Can’t recommend this place enough. Been here several times over my driving experience. Even when I have been declined for finance with the help of UCAN (Ross, Stuart, Ben, Kelly and all the others)... Voir plus
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Lisez les avis des autres
Amber was very friendly and welcoming. She listened to what we wanted and found us the perfect car. She explained each process clearly and even went out of her way so we could take the car the same da... Voir plus
L'entreprise a répondu
Thank you Holly from The Hyde branch. Went in and came out with a great car that she found for me. Extremely happy with the professionalism and politeness that Holly had shown. The car is amazing and... Voir plus
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This was the first time in my life that I have taken a car on finance, and I honestly couldn’t have asked for a better experience. UCan Car Credit did not disappoint me. Their approach to customer... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan
Coordonnées de contact
Circular Garage, Poolstock, WN3 5DU, Wigan, Royaume-Uni
- 01942 590360
- customerservices@ucanfinancialservices.co.uk
- ucancarcredit.co.uk
4,5
Excellent
487 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 43 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Umar has helped our family finance 5…
Umar has helped our family finance 5 cars over the last 4 years. Very professional, reliable and informative service. Would highly recommend. Thankyou.
30 janvier 2025
Avis spontané
Réponse de Ucan car credit
Thank you for your lovely review Jennie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar was amazing and great help got us…
Umar was amazing and great help got us a car within a day and drove away in two never thought I could be driving a car like what I have now all thanks to umar from ucan
28 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Waseem. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Excellent support
Struggled with many dealerships to get finance due to already owing an existing one. Ben and umar went above and beyond to get me accepted and find me the car I wanted and answered any questions I had. Highly recommend
28 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Demi. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar Great Service nothing was too much…
Umar Great Service nothing was too much trouble as normal I wouldn’t go anywhere else
Outstanding can’t recommend these guys enough above and beyond each and every time
Keep it up guys
27 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Tiziana. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
**Please Read**
**Please Read I can save you a lot of stress & outgoing finance**
I purchased a car on finance from UCAN in 2022. First couple of months the car kept cutting out when driving. Had to challenge this matter via both the finance co & UCAN to get this issue resolved.
Then I had the car at approx just over 2 years & the car was well & truly knackered ! Cost me £1,750 for a new oil pump, water coolant & cam belt change. Which I couldn’t drive my car for approx 8/10 weeks.
Then the DPF filter needed a full clean & a regen required - another £450. And to date the car is in the garage as there is an issue with the emissions & is costing me by each “elimination” job to resolve this emission issue.
Please, Please, please, I beg you whoever reads this … please take my advice / experience do not deal with UCAN.
And I’m not being disrespectful posting this towards UCAN I’m just being genuine & honest. From the 2.5 years I’ve had the car I’ve used it for like 2 years in total.
Don’t make the mistake I have, I do not want anyone go through the stress I have ! I’ve been paying & still paying to date each month for a car I couldn’t / can’t use … !!
**I add this explanation 27/01/25 in reply to the recent post by UCAN to my updated post**
UCAN explain i was happy to use their service until December 2024. This is totally incorrect. UCAN actually contacted me (evidence with phone calls etc available), I did not contact them.
After 2 years UCAN will contact you with new deals etc as they want you to carry on making further finance payments after the 2.5 year agreement stage. This basically, enables UCAN staff commission.
And you can clearly see UCAN are putting the blame towards me by explaining “it is your fault you have not maintained your car”? Is this the way to highlight details publicly? How do they know I have or haven’t maintained the car ? & UCAN then further outline personal details about me missing payments & I can’t get further finance etc? Is that necessary to make such untrue details towards a customer publicly ?
However, I do have invoices as evidence for payments regarding work that has been carried out on the car, MOT’s, services etc. Also I have emails as evidence which offers me car finance.
So for UCAN to try & publicly outline that I have not been maintaining the car & I can’t get finance arranged is absurd ! As you can clearly see with their reply to my original post UCAN obviously push any issues back on to the customer.
As you can also see in my original post I have not been directly disrespectful towards UCAN I have just explained my situation & given my opinion on dealing with a car from UCAN & if I’m wrong for being honest then so be it.
However, anyone reading this & possibly purchasing a car from UCAN please seek thorough advice & take a mechanic with you to thoroughly check any car over.
