The Turquoise Holiday Company Avis 

431
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just got back from a fantastic Holiday in Mauritius with which I booked the Holiday with Turquoise Holidays. This is my first time I have booked with this company and I will have no hesitation in book... Voir plus

Noté 5 sur 5 étoiles

We've just returned from a 3 week break to Vietnam - truly one of the most memorable holidays we've ever had. The team at Turquoise put together a fabulous itinerary for us which encompassed Hanoi, Sa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Enjoyable trip to Canada. Jonty made excellent recommendations as always, hotels were great in every respect. Highly recommend Turquoise for their advice and insight into places and hotels at a very... Voir plus

Noté 5 sur 5 étoiles

This was the best travel agent experience we have ever had. We went on a bespoke 5 week trip to Australia. Our agent, Stuart, designed a trip exactly matching our requirements and really listened to u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Agrégateur de voyages

À propos de The Turquoise Holiday Company

Écrit par l'entreprise

reminder

The Turquoise Holiday Company was founded with the belief that we could offer unique holiday and honeymoon experiences in extraordinary locations around the world. In 2022, we celebrated twenty years of Turquoise, a milestone which makes us so proud. We are a luxury tour operator but not just for luxury's sake. Our luxury is space, privacy and style.

eNQUIRE NOW


Coordonnées de contact

Promotion box for The Turquoise Holiday Company

Trusted by our travellers

Luxury honeymoons to family escapes, every trip is designed around you

4,9

Excellent

TrustScore 5 sur 5

431 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(431)

114 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Another great Turquoise Holiday

Yet again a great experience provided by Turquoise. Booking experience with Katie was a pleasure with quick responses to any queries. In country, all the arrangements went like clockwork. A really nice mix of places, venues and guides and excursions.
Highlights - The grand Mosque in Muscat was fantastic. Guide between Chedi and through to the Alila was exceptional (Mashal). We also thought our suite upgrade at Chedi was really good but even this was surpassed by Alila - truly fantastic.
Lowlights - the Business class flights with Oman was a little disappointing with very hit and miss meal and drinks services. Jumeirah was OK but a bit too big and corporate for us

25 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you for your lovely feedback,we’re so pleased you had another great experience with us! Katie will be delighted to hear your kind words, and it’s wonderful that everything ran so smoothly in-country. We’re especially glad you enjoyed the Grand Mosque, your time at Alila, and the excellent guiding from Mashal. We really appreciate your honest feedback on the flights and Jumeirah too and sorry you were disappointed with these elements of your trip.

Noté 5 sur 5 étoiles

Wouldn’t book with anyone else

I honestly can’t recommend Turquoise highly enough. We have recently returned from our second holiday with them. The first was affected by the fire at Heathrow in 2025. Last week we arrived at Heathrow to find that our flight to Doha was suspended due to Iran bombing Qatar. On both occasions Turquoise quickly revised our travel plans so we didn’t lose our holiday. Last week, whilst everyone else around us in Heathrow were left to fend for themselves and unable to get hold of their travel agents, within half an hour Turquoise had reserved alternative flights for us at no extra cost. They kept us fully updated throughout the day as they planned the changes, reassuring us we were in professional hands! They also made back up return flight plans, which we ended up using as the conflict was still continuing. Again, we left several people in the resort that had no idea how and when they would be able to get home. Turquoise are also very price competitive and we will only look to make our long haul holiday plans through them in the future.

28 février 2026
Avis spontané
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you so much for taking the time to share such a thoughtful review. We’re incredibly grateful for your kind words and for placing your trust in Turquoise not just once, but for a second holiday with us.

We’re so pleased that our team was able to support you during what were clearly very unexpected and stressful travel disruptions on both occasions. Situations like these are never easy, but ensuring our clients are looked after and able to continue their holidays with as little stress as possible is always our top priority. It’s wonderful to hear that the team were able to act quickly, keep you informed, and help you travel with confidence throughout.

