Sammy Bush made all the difference to our experience. She clarified all the queries that we had and even offered to help us do the booking. She is a great listener and her cheerful personality and pat... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very friendly and professional company. Easy to contact. Nice sized units to accommodate all needs. Quick to respond to any questions via email or phone. Would - and intend to, use again, and woul... Voir plus
L'entreprise a répondu
Genuinely impressed! Upon sign-up, minor glitches in that they sent me an 'Access Code' email which was blank (Evesham doesn't use access codes - it's all Blu2etooth), and the Directions map indic... Voir plus
L'entreprise a répondu
The person I dealt with at this company was called Tommy,he was extremely helpful and guided me through every aspect of securing the rental unit and completing agreement etc. I cannot thank Tommy en... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.
Coordonnées de contact
East Quay 3, TA6 4DB, Bridgwater, Royaume-Uni
- ukstoragecompany.co.uk
4,6
Excellent
843 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great and easy storage
Liam was great and got me the best deal and matched the competition down the road. Got me a ground floor unit which I needed and was overall very helpful. 100% recommend.
30 décembre 2025
Avis spontané
Réponse de UK Storage Company
Dear Elliot,
Thank you for your five-star review.
We will pass on your comments to Liam, who will be delighted that he was able to assist you move in to a ground floor unit at our Wigan site.
If you require anything further, please do not hesitate to contact our Customer Support team.
Kind regards,
UK Storage Company
It was very simple to deal with UK…
It was very simple to deal with UK storage. And liam was very helpfull. Listed to what i wanted and gave me precise info no hard cell all info very clear. Happy to be useing this firm again.
19 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Chris,
Thank you for your five star review.
We are delighted that Liam, was able to assist with your requirements.
If you require anything further, please do not hesitate to contact our Customer Support Team.
Kindest regards,
UK Storage Company
A returning customer with nothing but…
A returning customer with nothing but praise for Liam at UK Storage Co.
Professional and efficient with minimal fuss. Liam knows his stuff and was really helpful.
Moving house and need storage these guys are fantastic, I’ve recommended to friends and family and have no doubt I’ll be back again in the future.
18 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Jason,
Thank you so much for your fantastic five‑star review and for choosing UK Storage Company again!
We’re delighted to hear how positive your experience has been, and we’ll be sure to pass on your kind words to Liam — he’ll be thrilled to know his professionalism and knowledge made your move that much easier.
It means a great deal to us that you’ve recommended us to friends and family, and we really appreciate your continued trust during such an important time as moving house. We’ll be more than happy to help whenever you need storage again in the future.
Best of luck with the move, and thanks again for your support!
If you require anything further, please do not hesitate to contact our Customer Support Team.
Kindest regards,
UK Storage Company
Réponse de UK Storage Company
Dear Mr Perry,
Thank you for your five star review. We are delighted that you found the storage set-up easy and the price competitive.
If you require anything further, please do not hesitate to contact our Customer Support Team.
Kindest regards,
UK Storage Company
5 STAR/ GOLD SERVICE *****
Hello,
I never normally write reviews for places/things, but I feel compelled to do so for UK Storage as my experience with them has been absolutely amazing. The staff were all so very helpful, polite, kind and patient. The 2 ladies who mostly helped me were Mollie and Melvina. I cannot praise their customer service enough, especially in a day and age when many companies are so unhelpful. Mollie and Melvina were extremely professional, but friendly at the same time. Their assistance was so good it just stood out above any other company. Not to take away from their stunning service, but I did communicate with some other members on the team and all were the same - leading me to conclude that the level of recruitment and customer training at UK Storage must be exceptional. This is not the level of customer service that is normally experience in today's times. It made my experience wonderful and I cannot commend the team enough and just fell so compelled to write a review. An absolute 5 Star/Gold Service experience and I could not recommend enough.
9 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Sarah,
Thank you so much for taking the time to leave such a thoughtful and generous review.
We’re absolutely delighted to read this and genuinely appreciate you going out of your way to share your experience.
