I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Voir plus
L'entreprise a répondu
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Voir plus
L'entreprise a répondu
I’m giving 5 stars for Arlyn, the person that helped me today. This person was so kind & genuinely caring about my experience. If I come back to using your product, it’s because of Arlyn. Regarding th... Voir plus
L'entreprise a répondu
4,3
Excellent
601 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great costumer service
7 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Oksana,
Thank you so much for your 5-star review! We’re delighted to hear you had a great experience with our customer service team. Your feedback means a lot to us, and we truly appreciate your support. If you ever need anything, we’re always here to help
The Rovina Support Team.
Jean was wonderful and helpful in all…
Jean was wonderful and helpful in all aspects, thank you!
7 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Adam,
Thank you so much for your kind 5-star review! We’re delighted to hear that Jean was wonderful and helpful in all aspects of your experience. We truly appreciate your feedback and will make sure to share your lovely words with her. If you need any further assistance, we’re always here to help
The Rovina Support Team.
I wanted to Thank Jean for excellent…
I wanted to Thank Jean for excellent customer service and getting back to me about my order immediately contacted me to let me know that they’re preparing to ship it. Thank you for reaching out most companies don’t do that.!
7 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Angel,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Jean provided you with excellent customer service and kept you updated about your order. We always aim to keep our customers informed every step of the way, so it means a lot to know this was appreciated. We truly value your support and will be sure to share your kind words with Jean. If you need anything else, we’re always here to help.
The Rovina Support Team.
Excellent product
Excellent product. And the customer service with Anthony was fast and excellent too. Thank you very much
7 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Margarita,
Thank you so much for your 5-star review! We’re delighted to hear that you’re happy with the product and that Anthony was able to provide you with fast and excellent customer service. We truly appreciate your kind feedback and will make sure to pass your appreciation on to him. If you need anything in the future, we’re always here to help.
The Rovina Support Team.
Quick response from Nicole
5 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Mauricio,
Thank you so much for your 5-star review! We’re glad to hear you received a quick response from Nicole. We truly appreciate your feedback and will be sure to pass your kind words on to her. If you need any further assistance, we’re always here to help.
The Rovina Support Team.
Can’t find a way to opt out of my…
Can’t find a way to opt out of my subscription.
Didn’t realize that I had signed up for a continuous subscription.
This place is scetchy
6 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Julie,
We’re sorry to hear about your experience and understand your concern regarding the subscription.
To clarify, subscription terms are presented at the time of purchase, including details of recurring billing. However, we’ve reviewed your case and can confirm that your subscription has now been cancelled and the latest charge has been refunded.
We have also reached out to you via email with the full details of the resolution. Please check your inbox (and spam/junk folder just in case) for our message.
We appreciate your feedback and remain committed to ensuring all concerns are handled fairly and transparently. If you need any further assistance, we’re here to help.
The Rovina Support Team.
This is a great company with great…
This is a great company with great customer service. They dont ask they just do whatever to satisfy the customer. Kat helped me out today, I requested a refund after I believe the product was already sent out. She still went ahead and gave me a discounted refund. If you email them they respond promptly. The product I have a subscription for is Astaxanthin and its amazing for my overall health and my skin is getting so firm and glowy.
6 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Lisa,
Thank you for taking the time to share your experience and for the 5-star review. We’re glad to hear Kat was able to assist you and provide a solution that worked for you.
We always aim to respond promptly and support our customers fairly, so it’s great to know this reflected in your interaction with us. We also appreciate your continued support of astaxanthin and are happy to hear you’re enjoying the benefits.
The Rovina Support Team.
Jodi fixed me up she was absolutely…
Jodi fixed me up she was absolutely amazing customer service. I appreciate how fast and precise she was with the help. I love this company's products a d their customer service.
5 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Tracy,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Jodi provided such amazing customer service and was able to assist you quickly and precisely.
Your kind words truly mean a lot to us, and we’re so happy to know that you love both our products and the support you received from our team. We’ll be sure to pass along your appreciation to Jodi.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Réponse de Tryrovina
Hi Alejandro,
Thank you so much for your 5-star review! We're delighted to hear that Nicole was able to assist you promptly and provide the support you needed. We'll be sure to share your kind words with her. We truly appreciate your feedback and thank you for choosing Rovina!
The Rovina Support Team.
Don’t purchase from this company!
We were scammed into a subscription after making a one time purchase. We have sent numerous emails trying to get the subscription cancelled but we continue to be charged. We tried submitting a claim to our credit card company to stop the automatic payments and they even sent us a new card. But because of the digital footprint, Rovina continues to charge us. Now it seems their online site is closed.
5 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Patty,
We're sorry to hear about your experience and understand how frustrating this situation must be.
We take concerns regarding subscriptions and billing very seriously and would like the opportunity to review your account and resolve this matter. Our team has been actively reviewing related inquiries and is committed to ensuring that any subscription concerns are properly addressed.
Please contact us directly at info@tryrovina.com with your name, email address, and any relevant order information so we can investigate further and assist you as quickly as possible.
We appreciate your feedback and hope to have the opportunity to make things right.
– Rovina Customer Support
My purchase was for what I thought was…
My purchase was for what I thought was a "One-Off" purchase, NOT an ongoing subscription. I have been billed for a second batch, which I have yet to receive in-spite notifying them not to send further and for them to remove the pending charge, which was ignored.
I have come to the conclusion that this is just a scam to steal, and, if you have to steal to sell a product well "god knows" what is in the actual product, after all it is a "RED" pill, and not to be trusted.
I believe the only way to keep them out of my account is to cancel and renew my credit card details and I would Advice anyone with same problem to do the same.