I’m only looking out for customers with the post as I don’t want anyone to experience my experience. This is nothing to do with “my responsibilities” according to UCAN. This is about not being able use something that you are paying out for within the agreement period (5 years). And I do not want any further customers to experience my experience.
24 janvier 2025
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Réponse de Ucan car credit
We are disappointed by this review Martin. You were happy to still try and use our services as recent as December 2024. However your failure to maintain your car cosmetically and mechanically has left you in a position whereby your car isn’t worth what you owe to the finance company. Your failure to keep up repayments on your existing finance has also compounded this and has made it impossible for us to help you get a new car finance agreement and settle your existing one. It appears this review is inaccurate and misleading to other customers and that your intention is to tarnish our reputation. Your actions have led to your inability to secure any suitable finance agreement and this is your responsibility not ours.
Umar
Umar . First class service and friendly helpful staff. This is the second car I have had from Umar now. Never use anybody else again
24 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Mark. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Avoid at all costs
Terrible place, bought a car from the Wigan branch which broke down after less than an hour! Then cut out on the motorway the next day, took it back and the manager there was very unhelpful and rude, said he didn’t see it so nothing wrong with the car! Agreed to wind back the deal but leave me no car and out of pocket by over £700 don’t believe their warranty inspections as the fault was engine oil sensor damage. Will be taking them to court! Bad customer service. Also they used my bank card to make an online purchase !!
23 janvier 2025
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Umar is really friendly i really…
Umar is really friendly i really appreciate his service definitely recommend!
20 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Moses. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
2nd time round
2nd time round, I was greeted by nathan & the team they were fantastic very helpful and respectful 10/10 delivered car to me aswell couldn't ask for a better place. Would recommend
16 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Stephen. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar
Umar - had a really great experience umar was very helpful and understanding! Would 100% recommend.
15 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Tammie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar was very good with service today…
Umar was very good with service today very happy
10 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Csaba. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Ben was fantastic
Ben was fantastic! We've had two cars from here now and service has been amazing everytime, fully recommend this company for all they do!!
9 janvier 2025
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Réponse de Ucan car credit
Thank you for your lovely review Alice. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Fantastic service as always from Umar at Ucan
Been today to arrange car credit after being previously and having exceptional service. Helped today by Umar who gave exemplary service and managed to refinance me and upgrade my vehicle to something much better than the previous. A+ service as always from Ucan!
4 janvier 2025
Avis spontané
Réponse de Ucan car credit
Thank you for your lovely review Richard. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amazing team couldn’t ask anymore…
Amazing team couldn’t ask anymore helped me out when no one would would highly recommend handover brilliant couldn’t say thank you enough with the two members who helped me all the way James and Nathan thank you again
21 décembre 2024
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Réponse de Ucan car credit
Thank you for your lovely review Curtis. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Your reply is absolutely ridiculous…
Your reply is absolutely ridiculous considering you had me approved with Moneyway and I signed the agreement with Moneyway. The company that rang me was first direct so no you in fact didn’t get approval from that company at all!
10 décembre 2024
Avis spontané
Recommend!
Naz and Nathan were very helpful with the selection of a new car. All steps were explained and drove away in a new car the same day.
Would recommend! :)
30 novembre 2024
Avis spontané
Réponse de Ucan car credit
Thank you for your lovely review Georgia. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar and Ben did me good
Umar and Ben did me good! Left in a new car same day
Health food drink, Dr Pull Mi Roots Tonic bitters, perfect for all kinds of sickness👌
21 novembre 2024
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Réponse de Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Purchased second car from Wigan
Purchased second car from Wigan, my English wasn't good but chanice wigan helped me so much thank you
20 novembre 2024
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Réponse de Ucan car credit
Thank you for your lovely review Hanan. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar
Umar
Had a brilliant experience here. Umar sorted my car within an hour I was driving it away. Friendly and efficient. Best car dealers I’ve been to
18 novembre 2024
Avis spontané
Réponse de Ucan car credit
Thank you for your lovely review Jade. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar sorted me out a new car
Umar sorted me out a new car. He was amazing. Friendly and helped me with everything and done everything for me so I didn’t have to worry. Amazing. Couldn’t recommend enough.
18 novembre 2024
Avis spontané
Réponse de Ucan car credit
Thank you for your lovely review Sophie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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