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Udora Avis 415

TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!

L'entreprise a répondu

Noté 4 sur 5 étoiles

What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I send sunflower bouquet and tulips bouquet to my teachers in Ajman. Ordered on website, many local shops to choose, very convenient. One of dliveries was little bit late but they told me before

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Boulangerie
  3. Marché aux fleurs
  4. Boutique de cadeaux
  5. Maché en ligne
  6. Magasin de pâtisseries

Écrit par l'entreprise

Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

415 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered a tulips bouquet in Abu Dhabi

Ordered a tulips bouquet in Abu Dhabi. Flowers were beautiful, but they forgot the postcard I attached online Still, delivery next day was quick + many local florists to choose from

28 mars 2026
Avis spontané
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Réponse de Udora

Your stellar rating warms our hearts! We strive to deliver exceptional service and help you brighten your loved ones' day 😊 Team Flowwow

Noté 2 sur 5 étoiles

Last time the bouquet itself was awful

Last time the bouquet itself was awful. Old flowers. So I don’t like the order

8 mars 2026
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Réponse de Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Noté 1 sur 5 étoiles

Terrible service

Terrible service. The mimosa ordered were not available yet no one called to informe me. Just didn't deliver. This is not a florist but some kind of aggregator. Avoid.

8 mars 2026
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Réponse de Udora

Thanks for letting us know about the trouble you had with Flowwow. If you have specific comments regarding your order, we encourage you to directly contact the seller or reach out to our support team within the app. Flowwow team

Noté 2 sur 5 étoiles

the gift had some changes like the…

the gift had some changes like the color of the cup although i purchased the gift based on the color mentioned in your photo....other application they used to call me to check if the changes are ok with me before sending the gift

second i tried to contact you back but no any response

it was nice gift idea but the whole deal was not successful with me and how you do changes even if it is a little change still it is affecting the customer

9 mars 2026
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Réponse de Udora

Thank you for letting us know about the order mishap! We're sorry things didn't go smoothly. If your delivery arrived late or the product wasn't quite what you expected, you can totally start a dispute within 3 days of receiving the order and get a refund. Just give the item a 1-star rating to get started. To help us sort things out and make sure this doesn't happen again, send us your order number and a screenshot of your review at feedback@flowwow.com. Flowwow team

Noté 5 sur 5 étoiles

fast and perfect

delivered as mentioned and in time

8 mars 2026
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Réponse de Udora

Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow

Noté 4 sur 5 étoiles

bouquet of flowers in…

I received fresh bouquet of flowers in good condition. It was a small delay of delivery and the courier could not find the right building.

8 mars 2026
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Réponse de Udora

Thanks for your rating! We appreciate your feedback and are always looking for ways to improve 😊 Flowwow team

Noté 5 sur 5 étoiles

I ordered

I ordered, and my friend received the flowers as described.

25 avril 2025
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Réponse de Udora

Your high rating means a lot to us 💝 Flowwow team

Noté 1 sur 5 étoiles

False sizing advertisement Order# 22126809

I ordered the9 Green Premium Hydrangea Bouquet, the size on flowers was shown as height 55cm and width 59cm when my order arrived arrived near half the size given of height 38cm and width 30cm. I called several times with no answer and I sent email with no-one replied or called for this false advertisement.

4 mars 2026
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Réponse de Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Noté 1 sur 5 étoiles

Very disappointed with my experience

Very disappointed with my experience. I ordered a specific flower gift but received something completely different from what was shown. On top of that, the delivery was late — which defeated the whole purpose of sending a gift on time. I expect what I pay for, and this order failed on two basic levels: accuracy and punctuality. I will not be ordering again and cannot recommend this service.

6 mars 2026
Avis spontané
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Réponse de Udora

We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve. Yours, Flowwow

Noté 5 sur 5 étoiles

Process was seamless

Process was seamless. The flowers from Bloom Lab looked amazing, got a photo from Flowwow before delivery to check on the item. Item was delivered exactly at the time requested - within the minute! Highly recommend

13 février 2026
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Réponse de Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Noté 5 sur 5 étoiles

Neatly prepared and timely delivered

Neatly prepared and timely delivered. 100% recommended especially for last minute plans.

26 février 2026
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Réponse de Udora

Your 5-star rating makes our day! Keep coming back for more Flowwow goodness 😊

Noté 1 sur 5 étoiles

Unfortunately the shop forget to water…

Unfortunately the shop forget to water sponge where roses were placed, they were all dead next morning. 250 roses for almost 1000€
That was really upsetting

14 février 2026
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Réponse de Udora

We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve. Yours, Flowwow

Noté 5 sur 5 étoiles

All good

All good and on time

4 mars 2026
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Réponse de Udora

Thanks for the great rating 😉 Flowwow team

Noté 1 sur 5 étoiles

Very bad experience will never choose…

Very bad experience will never choose again

3 mars 2026
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Réponse de Udora

Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com – we will work directly with the seller. We recommend opening a dispute within three days of delivery. You can do this by rating the order with one star. Flowwow team

Noté 5 sur 5 étoiles

It was easy and quick

It was easy and quick. My friends loved the flowers.

2 mars 2026
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Réponse de Udora

Thank you for your feedback! We're happy we could be of assistance 💝 Your Flowwow

Noté 2 sur 5 étoiles

The experience on Flowow was good but…

The experience on Flowow was good but the flwoers were not - they did not open and were much smaller than advertised.

20 février 2026
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Réponse de Udora

We're sorry to hear the order didn't meet your expectations. According to our marketplace rules, you can file an official dispute within 72 hours of receiving your order. After that, Flowwow cannot act as a mediator between you and the shop. But you can still make your voice heard — leave an honest rating and review, or reach out directly to the shop through the app’s Inbox. Flowwow team

Noté 5 sur 5 étoiles

excellent service

excellent service

23 février 2026
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Réponse de Udora

Your high rating means a lot to us 💝 Flowwow team

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