Mollie and Melvina will be thrilled to read your kind words. They take pride in looking after our customers, and it means a great deal to know their professionalism, warmth, and patience made such a positive impression. We’ll also be sure to pass on your feedback to the wider team, as your comments perfectly reflect the service standards we strive for across UK Storage Company.
Providing friendly and helpful customer support is at the heart of what we do, and pleased that you have recognised this.
Thank you again for your recommendation and for trusting UK Storage Company. If we can ever help you again in the future, we’d be more than happy to do so.
Kindest regards,
UK Storage Company.
The storage unit that we rented in…Kidderminster
The storage unit that we rented in Kidderminster was perfect for our needs, it was clean, easily accessed at any time of day or night, secure, and reasonably priced, what more could we ask for.
18 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Neil,
Thank you for your five-star review.
We are delighted that your found your self-storage solution cost effective, easy accessible and secure.
If you require anything further, please do not hesitate to contact our customer support team.
Kindest regards,
UK Storage Company
Perfect storage, great company!
Unit was perfect for what I needed it for. Indoors, dry and secure. Simple process and with an easy to use app. Would highly recommend.
18 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Jamie,
Thank you for your five-star review.
We are delighted that we helped make your self-storage process easy!
If you require anything further, please do not hesitate to reach out.
Kind regards,
UK Storage Company
Mollie sought to understand my…
Mollie sought to understand my requirements and advice me on the options for my needs. She made an effort to get the storage I needed and clearly explained the conditions.
18 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Themba,
Thank you for your review. We are pleased Mollie was able to guide you through the process.
We will pass on your compliments to Mollie.
If you require anything further, please do not hesitate to contact us.
All the best,
UK Storage Company
Mollie was just brilliant
Mollie was just brilliant. Full of information and so helpful. Definitely recommend
16 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Rachel,
Thank you so much for your wonderful review! We’re delighted to hear that Mollie was able to provide you with all the information you needed and make your experience so positive. We truly appreciate your recommendation and your kind words.
If you need anything else in the future, please don’t hesitate to get in touch with our customer support team.
Kind regards,
UK Storage Company
Deliberately misleading
Beware add-ons! They allow you to book without insurance, and then won't let you access the unit until you've provided insurance details - at which point you end up having to buy it from them to avoid wasting the cost of the unit you've just committed to. Deliberately misleading.
14 janvier 2026
Réponse de UK Storage Company
Hi Tom,
Thanks for your feedback. To protect your items, all units must have coverage. You’re welcome to provide your own, or use StoreProtect, our convenient solution designed specifically for self-storage.
If you choose to use your own coverage, you can cancel Store Protect within 14 days for a full refund, or at any point during your stay if you no longer need it. We continually review how we explain this to make it as clear as possible for all customers.
If you require further clarification, please visit our StoreProtect guidance page: https://www.ukstoragecompany.co.uk/storeprotect-information/ or contact our Customer Support Team.
Amazing staff and service 5*
I arranged new storage in October with great discount and saving , I didn’t need it to start till December, had to rearrange it for January and they was very accommodating and moving my start date and keeping my discounts, very helpful and pleasant staff all willing to help every time I called, I didn’t need the storage in the end but I would recommend to any needing to use this company as it was amazing and so easy to do
13 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Primalpj,
Thank you so much for your five-star review.
We do all we can to accommodate our customers requirements, and pleased that we were able to successfully manage your storage needs.
All the best,
UK Storage Company
Easy access and helpful office staff…
Easy access and helpful office staff made for an easy move, I should only need it for a few weeks and I will see how convenient it is to end the rental. But 100% positive so far
6 janvier 2026
Réponse de UK Storage Company
Dear Gary,
Thank you so much for your five-star review.
We are delighted that you've had a positive experience using UK Storage.
If you require anything further, please do not hesitate to contact our customer support team.
All the best,
UK Storage Company
Secure and safe storage. Friendly staff.
I found the service to be excellent. Never having needed a storage facility before, I had to find somewhere to store furniture for a few months. The range of different sized units available made it easy to choose one for our needs. As we disposed of furniture it was easy to downsize to a different unit. The actual facility was very secure. There is an initial month discount which does then increase sharply. I did have an initial problem trying to access the facility for the first time as I had not been told there were various ID checks which needed completing. However, after that everything went smoothly. I have to compliment each staff member I spoke to (about 6 or 7) during my rental. They were, without exception, polite, helpful and engaging. The last person I spoke to was Jo but it would be unfair not to mention that everyone I spoke to gave a very good impression of the company. If the need arose, I would definitely use them again
7 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear J Archer,
We are delighted to learn that our customer service team have supported you throughout your storage journey with us - making it easy for you to downsize when required.
Being unstaffed, it is essential for us to ensure our customer service team are able to seamlessly guide our customers through the process.
If you need us again, we are here to support you.
Thank you for your five-star review.
We wish you well for the future.
All the best,
UK Storage Company
Easy to deal with and friendly
Easy to deal with and friendly, helpful staff
6 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Anthony,
Thank you for your five-star review.
If you require anything further, please do not hesitate to contact our customer support team.
Thank you for storing with us.
All the best,
UK Storage Company
Above and beyond
Made enquiries on a unit - I had the initial interaction with a lady named Jo at the Fareham branch. She was fantastically supportive and I feel went above and beyond in her manner. I have subsequently called again, spoke to a different lady, equally as lovely and helpful but I forget her name (sorry).
Yes, I booked a unit!
6 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Genevieve,
Thank you for your five-star review.
We will ensure Jo and the customer service team are recognised for their support.
We are delighted the process was smooth and you were able to book a unit.
If you have any further questions, please do not hesitate to contact us.
All the best,
UK Storage Company
Call handler- Sammy.
Call handler- Sammy.
Called up to sort out a storage unit and she was really helpful and polite. Couldn’t ask for more.
Thanks
4 janvier 2026
Avis spontané
Réponse de UK Storage Company
Dear Sam,
Thank you for your five-star review. We are delighted that Sammy was really helpful throughout the self storage process.
If we can help further, please contact our customer support team.
All the best,
UK Storage Company
Convenient, straightforward and consistently good service
Access times and location suited us. Response times to any calls to Central
Office were short. Service provided was always courteous and efficient. Access to the app to manage our let was convenient and useful. All in all we’d highly recommend UK Storage Company.
14 novembre 2025
Avis spontané
Réponse de UK Storage Company
Dear Fiona,
Thank you for your five-star review. We really appreciate your feedback, if we can help further please do not hesitate to contact our customer support team.
Kindest regards,
UK Storage Company
But its rather expensive after 12 weeks…
But its rather expensive after 12 weeks and almost double so doesn’t entice you to
Carry on for long as other local storage is a lot less
1 décembre 2025
Avis spontané
Réponse de UK Storage Company
Dear customer,
Thank you for your five star review.
We monitor the street rate closely to ensure our prices are fair and remain in line with other storage companies.
If we can help further please contact our customer support team.
Kindest regards,
UK Storage Compant
I had to arrange very urgent storage…
I had to arrange very urgent storage within an hour or so, having landed in Thailand and my storage situation changed. Choosing the right option was easy, booking was quick and the storage process for my family to help me was easy.
18 novembre 2025
Réponse de UK Storage Company
Dear Hannah,
We are delighted that our storage solution has suited your requirements, and the process for your family to help you was easy.
Thank you for your review.
Merry Christmas.
Kind regards,
UK Storage Company
Liam your adviser really made it easy…
Liam your adviser really made it easy for me and went out of his way to help me thank you
18 décembre 2025
Avis spontané
Réponse de UK Storage Company
Thank you kindly for your five star review. We will ensure we pass on your compliment to Liam, we are delighted he made your experience easy.
Kind regards,
UK Storage Company
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