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Lisez les avis des autres

Noté 5 sur 5 étoiles

Used this site a few times love the prices and promo codes and any issues they will reach out to correct the problem better customer service than most

Noté 5 sur 5 étoiles

I have used Twinklens before and loved the contacts so much I ordered again but, I forgot that my old address was listed for the shipping. Unfortunately, it had already shipped but they got back to me... Voir plus

Noté 5 sur 5 étoiles

I have always wanted color contacts and, due to Twinkles affordable pricing, amazing variety and wonderful staff, I've been able to purchase many for myself, as well as some for friends. I will neve... Voir plus

Noté 5 sur 5 étoiles

The choices are vast and the way the contacts feel and look are phenomenal!! I wear a different pair everyday and ALWAYS get compliments on them. My favorite pair is the Whiteout and must admit I love... Voir plus

À propos de l'entreprise

  1. Fournisseur de lentilles de contact

À propos de twinklens

Écrit par l'entreprise

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens is committed to speeding the progress by providing quality contact lenses at compelling price.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

493 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(493)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very comfortable

Very comfortable, they don’t shift around and I can wear them for hours on end without issues for acting and cosplays. I always recommend twinkles to my fellow actors😎

1 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Eye irritation

I will NOT be buying from this shop anymore, this was my first time buying contacts and I was happy with the fast shipping and tried to put one in on my left eye and before that I had washed my hand 2 TIMES, It took me about 20 minutes just to get ONE contact in and it wouldn’t even stick in my eye. Once I had it in my eye, it had caused my eye to get red and irritated and the thing is I had only had them in for 10 MINUTES, a few hours later the red had gone away but it has left the inner corner of my eye red and it still is as I’m typing this. I’m very very disappointed in this company and don’t recommend anyone buying from this company. They did come back to me quick as soon as I emailed them and gave me a refund, I don’t know if the redness in the inner corner of my eye is serious and something to get checked out from a doctor, my boyfriend and mom are worried. Please don’t buy from this shop as it is illegal for them to sell cosmetic lenses.

4 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I am a special effects makeup artist and I trust this company

I am a special effects makeup artist so contacts are very important to complete my looks. I've tried many brands. I've never gone wrong with Twinklens. I have many styles including their sclera lenses. There so soft and comfortable. I put them in before my makeup which means I wear then for at least 4hours. They've never hurt my eyes. Many of my pairs are more then a year old and they still feel new. I also have a few of there cases. Basically what I'm saying is I truly trust this company there FDA approved.

6 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

30 days to get- horrible return policy

How does this company have good reviews?! Purchased contacts and it took a month to get. They couldn’t even fit in the eye. Tried to return and the company wanted me to pay like $15 for returned shipping. Ended up throwing them away.
What a joke.

31 octobre 2023
Avis spontané
Logo de twinklens

Réponse de twinklens

Hey Ami,

We never asked for a return.

Your order was eligible for our "Try On Guarantee" promise and you could just request a refund without returning the contact lenses. Without further ado, we just issued a full refund, a total of US$21.60 should be posted to your original payment method in a couple of business days.

We double checked your order, the timeline unfolds as follows:

- On September 21st 2023: You placed the order.
- On September 22nd, 2023: We shipped your order.
- On October 10th, 2023: Your shipment was out for delivery.
- On October 11th, 2023: Your order was delivered.

It actually took 20 days, rather than a month as claimed, to have your order delivered. It was indeed longer than the normal 15-day shipping phase, though, due to Halloween delivery latency.

Thanks anyway for choosing twinklens in the first place, we'll keep improving our service.

Claire S.
Customer Success Manager
twinklens

Noté 5 sur 5 étoiles

Can't leave an actual review for the…

Can't leave an actual review for the product yet... BUT! I can say that the customer service was on point and damn fast. Had a shipping address issue... Took a screenshot of the order confirmation with the order number on it, contacted help, explaned thenproblem, sent the new address... Boom. They had it solved and changed within the hour, before the order was even processed. 5 stars, totally deserved. So far! We will see about the quality, when they arrive.

26 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Best customer service. Best products

Customer support team is amazing and the products: contact lenses are the best in the market.
I'm so happy to have ordered from them. My package was lost but they immediately replaced it without any trouble. Amazing company! I will order again and I will recommend this to my friends. ⭐️⭐️⭐️⭐️⭐️

23 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

They provide an extensive range of…

They provide an extensive range of colour contact lenses. The product is of supreme quality. When I had a problem with one of my lenses they jumped right in and fixed it up so quickly that I had barely sent of my email. With a personal touch mind you, not a robot! I have absolutely no problem recommending anyone to buy from these guys

23 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Supersize Black Eyes

I’m completely obsessed with these contacts! They’re super comfortable to wear all day and easy to put on. If you’re thinking about ordering colored contacts I would definitely go with Twinklens (:

3 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great prices

Twinklens have a bunch of different types of contacts that leave imagination to what you can do. I personally like to use makeup and contacts on a daily basis to have fun with new looks. I've ordered countless of times and never am I disappointed with the lenses

25 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

7 pairs & counting!

I've loved every single pair of contacts I've ever purchased from Twinklens, & I currently own 7 different pairs. They have a wide variety of vibrant styles & colors, so you can find something for everyone. Another great thing are their deals and prices, they are unbeatable in their industry! This is the only brand I've ever purchased contacts from, & I'll continue to be a lifelong customer.

17 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

5/5 stars

I bought the coolest pair of contacts and I’m obsessed! They have a wide variety of lenses for a great price and they have amazing customer service! Would highly recommend!!

4 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Awesome

I had been searching for a place to buy contacts from that I could trust. When I found twinklens online I had to give them a try. They are affordable and they allow you to add a prescription to your contacts. Once I received my order, I was very satisfied and I can trust their products. I only purchased from them, because they are the best.

14 juillet 2023
Avis spontané

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