Your loyalty and recommendation truly mean a great deal to us, and we’re delighted that despite the challenges, you were still able to enjoy your holidays. We look forward to helping you plan many more memorable long-haul adventures in the future.

With our sincere thanks,
The Turquoise Team

Noté 5 sur 5 étoiles

Individualised tailored holidays

Individualised, tailored holidays. Mandy took time to understand what we wanted from our holiday and came up with different suggestions, which she then adapted to our requirements. When flights were cancelled the team were quick to come up with a solution that actually made the journey home easier.
The concierge service was so friendly and helpful and ensured we had the trips we wanted booked before we left.
I am grateful for the wonderful family holiday they put together for us.

11 février 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you so much for your lovely review. We’re delighted to hear that Mandy took the time to truly understand what you wanted from your holiday and was able to tailor the perfect trip for you and your family.

Thank you again for your kind words , we’re so glad we could help create such a wonderful family holiday for you, and we hope to assist with your next adventure very soon! ✨🌴

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, useful documentation, I liked the App. We have used Turquoise for several years & always found the experience top notch.

2 février 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you so much for your continued support over the years. We’re delighted to hear that you enjoyed the clear communication, helpful documentation, and using the app as part of your experience.

It means a great deal to us that you’ve trusted Turquoise with your holidays for several years and consistently found the service to be top notch. We truly appreciate your loyalty.

We look forward to helping you plan many more wonderful trips in the future! ✨🌴

Noté 4 sur 5 étoiles

Lovely efficient service

Lovely efficient service, friendly and attentive.

21 février 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

We are so pleased. thank you so much!

Noté 5 sur 5 étoiles

A really personal service from Sophie

A really personal service from Sophie. Great App and a seamless booking and travel experience - really know their stuff when it comes to the Maldives.

20 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience and that Sophie was able to provide a truly personal service.

It’s also great to know that you found the app easy to use and that your booking and travel experience was seamless. The Maldives is a destination we’re incredibly passionate about, so it means a lot to hear that reflected in your trip.

We hope to help you plan your next escape very soon!

Noté 5 sur 5 étoiles

A very trustworthy company. Highly knowledgeable in the Maldives

Every part of our complex itinerary was organised perfectly. Communications with Bethany Preston
were perfect, using her intimate knowledge of the Heritance Aarah Resort as well as Dubai.

26 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you so much for your kind review. We're delighted to hear that everything ran smoothly and that Bethany’s knowledge of Heritance Aarah and Dubai helped make your itinerary special. We really appreciate your feedback and hope to help plan another trip for you in the future!

Noté 5 sur 5 étoiles

Special holiday

Knowledgeable staff, who know their resorts and understand us! Trip to Maldives - Laamu - was unforgettable. The venue and 'vibe' were sublime. Ecotourism, good food, and great staff........as for the free ice cream!

31 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you for your lovely feedback. We're so pleased to hear you had an unforgettable time in the Maldives and that the atmosphere, food, and team at Laamu made such an impression. And we're glad the free ice cream was a highlight too! We really appreciate you sharing your experience and hope to help plan another special trip for you soon.

Noté 5 sur 5 étoiles

Great customer service good…

Great customer service good communication.
Big thank you to Martha who looked after us all the way through. Will recommend to family and friends

2 février 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you for your kind feedback. We're so pleased to hear you had a great experience and that Martha looked after you so well throughout. We really appreciate your recommendation and hope to help you plan another trip in the future.

Noté 5 sur 5 étoiles

Maldives 2026

Turquoise were so helpful and organised! We wanted to book a trip to the Maldives to celebrate my 60th birthday. After us telling them what we liked they suggested an island that would suit us and it was perfect in fact I can’t wait to go back! They kept us informed of all the plans and everything was perfect! Will definitely be back for more wonderful holidays!

23 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you for your lovely review. We're so pleased we could help plan such a special trip to celebrate your 60th birthday and that the island we suggested was the perfect fit. It’s wonderful to hear everything went smoothly, and we’d be delighted to help you plan your next Maldives escape!