FURTHER TO THE ABOVE:
I am pleased to say that I have been refunded AU$67 as @ 9/6/26, and hope for no further mis-understandings.
6 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Jennifer,
We’re sorry to hear about your experience and understand how frustrating this situation must have been. We want to assure you that we never lock customers into a subscription, and customers may cancel anytime either through our customer portal or by contacting our support team for assistance.
The subscription details are disclosed throughout the ordering process, including before checkout, during checkout, in the confirmation email, and inside the customer account portal.
After reviewing your case, we can confirm that your recent recurring order has already been canceled and refunded, and your subscription has also been fully canceled to ensure there will be no future recurring charges.
We’ve also already reached out to you directly through email to assist further and make sure your concerns are properly addressed.
Your feedback is important to us, and we appreciate the opportunity to resolve this matter.
The Rovina Support Team.
Donna was wonderful to work with and…
Donna was wonderful to work with and went out of her way to take care of my situation. I can't thank her enough for her kindness and her service.
Janet
28 mai 2026
Avis spontané
Réponse de Tryrovina
Hi Janet,
Thank you so much for taking the time to share your feedback. We're delighted to hear that Donna provided such wonderful service and went above and beyond to assist you. Your kind words mean a great deal, and we will be sure to pass along your appreciation to her.
Thank you again for your support, and we're glad Donna was able to help make your experience a positive one.
The Rovina Support Team.
Miya is worth her weight in gold
Miya is worth her weight in gold. The Customer service I received with her was easily one of the best experiences I’ve ever had in that arena. To begin with, she answered the first email that I sent immediately. She also knew that I was not happy because I made that very clear. But she stayed pleasant, patient, and after multiple conversations with me, she completely solved my problems and resolved all my issues without me ever feeling that she wasn’t trying her best to make me happy. Thank you Rovina and thank you Miya.
4 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Toni,
Thank you so much for your wonderful 5-star review!
We are truly grateful for your kind words and delighted to hear that Miya provided one of the best customer service experiences you've ever had. We understand that you initially had concerns, and we're glad Miya was able to assist you with patience, professionalism, and dedication until all of your issues were fully resolved.
Your feedback means a great deal to us, and we will be sure to share your compliments with Miya. Team members like her strive every day to provide exceptional support, and it's always rewarding to hear when their efforts make a positive difference.
Thank you for choosing Rovina and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future.
The Rovina Support Team.
The staff at Rovina were quite helpful…
The staff at Rovina were quite helpful in addressing my concerns, in particular, Rauda and Jodi went out their way to make my experience an ease. Thank you.
3 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Daniel,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Rauda and Jodi were able to assist you and make your experience smooth and hassle-free.
We truly appreciate your kind words, it means a lot to our team and motivates us to continue providing excellent support to our customers.
We’ll be sure to pass along your appreciation to both Rauda and Jodi.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Thanks to Jean who helped me resolve…
Thanks to Jean who helped me resolve our issue! Much appreciated!
3 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Sam,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Jean was able to help resolve your issue and provide the assistance you needed.
We truly appreciate your kind words and support. Feedback like yours means a lot to our team and motivates us to continue providing the best customer service possible.
We’ll be sure to share your appreciation with Jean as well!
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Isaias helped me with my product that…
Isaias helped me with my product that was lost in transit. Very helpful and rapid responses via email. Will order again knowing they stand behind their product.
2 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Micah,
Thank you so much for your kind feedback and 5-star review!
We’re really happy to hear that Isaias was able to assist you promptly and help resolve the issue with your order. It’s great to know you felt supported and well taken care of throughout the process.
We truly appreciate your trust in us, and we look forward to serving you again in the future!
The Rovina Support Team.
Had a problem and it was handled…
Had a problem and it was handled immediately. Would definitely suppose this manufacturer again.
3 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Sally,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that your concern was handled immediately and that you had a positive experience with our team.
We truly appreciate your support and kind words. Feedback like yours means a lot to us and motivates our team to continue providing the best service possible.
Thank you again for your trust in Rovina , we look forward to serving you again in the future!
The Rovina Support Team
Your assistant Aira was super quick in…
Your assistant Aira was super quick in communicating with me in a very nice and friendly word depiction. Aira acted in a managerial manner, promptly resolving an unfortunate situation. Aira is credit to herself and to Rovina.
Thank you Aira.
3 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Steve,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Aira was able to assist you quickly, professionally, and with such a friendly approach.
Your kind words about her communication, professionalism, and prompt resolution truly mean a lot. We’re proud to have team members like Aira who are dedicated to providing excellent customer support and ensuring our customers feel valued and heard.
We’ll be sure to share your wonderful feedback with her recognition like this is incredibly motivating for our team.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Customer service
Love the product but didn't want to have a subscription and their customer service was excellent. They stand by their product and, their customers. You can't ask for more.
1 juin 2026
Avis spontané
Réponse de Tryrovina
Hi Cher,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you love the product and that our customer service team was able to assist you with your subscription concern.
We truly appreciate your kind words about our commitment to both our products and our customers. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
I loved this product
I loved this product, I didn’t realize I signed up for a subscription to receive it, but Angelia was very understanding and helpful in getting this resolved. I didn’t realize Rovina was a dietary supplement until at first, but it definitely is! Curbed my appetite and added other benefits as well.
21 avril 2026
Avis spontané
Réponse de Tryrovina
Hi Bernice,
Thank you so much for taking the time to share your experience! We’re delighted to hear that you loved the product and experienced positive benefits from it.
We also truly appreciate your understanding regarding the subscription concern, and we’re happy to hear that Angelia was able to assist you promptly and compassionately in resolving the issue.
Your feedback means a lot to our team and motivates us to continue providing both quality products and excellent customer support.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
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