Purchased 4 triangles. No bolts or fittings supplied.

Outrageous that for £7 each for a spare, you wouldn't supply bolts

Great company and great customer service. I have received an item that was damaged by a courier. Tutti Bambini were prompt in arranging a replacement.

Have bought a number of pieces of furniture for our daughter’s nursery and been very impressed. When we encountered issues with a faulty drawer, Nickie from the customer support team was quick to resolve this and send spare parts to us.

Would highly recommend.

Very easy to use the website, quick delivery and the nursery chair is very comfortable

Order the navy an white strip dress the socks and bows all came lovely wrapped and the quality is outstanding will be buying again from here

I brought a Tutti Bambini Jonah rocking chair for my daughter as a Christmas gift to use with her first child. After a few months of light use she let me know one of the chair legs collapsed under her while she was nursing her baby at 2am. Luckily they were not hurt but on reading other reviews of the chair on different websites I can see this has happened to many people which means it is a design fault and not safe or fit for purpose. I contacted Very and they refused to do anything to help so I contacted tutti bambini who were initially helpful and offered to send out a replacement part but then moments later said they actually wouldnt help as it was purchased from Very. They have since stopped replying to my messages. I am so disappointed I will never buy from Very or tutti bambini again and i now have a useless broken rocking chair.

Super fast delivery.
Very pleased with my purchases. Perfect.
Many thanks.

I have the Tutti Bambini Verona nursery set which has lasted beautifully over the last 2.5 years. I came to the point I wished to turn the cot into a toddler bed and realised I misplaced the bolts needed to do this. I contacted customer service, Casandra very kindly replied and is sending spares in the post. Really pleased with the customer care provided by this company.

Not friendly and not answering the question.

We needed assistance with replacing a part of our Tutti Bambini Nova Highchair and Nickie, customer Service manager, couldnt have been more helpful. She went above and beyond to check which colour we needed and then promptly arranged and confirmed delivery of the part. Thank you so much for the support and for enabling us to continue using the fantastic highchair.

Excellent customer service and good quality products at reasonable price
But service is really top notch

I ordered a couple of items last minute as Easter gifts for my niece and nephew. I was worried I’d left it too late ordering on Tuesday afternoon before the Easter Bank Holiday, but I was very pleased when both items were delivered by yodel on Saturday, only 4 days after ordering (and over a BH too) - what great service.

The items are both lovely and were well received. I’ll most certainly be buying more from these beautiful collections in the future I’m sure. Highly recommend.

Very good experience ; they did a good job handling a tricky situation with an accidentally refused delivery. Nickie was very helpful

Prompt delivery.

We ordered the siena cot bed when our eldest was born and recently took it out of storage to use in the nursery for our second. Sadly I’d put all the hardware somewhere so safe that I couldn’t find it… After turning our entire house and everything upside down I thought I’d check online to see if you could buy replacements. After a fruitless search my last glimmer of hope was to email customer support directly and within 24 hours Nickie had located the parts I was missing and sent them out completely free of charge straight away. Panic over, cot assembled, hormonal pregnant wife happy.
The cot itself is still as sturdy as when it first went up in 2021 so I am confident it will see through many more years of use

Bought a cot bed from their website, it arrived 5 days later - damaged. The box was broken and had tyre tracks on it, you could see that it had been run over by fork lift or something similar. Not surprisingly, the contents inside were broken too. Had the delivery driver rang the bell and not just dropped off the boxes in the drive and quickly disappeared, we would have refused to accept the delivery of this.

I contacted the company immediately and sent photos to show them how the cot was delivered. No response. Tried to call the next day, couldn't get through so sent another email marking it urgent. Another 24 hours went by, still no response, so phoned again. Spoke to customer service person that was clearly not bothered, did not even offer as much as apology just said they would send another one out. I told them we'd already bought one from elsewhere as we needed it urgently and could not get response from them for 2 days. She said 'no problem', will arrange for collection tomorrow.

No collection took place and no one got in contact to arrange this, so more chasing necessary to get rid of these huge boxes that we are currently storing for them and to get the money back.

I would not recommend this company and would never shop here again.

Exactly as described. Arrived on time. Thank you!

Great customer service from Nickie dealt with and resolved issue with damaged product promptly and received new item the following day. Kept informed throughout process and collection arranged for damaged goods. Overall great service. Thank you.

Was given a delivery time between eight and six on Friday, which did not turn up and had no correspondence. Email customer services and did not get a reply. Item just turned up on Monday.
Still no reply from customer services

The wardrobe is lovely however has a few marks and an area on the front where it hasn’t been moulded properly. The main issue is the instructions! They are in tiny boxes rather than per page, so you cannot see clearly which way round each piece should be and have to guess. The middle shelves are shown as having all four corners cut out when only one side is. We had to take it all apart and redo it as we put them in backwards having to guess which way round they should be. This needs fixing ASAP!