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Lisez les avis des autres

Noté 5 sur 5 étoiles

I really love this brand and I trust their collagen products as I’ve been using them for years. The natural marine collagen has been a staple for me and the new glass tub is so luxurious and fancy. I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Massive fan of VG!! One of my girlfriends referred me to try the liquid collagen and I absolutely loved it! Customer service was super helpful as I was torn between two flavours and couldn't decide :)... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Was sent an expired product and they have not replied to email asking to provide a replacement or refund.

Noté 5 sur 5 étoiles

This place deserves better clout, orders always on-time, website and rewards points work effortlessly, never had an issue in 2+ years of being a user. Results in 4 weeks (please don't expect an outcom... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

Vida Glow is designed for real, active people. Busy, messy living that doesn’t have time for superficial beauty or complicated regimes. We specialise in active beauty solutions and scientifically formulated ingestible supplements. Founded in 2014, Vida Glow’s success has been built on our hero Natural Marine Collagen range – a clinically proven peptide powder that stimulates collagen production. Our priority has always been to create powerful, effective and easy-to-adopt products. So your beauty routine works as hard as you do.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

518 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(518)

24 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super good collagen!

Love this collagen brand - their liquids are yummy and I am genuinely seeing results on my overall skin health and hydration

26 mai 2026
Avis spontané
Logo de VIDA GLOW

Réponse de VIDA GLOW

Hi Betty,

Thank you for taking the time to share your kind feedback!

We’re so glad to hear that you’re enjoying our liquid collagen and have noticed such positive results.

Thanks for being part of our community.

Many thanks,
The Vida Glow Team

Noté 5 sur 5 étoiles

I love these products!

My skin is glowing! The pro collagen is amazing and I’ve seen such great results after 1 box. It’s flavourless so it’s super easy to stay consistent and add to my coffee.

11 mai 2026
Avis spontané
Logo de VIDA GLOW

Réponse de VIDA GLOW

Hi Jay,

Thank you for the lovely feedback!

We're so glad to hear you're loving our products and that you've already noticed such great results with Pro Collagen

-The Vida Glow Team

Noté 1 sur 5 étoiles

Scam company will be taking the case to Australian Consumer Law

I asked them for the study they talk about in the website and they didnt even replay.
Scam company, i will be taking this case to the Australian Consumer Law

25 avril 2026
Avis spontané
Logo de VIDA GLOW

Réponse de VIDA GLOW

Hi George,

We’re sorry it has taken us some time to respond here. We’ve reviewed our inbox and our team sent a response requesting clarification on the specific details required to assist with your request in April.

We’re very sorry if this response didn’t reach you. We’re more than happy to assist further and provide the information you’re looking for. Please reach out to our team directly at hello@vidaglow.com, and we’ll get back to you as soon as possible.

Many thanks,
The Vida Glow Team

Noté 5 sur 5 étoiles

This place deserves better clout

This place deserves better clout, orders always on-time, website and rewards points work effortlessly, never had an issue in 2+ years of being a user. Results in 4 weeks (please don't expect an outcome in 1 week people, it's not how this works). Better yet, it's cleared my 20 year battle of coldsores! Completely understand a supplement is under scrutiny for the claims it's allowed to make. But it supporting my outbreaks was such a welcomed and surprise bonus! So if you're a sufferer, I hope you find this. No outbreaks in 2 years since I started Vida Glow! If you despise the taste. It's heat proof, just put the flavourless one in your coffee and viola, problem solved, habit formed, results come.

22 avril 2025
Avis spontané
Logo de VIDA GLOW

Réponse de VIDA GLOW

Hi Stephanie,

Thank you so much for taking the time to share your experience and feedback. We’re so happy to hear that you’ve had such a positive experience with Vida Glow!

We really appreciate you sharing your personal experience and how you incorporate collagen into your daily routine.

We’re so grateful to have you as part of our Vida Glow community.

