Sherlyn was extremely helpful and concerned when I told her I ordered the product in May and never received it. She asked me to send her all the details and information I had and she would try and... Voir plus
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Sherlyn was extremely helpful and concerned when I told her I ordered the product in May and never received it. She asked me to send her all the details and information I had and she would try and... Voir plus
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MIKEY!!! thanks man for being awesome and helping me out! You are the best Sculptique rep I have had the privilege to speak with… Truly appreciate you being kind and patient with assisting me with a... Voir plus
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As soon as I finished ordering my first order. My phone rang and already their trying to sell me more stuff and they didn't want to take no for an answer. Then I checked my account to discover that I'... Voir plus
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I have been trying out this Sculptique Lymphatic Drainage capsules for 2 months and I am loving it. I have been feeling great and believe it's these natural capsules. Great product. I had to call to s... Voir plus
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A répondu à 74 % de ses avis négatifs
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Everytime I have contacted this company, people are very friendly and they help me out. This time was no different. I had a shipping issue and hopefully its straightened out now.

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The person assisting me was professional and very efficient. She took care of my problem quickly

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Best customer service ! Maica was extremely helpful and took care of me promptly!

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Good company easy to communicate concerns. Very responsive customer service specially Deena who is a very nice lady

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Sculptique Company has demonstrated exceptional service. Dena, a representative with whom I interacted, exemplified the company's commitment to customer professionalism, effectively resolving an issue I encountered. Dena's meticulous attention to detail and dedication to ensuring optimal service were evident throughout our interaction. Her genuine concern for my needs as a prospective customer ultimately influenced my decision to make a purchase. Sculptique's customer-centric approach has instilled confidence in their product offerings.

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I have had the same problem as many others on here. I made a one time order and am getting product sent to me regularly and I can’t stop it!!
Don’t purchase anything through PayPal or other third parties. I can’t find a way to stop this.
Also the company has never replied to my emails and their bottle label has no phone number.

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I have had several email communications that were more than frustrating. I did not realize that this was a subscription, so after receiving the second order I emailed them to cancel my subscription. They asked for my reason, and I gave it to them (have more than enough product). BUT THEY DIDN'T CANCEL IT!! I have now received my 3rd order and have asked for a refund. This proves to me their bottom line is more important than their customer's wishes. I have noticed no positive effects from this product either. What a scam!

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Dena was very quick to fix my issue and pleasant to work with.

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Well handled call. He knew what was going on about refund. I’ll call back in week to see if refund went through. Pleasant experience.

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My contact Maricel was very professional and efficient. She was able to confirm cancellation with a minimum of trouble. I highly endorse here professionalism.

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Dina was very helpful on my cancellation of my subscription. She was very polite and well spoken.

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Mary is a true professional with prompt and efficient communication and remedies. Highly recommend.

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Hello, my name is Lloyd Harrison. I'm writing this review because I want to express how grateful and appreciative I am for the professional support I received from Maica.
I placed my order with Sculptique a couple of months ago, received my order in a timely fashion. I really didn't think it was doing anything for me at the time, so I stopped taking the supplements and decided to change my regimen, in order to lose a little weight naturally. Which I achieved and still achieving.
But as of right now I'm not taking that supplement. I wasn't aware that I was on a subscription, I thought I made a one time purchase. Last night I was charged for another order, and I wasn't aware of it.
When I received an email that the order was about to be shipped, I immediately went to the website, and requested a refund and for the second order not to be shipped.
Because it was very early Sunday (12:54am pdt) morning, I wasn't expecting a response until sometime Monday.
But Maica, having care for customer concerns and displayed professionalism, provided excellent customer care and provided the results I really really requested to be done.
So this review is really Big kudos and gratitude to Sculptique for hiring professionals like Maica, who go above and beyond to satisfy the customers. I do understand the customer is not always right.
There's no one right or wrong in this situation. I just was unaware when I made the first purchase, that it was a subscription. But once again Maica, providing excellent customer care, made the correction.
So, l just want to say thank you to Sculptique and thank you very much Maica, for making the correction and honoring my request. This is a great company with a professional customer caring staff, and I will be returning as a satisfy customer. Thank you again!
Warmest Regards,
Lloyd Harrison

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Mary was extremely helpful. She did offer me discounts, and I appreciate that.

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Jamaica from Scultique was friendly and very helpful. She helped resolve my issue quickly with a very positive and professional demeanor. I appreciated her assistance. I was dreading the transaction but it went really well!

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Well I was concerned after I read reviews regarding customer service and refunds from sculptique being hard to contact and trouble getting refunds. I was charged for 3xtra products after purchasing lymphatic drainage the sales funnel kept jumping to more products when I declined each one. Then see my statement and noticed they charged me for all 3 that I declined buti called and the lady answered my call and immediately removed the Xtra products issued me a refund for all 3 and canceled the subscription that I was inadvertently enrolled in w/o my knowledge. I am extremely thankful that my experience with CS was a positive interaction with exact results i needed. Thank you Sheeba!!!

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I believe they have a good product although it was not for me. The customer service was great. They resolved my issue promptly

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Great customer service, answered and solved my question. Spoke very clear.

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I liked the product - I just didn't want a subscription.
Leana (customer service rep) was very helpful in promptly canceling my subscription. Job well done.

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