Tubz Brands Limited Avis 

540
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Have used Tubz for about a year now, over all a good experience. Orders are processed pretty fast, delivery is pretty good, normally get a time slot which helps. Stock online is ok, the things th... Voir plus

Noté 5 sur 5 étoiles

Sally from Tubz Brands is warm, friendly and reminds me of the customer services I grew up with unlike today. Sally knows it's me when I call and it's lovely to be addressed as me without having to... Voir plus

Noté 5 sur 5 étoiles

Ordered 1 box “I love bunnies” with 12 figures inside as a surprise for my daughter ending school but only 9 packs of figures came. Called them and got a reply straight away. Was a delivery company is... Voir plus

Noté 5 sur 5 étoiles

Fantastic products, and excellent value for money. Customer service is exemplary and I will definately buy from Tubz again. Packed very well and delivered on time as per their courier's text message.M... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

540 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(540)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I bought a reward tower for my sons…

I bought a reward tower for my sons Christmas a couple of years ago and it has been great, we buy refills at Christmas and birthdays and it had encouraged him to save up his £££. Great selection of refills and his friends all like to use it too when they visit.

28 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This company are a bunch of con people…

This company are a bunch of con people ok when you are paying them for the franchise but no after care no help what's so ever .a horrible little company full of nasty people I would think long and hard about buying into this franchise they will not support you in anyway. Stay clear of them

11 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Sally is the most important team member at Tubz!

I recently had a damaged consignment box delivered, and within the week, a lovely Lady called Sally Partridge had a new box sent straight to my door. Amazing customer service skills and great members of staff to talk to over the phone. Will be ordering for the foreseeable future. Can’t thank the Tubz brand enough. :)

22 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Sally has been absolutely brilliant

Sally has been absolutely brilliant, we had an issue with our machine which the support page couldn't help with, after sending a video we had an answer within the hour, fixed the machine and then placed our order with great recommendations where our current offering needs tom be updated

11 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Sally is Tubz Brands

Sally from Tubz Brands is warm, friendly and reminds me of the customer services I grew up with unlike today.
Sally knows it's me when I call and it's lovely to be addressed as me without having to say who I am (instead of going through multiple security questions to access my account!).
Sally is Tubz and if all the staff are like her you've got a fantastic team!

9 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Wrong address was placed on the consignment.

Wrong address was placed on the 4 box consignment, different from the address we supplied on the order.... had to jump through hoops with the courier to get them redirected from across the street, it took multiple attempts to finally receive the goods.
By the time we got them, it was clear the boxes had been through the mill and back, they were filthy and beaten.

28 août 2024
Logo de Tubz Brands Limited

Réponse de Tubz Brands Limited

We are very sorry you had this issue. I have checked and you are correct the person here put the wrong number by mistake. We will make sure this will not happen again. If any issues,, please contact us and we will be glad to resolve the issue with the delivery company.

Noté 3 sur 5 étoiles

Split/damaged containers

A lot of the Tubz containers are coming through damaged or split. These are then causing jamming in the machine.

12 août 2024
Logo de Tubz Brands Limited

Réponse de Tubz Brands Limited

This is no fault of our self and is a delivery issue?

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus