellent! Addressed my technical problem by fixing it manually. I couldn't ask for better customer service-
Jason F
24 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Jason,
Thank you for taking the time to share your experience!
We're thrilled to hear that Jean was able to resolve your technical issue and provide the level of service you deserved. Going the extra mile to help our customers is something we take great pride in, and it's wonderful to know that Jean's assistance made such a positive impression.
We'll be sure to pass along your kind words to Jean. Feedback like yours means a lot to our team.
Thank you for choosing Rovina, and we truly appreciate your support!
The Rovina Support Team.
The quality and consistency of this…
The quality and consistency of this supplement is outstanding. Time will tell on its effects on my body. But I am confident that the results will be positive.
17 juin 2026
Avis spontané
Réponse de Tryrovina
Hello Eddie,
Thank you for your wonderful 5-star review! We're delighted to hear that you're impressed with the quality and consistency of our supplement. We truly appreciate your trust and confidence in our product. We look forward to being part of your wellness journey and hope to hear about your positive results in the future.
The Rovina Support Team.
I been taking it for over a week and no…
I been taking it for over a week and no changes
23 juin 2026
Avis spontané
Réponse de Tryrovina
Hi John,
Thank you for sharing your feedback. We're sorry to hear that you haven't noticed any changes yet.
After reviewing your account, we can see that your order was placed on June 7, which means you've been using the product for a relatively short period of time. While we understand it's natural to hope for quick results, most customers notice improvements within 30–60 days of consistent use, and for the best experience, we generally recommend using the product consistently for at least 90 days to see more meaningful results.
Results can vary from person to person depending on factors such as overall health, lifestyle, diet, consistency of use, and individual body chemistry. As with any dietary supplement, some individuals may notice benefits sooner, while others may require more time.
We appreciate you giving Rovina Astaxanthin a try and encourage you to continue taking it as directed. If you have any questions about usage or dosage, our support team is always happy to help.
The Rovina Support Team
Seems like yet another Fraudulent Scam Site from China.
Unfortunately there aren't negative stars, or this would be negative 100. I have had to change this review, because the Rovina website is inaccessible, and the info support does not answer email. This is to try and cancel receiving any further product from them.
I have sent a 2nd email to their support, with supporting documentation ie: billing, order number, to cancel, but since they will not answer I tried to add my email here to avoid further charges but trustpilot won't allow it.
I still cannot cancel the subscription. Rovina will not answer the email I sent to them with the full information provided.
- Rovina Website - Cannot Access - Deemed unsafe using 4 different browsers
- info at tryrovina.com Will Not Answer
- Calling gives message that they can't help you
What kind of business is run this way ?
4 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Joev,
We're sorry to hear that you feel this way and appreciate the opportunity to address your concerns.
After reviewing your review, we have been unable to locate an account under the information provided. Because we cannot identify your order or subscription, we are unable to verify the issues you've described or assist with cancellation requests at this time.
We take customer concerns seriously and would like to clarify a few points:
• Our customer support team is available 24/7 via email and responds to thousands of customer inquiries each month.
• We do not prevent customers from canceling subscriptions. Customers may manage, pause, skip, delay, or cancel their subscriptions at any time through our customer portal or by contacting our support team.
• If a customer cannot locate their account, it is often due to a different email address being used at checkout than the one being used to search for the subscription.
We would genuinely like the opportunity to investigate your concerns. Please contact us directly at info@tryrovina.com with your order number, full name, or the email address used when placing the order, and we'll be happy to review your account and assist you promptly.
We are committed to providing transparent service and resolving any legitimate concerns brought to our attention.
The Rovina Support Team
Réponse de Tryrovina
Hi Leonel ,
Thank you for taking the time to share your feedback!
We're delighted to hear that you experienced a quick response and accurate delivery. Providing prompt support and a smooth customer experience is something we strive for every day.
We're especially pleased to hear that Jean was able to assist you effectively. We'll be sure to share your kind words with her.
Thank you for choosing Rovina and for your support!
The Rovina Support Team
I am loving this product
I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach out to them!! Especially Angelie! She went above and beyond to help me! Definitely recommend this Rovina Astaxanthin!
23 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Mary,
Thank you so much for sharing your wonderful experience!
We're thrilled to hear that you're loving Rovina Astaxanthin and that you've noticed improvements in your skin's elasticity and the appearance of crepey skin. Hearing about positive results like yours is incredibly rewarding for our team.
We're also delighted to know that Angelie provided the level of care and support we strive to deliver. Going above and beyond for our customers is what we aim for, and we'll be sure to share your kind words with her.
Thank you for your recommendation and for being a valued member of the Rovina community. We truly appreciate your support!
The Rovina Support Team
I unfortunately was not able to…
I unfortunately was not able to continue with the supplements because of a new medication I’m taking. I reached out to your email and did not get a response at first.
I then reached out through an email I had received earlier and got an immediate response from Jean. And she’s not AI!
She apologized that no one had reached out. Anymore it’s hard to actually reach a live person and get a personal response when you have an issue with a product.
But Jean was great! She cancelled the subscription for me right away and explained what she could do for me with a partial credit. And I’ll be giving the Rovina to a friend who is anxious to try it.
The credit is great but in all honesty, the customer service with her was just so nice and very appreciated.
Jean is an awesome representative for your brand. Please thank her again for me.
21 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Carol,
Thank you so much for taking the time to share your experience and for your thoughtful words.
We're delighted to hear that Jean was able to assist you promptly and provide the personal support you needed. We understand how important it is to receive a timely response, especially when questions arise regarding your health and supplements, and we sincerely apologize that your initial inquiry did not receive the attention it deserved.
It's wonderful to know that Jean was able to help with your subscription cancellation, explain the available options, and make the process smooth and stress-free. Providing genuine, person-to-person support is something we value deeply, and we're thrilled that Jean's care and professionalism made such a positive impression.
We'll be sure to share your kind comments with Jean and recognize her for the outstanding service she provided. Feedback like yours means a great deal to our team.
Thank you again for your support, your understanding, and for recommending the product to a friend. We wish you all the best with your new medication and ongoing wellness journey.
The Rovina Support Team
Jean was very helpful and provided…
Jean was very helpful and provided answers to my questions
22 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Harnarine,
Thank you for taking the time to leave a review!
We're delighted to hear that Jean was able to assist you and provide clear answers to your questions. Delivering helpful, responsive, and informative support is something we take great pride in, and we're glad Jean made your experience a positive one.
We'll be sure to share your kind words with her.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team
Rapid response to my email
Rapid response to my email.
Very courteous and kind.
22 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Carol,
Thank you for taking the time to share your feedback!
We're delighted to hear that you received a rapid response and that our team was able to assist you with courtesy and kindness. Providing prompt, professional, and caring support is something we strive for every day.
Your kind words are truly appreciated, and we're grateful for the opportunity to assist you.
Thank you for choosing Rovina!
The Rovina Support Team
When I need help with Rovina concerning…
When I need help with Rovina concerning questions, they are always willing to help. Very professional and polite company.
22 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Thomas,
Thank you for taking the time to share your experience!
We're delighted to hear that our team has been able to assist you whenever you've had questions. Providing professional, courteous, and reliable support is something we take great pride in, and it's wonderful to know that this has been reflected in your experience with Rovina.
Your kind words mean a great deal to us, and we truly appreciate your continued trust and support.
Thank you for choosing Rovina!
The Rovina Support Team
I love Rovina it has helped me in every…
I love Rovina it has helped me in every wellness I'm am trying to achieve I do appreciate this brand and what's its for customer for life m..xoxox
22 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Michelle,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that Rovina has been helping you on your wellness journey. Knowing that our products and customer experience have made a positive impact means the world to us.
Your kind words and support inspire us to continue providing the best possible experience for our customers. We're honored to have you as part of the Rovina family and are grateful to have earned a customer for life!
Thank you again for choosing Rovina. We look forward to being part of your wellness journey for many years to come.
The Rovina Support Team.
Estella was very competent and…
Estella was very competent and efficient.
Thank you 💐
22 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Sandy,
Thank you for taking the time to share your feedback!
We're delighted to hear that Estella provided competent and efficient service. Delivering prompt, professional, and helpful support is something we strive for, and we're glad Estella was able to make your experience a positive one.
We'll be sure to pass along your kind words and appreciation to her.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team.
I have only just started taking these…
I have only just started taking these capsules.
18 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Sandra,
Thank you for taking the time to leave a review!
We appreciate you giving Rovina Astaxanthin a try. Since you've only recently started taking the capsules, it may take some time before you begin noticing the full benefits, as individual results can vary and often build with consistent use.
We're grateful to have you as part of the Rovina community and look forward to hearing about your experience as you continue your wellness journey.
If you have any questions along the way, our team is always here to help.
Thank you again for your support!
The Rovina Support Team.
Very Much Satisfied!
Well explained, after I read info posted on media, I new exactly what I was going to buy and what was for. Also my order came in very fast. I'm almost half a month into Rovina and I feel much better, my energy, my body response and I sleep like a baby. Thank you so much. Highly recommend.
20 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Lilly,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our information helped you make an informed decision and that your order arrived quickly.
It's especially rewarding to know that after almost two weeks with Rovina, you've noticed improvements in your energy, overall well-being, body response, and sleep quality. Hearing that you're feeling better and sleeping like a baby truly makes our day!
We sincerely appreciate your recommendation and thank you for choosing Rovina. Wishing you continued success on your wellness journey!
The Rovina Support Team.
I was rather surprised by the quick…
I was rather surprised by the quick response to cancel my subscription until I was ready to order again . Not all businesses are that prompt . Some take you in circles and stress you out , even though you tell them your age and financial situation. They just couldn’t care . Thanks again Rovina ! Blessings to your business !
20 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Juanita,
Thank you so much for your kind words and 5-star review!
We're delighted to hear that your subscription cancellation request was handled quickly and smoothly. We understand that circumstances can change, and our goal is always to make the process as simple and stress-free as possible for our customers.
Your appreciation means a great deal to us, and we're grateful for the trust you've placed in Rovina. Whenever you're ready to order again, we'll be happy to welcome you back.
Thank you again for your support, your blessings, and for taking the time to share your experience. We wish you all the best and continued good health!
The Rovina Support Team
Excellent customer service when there was an issue
Excellent customer service when the order was not correct. They corrected it quickly and professionally.
9 juin 2026
Avis spontané
Réponse de Tryrovina
Hello,
Thank you for your wonderful 5-star review!
We're sorry there was an issue with your order, but we're delighted to hear that our customer service team was able to resolve it quickly and professionally. Providing prompt and reliable support is very important to us, and it's rewarding to know we met your expectations.
We truly appreciate your patience, understanding, and support. Thank you for choosing Rovina, and please don't hesitate to reach out if we can assist you again in the future.
The Rovina Support Team
Bham from your Customer Service was an…
Bham from your Customer Service was an EXCELLENT HELP to me, and I REALLY APPRECIATED his quick and thorough help, as well as his GREAT ATTITUDE!
DEFINITELY A KEEPER! Giving you a GREAT IMAGE with your customer base.
CONGRATS! On a GREAT HIRE!
19 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Diane,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that Bham provided you with quick, thorough, and friendly assistance. We take great pride in delivering exceptional customer service, and it's always rewarding to know when a team member has made such a positive impact.
We'll be sure to share your kind words with Bham—they'll be delighted to know their efforts were appreciated. Thank you for your support and for taking the time to recognize the service you received.
We truly value your trust in Nebroo and look forward to serving you again!
The Rovina Support Team.
I wish there were a way in could leave…
I wish there were a way in could leave a review of 50 negative stars for this dumpster fire of a immorally unethical excuse for an honest corporation! I ordered my product April 4th & still haven't received the package & all these ass clowns want to do is refund my shipping!!! So, if i were you, even considering buying from this dumpster fire of a company I'd suggest you try Double Wood supplements, got my package 4 days after i ordered it!
Run away from this company!!!
4 avril 2026
Avis spontané
Réponse de Tryrovina
Hi Brian,
We're sorry to hear about your experience and frustration. However, according to the tracking information, your package was successfully delivered to the mailbox associated with your shipping address on May 4.
We have also reached out to you via email to discuss this matter further and help investigate any concerns regarding the delivery. If you have not been able to locate the package, we encourage you to reply to our email so we can work with you toward a resolution.
We value all customer feedback and would appreciate the opportunity to assist you further.
The Rovina Support Team
Totally appreciated how Isaias…
Totally appreciated how Isaias cancelled my order efficiently and with kindness and consideration.
19 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Callie,
Thank you for taking the time to share your feedback!
We're delighted to hear that Isaias was able to assist you with your cancellation request efficiently while showing kindness and consideration throughout the process. Providing a positive and respectful customer experience is very important to us, and your recognition means a lot.
We'll be sure to pass along your kind words to Isaias.
Thank you again for your support!
The Rovina Support Team
prompt and efective response from Jodi
18 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Joel,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you had a great experience with us. Your kind words and support mean a lot to our team and motivate us to continue providing the best possible service.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for being part of our community!
The Rovina Support Team.
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