Many thanks,
The Vida Glow Team x

Noté 1 sur 5 étoiles

I email them to stop sending me two…

I email them to stop sending me two boxes of marine collagen as I did not want them. They just send generic emails saying that they will deal with your email in five to six days by which time I will have received what I did not want
Also they have the worst website I have ever had to use it is not fit for purpose

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Such a good product!

So baffled by the low ratings! Best collagen I've ever tried - disolves really quickly and the flavours I've bought all taste great. The unflavoured one is perfect for putting in my coffee as well. Noticed a difference to my skin so quickly as well. I've repurchased twice since i got my first sample box a few months ago

1 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Disgusting collagen supplement

Bought the mixed berry flavoured collagen 12.4g liquid supplements and they are DISGUSTING. Absolutely awful flavour and I’ve really tried the take them but I just can’t and they’re going in the bin. Save your money and avoid - you will thank me for the advice.

22 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Acne!

Acne!!

Terrible rash and acne on face after starting this. Has left scarring behind too. awful

1 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

These products are an expensive con

These products are an expensive con, they just don’t work.

You can’t get hold of anyone to discuss or process a return. They don't provide any contact details ex. Email which seems to be unmanaged.

17 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

The marine collagen bought me out in a…

The marine collagen bought me out in a rash all over my face and painful under the skin spots on my cheeks. Never taken fish marine or collagen before so I knew it was that. I stopped a week ago and they are clearing up.

30 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This caused my Pulmonary Embolism

This caused my Pulmonary Embolism, thats right, a blood clot on my lung. I have no words, the only change in my life was taking these finished them and then boom in hospital with a clot on the lung.

16 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Never buying again after 3 years of using it

I've been a loyal user of Vida Glow collagen sachets for nearly three years, which means my lifetime value to them is quite high. However, I've had issues with their USPS delivery, leading me to cancel my subscription. This was a frustrating experience as they didn't offer any alternative delivery methods. Despite this, I chose to buy in bulk, stocking up on 6-8 months' worth of supplies during their sales. A few months ago, I purchased a large batch at a 20% discount, only to discover that all the boxes were produced three years ago and would expire in less than six months. I reached out to them, refusing to use products that were expired or nearing expiration, and asked for half of the boxes to be replaced. They only replaced a quarter of the boxes, and to my disappointment, the replacements had the same expiration date as the original ones. After further complaints, they refunded me for the quarter boxes with the same expiration dates. However, I won't consume them, so I ended up donating half the boxes and the additional ones sent, which was a waste of money. Due to their poor customer service, I've decided to stop supporting Vida Glow, even though I've been a loyal customer. There are so many great collagen brands out there and this experience is not worth my business! Maybe this is the reason why they are not widely famous in the USA and have expiring products being sent...

15 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

I love this brand and have been taking…

I love this brand and have been taking the skin supplements (tablets) no problem. And hairoligy. But having a break.
Ever since I have gone on the collagen powder I have had a face rash😩 annoying because I have just bought 2 new boxes. I don’t think I can tolerate it.

28 février 2024
Avis spontané
Noté 5 sur 5 étoiles

My go to for ingestible collagen

My go to for ingestible collagen. All flavours dissolve and mix well and have a pleasant taste. The flavourless is great in my morning coffee.

1 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I’ve got my pack of Vida Glow as a gift…

I’ve got my pack of Vida Glow as a gift from Liberty. After two days I’ve developed TERRIBLE acne which I never ever had before. I also was bloated and had a terrible wind.

After my research in internet I found out that - In fact, your body can’t absorb collagen which it doesn’t produce itself. When you take collagen it simply runs right through digestive organs and end up, mostly unscathed, in our septic systems and sewers. Other additional elements ( like artificial flavour etc ) can cause this terrible reaction like mine.

So this product CAN’T give more collagen to your body, but also can make things worse !!!

6 septembre 2022
Avis spontané

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