Tysew Avis 

My wife wanted a sewing machine went to a few places to look for one. Over the phone staff at most shops didn’t sound ready for business.
We rang Tysew.co.uk and a lady answered the phone and was most pleasant and offered good advice.
We drove there and was greeted by Talla and JD, who offered good advise on various machines that would suit the work my wife was going to undertake. The lady on the phone named Jalpa also was a great help in sorting out a couple of issues and provided online manual for the sewing machine too.
We are very pleased that we went to a right place and got a very good service and right priced sewing machine.
Thank you, Talla, JD and Jalpa.

Great costumer service thé I would recommend to everyone who wish to buy new or used sewing machines

Always helpful and honest advice given based on your needs. I wanted to buy an industrial machine for home use. Able to try various machines and ask lots of questions. Really pleased with my new Juki, which was kindly delivered in time for Christmas.

I just received my third purchase from Tysew and as
usual the ordering and delivery was exceptional. never any problems from Tyson, All staff are always helpful and friendly. Raj can always make a suggestion to assist you if you need advice, and deals with nay issue you may have very quickly and professionally.
This type of customer service is rare these days.

Fantastic service, great team, extremely efficient and knowledgeable. Very good value. I would totally recommend them. Thanks Don and Jalpa for an excellent job done with care and expertise.

I have ordered an industrial sewing machine and a overlock machine in this company. To be honest I'm really impressed with their service. Just with in 2 working days I received the machine and I'm from Nottingham. It was completely assembled, it was fully packed and I received my machines very safely. I got these 2 machines with reasonable prices. I really appreciate their service. People who working their were very friendly and very supportive. Special thanks to Jalpa who gave me the valuable information regarding the machine.

Staff are very friendly. Answered all my questions. Their own brand machines seem very good quality compared to the well known branded machines. A good buying experience

Raj was absolutely amazing. She is a real professional couldn't ask for more. I highly recommend her and Tywsew Machines . They are great with incredible selection of machines and all the accessories. Go east go west Raj is the best and Tysew is the best industrial sewing machine compon in Uk. God bless you all, thank you

Raj was absolutely amazing. She is a real professional couldn't ask for more. I highly recommend her and Tywsew Machines . They are great with incredible selection of machines and all the accessories. Their service is second to none.👏

Just bought an embroidery machine from Tysew, request help to choose, the sales lady (Raj) was amazing, clarified all my doubts. Placed the order buy phone, amazing and caring service, she keep me updated about all the process until the delivery. It couldn't be more pleased. Thank you so much.

Excellent service! Fast delivery and lots of help.

was impressed with service given and price, very good company to deal with will be given our future orders with them

I have always wanted a Cylinder machine. Someone on FB mentioned Tysew and I decided to bite the bullet and get one. I called the company and they said l can come and test the machines first.
My goodness I felt like a kid in a candy shop. Every member of staff was exceptionally impressive.

Then l met the ever smiling Mr Talla, very patient man and very knowledgeable about machines. Showed me all sorts of gadgets. What l loved the most was there was no pressure to by the most expensive or the fanciest, it was about what l wanted.
I left a very happy customer with my industrial cylinder in my car.

Got home could not figure out a couple of things as l had forgotten what I was shown🫣. Before I realised I was on Watsapp Video with their customer service.

To top it up l met Mr Tysew himself. What a humble and kind man. Ended up with contact he happily gave me for where I can get good quality leather. In my eyes Mr Tysew you are the G.O.A.T

I highly recommend this Company and the prices are great too.

Big thank you to Tysew. I bought an embroidery machine with Raj's help. She has excellent customer service. She has patience and spent time with my daughter, coaching her through how to use the machine. I love this company and will always recommend it.

I cannot fault the customer service from Jalpa at Tysew. I enquired about a Brother VR machine and Jalpa corresponded quickly and gave me a deal at a cracking price and the delivery was fast, efficient and driver really friendly. I am so happy with the machine and wouldn’t hesitate to use Tysew again.

I extremely recommend Tysew. It's my second sewing machine I buy it there. Raj and her team are outstanding. They help me to choose my machine which I am very happy about it. Their prices are much better then anywhere else.

Absolutely brilliant service from this company. Raj was so patient and helpful.
I will definitely buy from them again. The overlocker is fabulous!

We bought a Jack A5E (Aug 2023) from Tysew. Their customer service is excellent and prices better than Jeff's online discount store. The machine is a huge step up from domestic machines, even heavy duty ones. It easily copes with many layers of fabric (quilting), is *really* fast and quieter than domestic machines. Definitely recommend Jack machines and Tysew to supply them and haberdashery supplies.

Initially, my experience was good. I called to ask a couple of questions about the Juki DDL-8700 which were all answered and I placed my order. The problems began with delivery. The delivery driver was SO RUDE. He barely spoke to me, said he couldn’t get the pallet past a certain point, watched me and my partner struggle to get the machine off the pallet without doing anything to help. It seemed he was waiting to collect the pallet but he obviously got bored and just drove off without it. I was also told I would need a screwdriver to get it off but actually needed a wrench. Then after getting the machine inside I noticed that the table was not level. So I called customer services and they gave me the number for a Tysew engineer and assured me they would answer even if it took a few times. They did not answer, I tried 6 times before I gave up. 3 days later I tried again and someone actually answered the phone. I said my issue and he said ‘I’m a mechanic , I will get the guy who makes the tables to give you a call back’ an hour later, still no call back. I have tried to call them again 5 times with no answer. I have officially given up and luckily found an answer online. It’s a shame that after a great initial experience, the delivery and the after care has massively let them down. Also, why is my table not level? All I wanted to know is if it will affect the running of the machine. Jesus, how hard could you make it to get an answer on that!

Extremely professional, quick and helpful. When you do business timing is acutely important. Raj went above and beyond to assist me and the delivery was unique. The engineer patiently explained how the machines work and made sure I am confident using them.
Respect for the team and the ethos of your company.

See you soon.

L