Quick personal customer service. Real people reply and sort out any issues. Really helpful solving issues with the delivery company Yodel who left my PLA outside at the wrong place and use chatbots... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They are using the wrong postage service! I'm absolutely disgusted. Hundreds of pounds of equipment were left at the bottom of my block. No one rang the bell or knocked on my door. My parcels were b... Voir plus
L'entreprise a répondu
The product was well packed and distributed very quickly. Unfortunately, they use Yodel to deliver and that really ruined the experience. Yodel left the whole package (Centauri Carbon printer with Fi... Voir plus
I’m really impressed with my Elegoo 3D printer. The print quality is excellent, especially for the price, and the setup was much easier than I expected. It’s been very reliable, and I love how consis... Voir plus
À propos de l'entreprise
- Magasin d'électronique
- Magasin de pièces et de composants électroniques détachés
- Fournisseur d'équipement
- Artisanat
- Magasin d'imprimantes et de scanners
Écrit par l'entreprise
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Coordonnées de contact
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, Chine
- info@elegoo.com
- uk.elegoo.com
4,4
Excellent
537 avis
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Elegoo uk store is a great place to buy…
Elegoo uk store is a great place to buy 3d printers and accessories. I managed a great deal and delivery was very fast.
The quality is excellent.
27 novembre 2025
Easy to order great delivery
Ordering was easy. Delivery was so quick arrived a few days after ordering. Bought a 3d printer for my grandsons Xmas so not used yet hence the 4 stars
24 novembre 2025
Speedy service
Speedy service. One product out of stock but they contacted me immediately with alternatives. Great service fast delivery would recommend
26 novembre 2025
Item still has not arrived and tracking…
Item still has not arrived and tracking is not available
26 novembre 2025
Réponse de ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review and letting us know the issue.
We sincerely apologize that the delivery service did not meet your expectations. We are actively working to improve our logistics processes to ensure a better experience for all our customers.
If you have any other problem, you can contact us at info@elegoo.com to solve.
Sorry for any inconvenience caused to you by this order.
Best regards,
ELEGOO Team
Awesome
The CC Is an absolute beast! Fast accurate prints almost straight away (do your setup first). Excellent and extremely well made. Very pleased with this.
19 novembre 2025
Very fast delivery very well boxed and…
Very fast delivery very well boxed and amazing printer perfect print straight out the box
25 novembre 2025
still waiting for new motherbord
26 novembre 2025
Réponse de ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review and letting us know the issue.
So sorry for late delivery, we will try our best to improve, hope we can better meet your needs next time.
If you have any other problem, you can contact us at info@elegoo.com to solve.
Sorry for any inconvenience caused to you by this order.
Best regards,
ELEGOO Team
Never received my printer.
17 novembre 2025
Réponse de ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review.
We sincerely apologize for the issues you've experienced with this order and fully understand your frustration. Please rest assured that we are actively following up on your case and are committed to resolving it until you are completely satisfied.
Thank you for your understanding, and we wish you a pleasant day.
Best regards,
ELEGOO Team
Fantastic service
Fantastic service, ordered and received within days. A very happy customer 😊
20 novembre 2025
Fast delivery
Fast delivery and though I cant see inside the box just yet(Christmas present) it looks to all be in good order from the outside
23 novembre 2025
Discount not applied
Discount not applied, webiste not easy to use... too many pop ups.
24 novembre 2025
Fantastic service
23 novembre 2025
Very positive experience with Elegoo
Our experience with Elegoo has been very positive and we are repeat customers. They are fast and efficient with delivery and the communication is very good. We have been happy with the quality of filament we've purchased, in the main. Some of the silk PLA hasn't adhered as well as others. Our most recent delivery of basic PLA has performed really well.
20 novembre 2025
Super Fast Delivery
Ordered Friday, Arrived Monday!
Brilliant device and well packaged. Prints like a dream.
22 novembre 2025
Made the order easily
Made the order easily , able to pay in instalments through Klarna, delivered within 5 days, very happy partner with his early Xmas prezzie
20 novembre 2025
Quick delivery and top machine worked…
Quick delivery and top machine worked straight out the box.
Saturn 4 ultra 16k.
21 novembre 2025
Super fast and reliable delivery with a…
Super fast and reliable delivery with a printer but the only proplem i had under the magnetic sheet on the the layer under it i had a small dent not its not a proplem
21 novembre 2025
Great 3D printer at a great price
Great 3D printer at a great price. Fast delivery too. I've never 3D printed before, but printed a great looking Benchy & spiral vase using PETG CF as my first ever prints without any problems at all. Can't wait to experiment more ...
20 novembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.