I have been calling numerous times and sending emails to ask questions about the products prior to purchasing. It's been over 3 weeks now with NO communication either by phone or by email. How can I p... Voir plus
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Lisez les avis des autres
The Turfmatic 380 sweeper is not very heavy, works very well, and the spiral brush design also makes it essentially self propelled too. It sweeps up leaves and acorns very well. The handles fold, al... Voir plus
I like the product. However, the cable gets in the way when using. It has wrapped around the brush roller a couple of timed. It also doesn't clear my artificial grass leaves etc next to a gravel board... Voir plus
The product is well constructed. Functions exactly as I expected and does the job very nicely. Delivery was quick, and the purchase seamless.i can definitely recommend this product to anyone who is... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.
Turfmatic™ Customer Guarantee
At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

Coordonnées de contact
1007 N Orange Street, 4th Floor, 19801, Wilmington, Etats-Unis
- +1 (302) 313-6645
- sales@turfmatic.com
- turfmatic.com
A répondu à 31 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Only worked once!
I used this machine once it arrived and liked it, even though you need to go slowly and not overload the motor; otherwise, it stops and has a delay in kick-back on (kind of annoying)........I tried using it for a second time yesterday and couldn't get the yard done; it constantly stopped to the point that it did not turn on anymore........
It cleans the turf really well when it works, and at first, I was pretty excited about it. However, the electric motor seems to be a major flaw in the design. I will try contacting Turfmatic to see what they suggest.

Réponse de Turfmatic
Arrived quickly
Arrived quickly. Instructions were wonky, but enough to figure it out. Light weight. Hex key wrench was included but never used or mentioned in directions. First use was great. Looking forward to leaf free clean turf all year long.
Would change the power torque
Would change the power torque, even on 0 setting sucks up sand along with leaves, have to relay sand after doing customers yard!
Thought it was gas powered
Thought it was gas powered, realized it was electric when it arrived. I’ve sent three emails asking how I can return it, now reply!

Réponse de Turfmatic
It works as expected
It works as expected. It collects small and large leaves, small debris from trees and rabbit poop.
I am pleased and I definitely recommend it.
Performs as advertised.
I have an artificial putting green…
I have an artificial putting green beneath a live oak tree that drops lots of leaves and more importantly Lacie Liken which embeds itself into the turf. Before I found the Turfmatic machine it took me 4 hours to clean my green, now it takes 15 minutes. Your product works perfectly and I’m glad I found it.
-My Thanks!!!
Have sent email regarding broken and…
Have sent email regarding broken and missing pieces and no reply

Réponse de Turfmatic
I’ve had artificial turf since 2004…
I’ve had artificial turf since 2004 it’s the old school type that originally had the sand and rubber ballast raked in. Yes that old. I think it was in my friends warehouse since 1999. We’ve had dogs and kids and pepper trees etc and it still looks great if I painstakingly blow it off. I borrowed my brother’s new turfmatic and bought my own as a result. Soooooo much easier, efficient and effective than the blower. Great price. Well built! It’s a tuff turfmatic!!!!
Very satisfied. I also like how the push handle fold down and the cool carrying handle to move it.
Have not received my order
Have not received my order. Have emailed Turfmatic 2 times with no response but then I get an email to rate my experience

Réponse de Turfmatic
I love my Turfmatic turf brush machine
I love my Turfmatic turf brush machine. Great service from company. They stand by their product.
The product was shipped fast and was…
The product was shipped fast and was delivered with no issues. Opened it up, put it together, easy instructions, pluged it in and works just fine. Great tool.
Thank you Turfmatic
Thank you Turfmatic
Our turfmatic arrived when we were told it would. Was easy to assemble and performed well. Our turf looked GREAT
Expensive, not too many features, but gets the job done
At this price point I would have expected a cordless/battery version of this product. But overall, the quality, set up, and usage of the product has been great. I wish there were more height options for the sweeper, and unfortunately there is a pretty big gap between the outside wheel and the sweeper. Meaning if you're trying to run it along a wall, you're still going to have a nearly a 6 inch gap between the wall and where it sweeps.
It bounces too much
It bounces too much. I had to add weights to make it work. Why does it have to run backwards???

Réponse de Turfmatic
Very very poor customer service.
Don't buy it. I needed a part, found it in the guide. Tried calling and emailing, no one would ever reply. Very very poor customer service.

Réponse de Turfmatic
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