Noté 5 sur 5 étoiles

Wonderful from start to finish

From an enquiry about booking and all the way through the process we couldn’t fault the service. We probably asked a lot of questions (sorry!) but nothing was too much trouble. The hotel recommended was amazing and just what we wanted. It’s just a shame we had to come home! We’ve booked a few times now via Turquoise and the hotels and service are always fantastic.

30 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you for your lovely feedback and for booking with us again. We're so pleased to hear you had such a great experience and that the hotel was exactly what you were hoping for. It was our pleasure to help with all your questions, and we look forward to planning your next escape soon!

Noté 5 sur 5 étoiles

Turquoise deliver first class service

The Turquoise holiday experience has to be experienced to be appreciated. Their attention to the things you want out of a holiday and then turn those into a selection of top class resorts is of great value to the clients. Planning is always meticulous and they are always there to help you along the way. This is something like our 15th holiday trip with Turquoise and we wouldn’t go anywhere else. Next trip already on the horizon. Highly recommended.

31 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you so much for your wonderful feedback and for your continued loyalty. We're delighted to have helped plan so many of your holidays and really appreciate your kind words about our team and service. It means a lot that you trust us with your travel plans, and we look forward to helping with your next trip already on the horizon!

Noté 5 sur 5 étoiles

Once again Martha at Turquoise…

Once again Martha at Turquoise organised the perfect holiday for us. I would highly recommend from start to finish.

25 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you for your kind review, we are so pleased and will pass on your response to Martha!

Noté 5 sur 5 étoiles

Fantastic Honeymoon Booking Experience

Martha and Lottie were absolutely wonderful throughout the entire experience booking our dream honeymoon to St. Lucia. They were responsive, helpful, kind, and very organized. The value, service, and professionalism were all top notch. I would recommend Turquoise Holiday Company to anyone and intend to use them again!

3 novembre 2025
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you for your review, we are s pleased to hear about your dream honeymoon in St. Lucia, it sounds wonderful. We would love to help you again in the future. Best wishes love Turquoise.

Noté 5 sur 5 étoiles

Fantastic service with took us to paradise

Fantastic service with took us to the most perfect place and a holiday we will never forget. Anthony found what suited us and communication was clear and helpful; throughout the process 5 star service

23 janvier 2026
Logo de The Turquoise Holiday Company

Réponse de The Turquoise Holiday Company

Thank you so much for your wonderful review. We’re thrilled to hear that you had such a memorable holiday and that Anthony was able to find the perfect destination for you.

It’s great to know the communication was clear and helpful throughout the process — providing a seamless experience is exactly what we aim for. I’ll be sure to pass your kind words on to Anthony.

We hope to help you plan your next unforgettable getaway very soon! 🌴✨

Noté 5 sur 5 étoiles

Returning delighted customers

This is the second time we've booked our holiday through Jonty at Turquoise holidays. He gave us great advice, helped us make the most of the black friday sales, and enabled us to make the perfect booking, at the perfect resort at a very competitive price. Every detail of the booking was perfectly taken care of. Thank you so much - we'll be in touch soon, to book next year! Appreciate your help Jonty!

13 janvier 2026
Noté 5 sur 5 étoiles

Incredible service and knowledge

From the moment Willa sent us her suggestions for our holiday we felt so looked after and heard. She was brilliant at ensuring all our requests were incorporated into the holiday and really went the extra mile to ensure we had the most magical time. Turquoise were excellent - from ensuring we were in the speedy line at immigration at our destination, to sorting gala dinners, they were amazing. We've already booked our next holiday with Turquoise for later in the year.

26 décembre 2025
Noté 5 sur 5 étoiles

A lovely return to Body Hithi after 16 years

Flights, transfers, accommodation, staff and food all excellent.

Two minor observations-

1) Male airport baggage re-claim was chaotic
2) Wine within the all inclusive drinks package was below the quality we would have expected

10 janvier 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus