UK Teeth Whitening Avis 

2 424
•
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Don't send your item - received a refund from my credit card after I shared the email exchanges.

Noté 3 sur 5 étoiles

Philips zoom teeth whitening day product is great, delivery times fair price good, my problem is the product has less than 3 months until expiration! When I’ve purchased from other companies it’s at l... Voir plus

Noté 1 sur 5 étoiles

My order never arrived and customer service has been between non existent and not helpful at all. It is some Chinese company I think, I wish I had read the reviews before ordering!!! My parcel got de... Voir plus

Noté 1 sur 5 étoiles

DPD refused delivery. Complained to UK Teeth Whitening cust services. No apology from Katie at all for their couriers actions. I replied via email requesting drop off at a location instead and highlig... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cabinet dentaire

Informations provenant de diverses sources externes

Due to the amount of fake reviews from organic visitors (most likely competitors) we have decided to cease using TrustPilot. We have moved to YOTPO for our independent reviews. You can view our most current reviews on our website https://www.ukteethwhitening.com


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,5

Tous les avis

(2 424)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My recent order went to the wrong…

My recent order went to the wrong address and when i emailed uk teeth whitening and explained they replied back immediately and said they would send me a replacement order.Within a few days my order was here.Unbelievable im over the moon .A great reliable company with fantastic products what more could you ask for.Thankyou uk teeth whitening.

9 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great price & fast delivery

Only ordered yesterday and already have my teeth whitening kit. Usually I pay more for the same product from my dentist but if I can get next day delivery for a better price then I will! Tracking provided through Amazon all day so you know what’s happening. Would recommend :)

10 décembre 2022
Avis spontané
Noté 4 sur 5 étoiles

Great service

Great service. Had an issue with my order (got my postcode wrong) and it didn’t get delivered- a replacement was ordered straight away and I received it the next day. I noticed the error in my postcode straight away and contacted them but unfortunately it was too late- would be better if you were able to submit changes to your order within 5mins of ordering maybe to avoid this problem? Either that or maybe a number to ring so any issues can be resolved quickly

8 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

A+ customer service

I inputted the wrong postcode which was my previous address that I recently moved out of and my package was delivered to the wrong place by mistake, instead of being sent back. Luckily Katy got back to me very quickly on this and rightfully made a thorough enquiry into the situation. After finding out what the problem was, she soon sent me a new set of whitening strips which arrived in only 2 days. Very helpful customer service - thank you!

30 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

Had no problem with delivery of customer service. Placed my order, got a tracking number and item arrived next day. Strips are really easy to use, apply to my teeth for 30 minutes, used 8 treatments and can already see a difference removing 15 years of smoking and red wine stains.

31 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

fast and effective resolution

Dealing with Katy. a fast solution where a delivery was down to DPD who deliver most days to my address on this particularly run the driver decided not to be able to find me, probably a new driver and the customer service agent suggested a new address and sent out my order same day and I received it the next day with no quibble

1 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Trustworthy Service

I ordered Poladay teeth whitening gel that got initially misplaced by Amazon shipping service. On contacting UK Teeth whitening Customer service I was provided a new set of teeth whitening gel. Lisa from customer service was very helpful and reassuring. I would definitely buy from UK Teeth whitening in the future.

30 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

Customer service assistant was helpful and completed what I had asked straight away

27 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Issues resolved very quickly

for some reason the courier could not deliver my parcel, turns out I had given the wrong postcode and my item was returned, Sara promptly replied to my email and dispatched my parcel again FREE of charge!!!! My kit arrived the next day and I am please with the results already.

10 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great white smile

Works well I did a couple of months treatments now I just use one every now and then to top up :) which always work straight away! My teeth look naturally white. Also didn't suffer with sensitivity too much either.

28 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Fast customer service really friendly…

Fast customer service really friendly speedy response to my email..shipping was prompt the whole experience was straight forward and my strips will be excellent as always hence why I always purchace here

21 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Poor Customer Service

DPD refused delivery. Complained to UK Teeth Whitening cust services. No apology from Katie at all for their couriers actions. I replied via email requesting drop off at a location instead and highlighting their lack of apology. No apology on reply, just an address in Hong Kong to complain to. My advice? Go to Snow teeth whitening instead. They care about service. UK Teeth Whitening (a Chinese company) do not.

26 novembre 2022
Avis spontané
Logo de UK Teeth Whitening

Réponse de UK Teeth Whitening

Dear Ellis,

UK Teeth Whitening did everything within our power to assist you. DPD turned up at your house and you refused delivery. The item was then left at the depot and we listed all options available.

Can you please explain what part of UK Teeth Whitening's service you would like an apology for? As far as I can see we shipped the item out within the requested time and had the item out for delivery on time also but you refused the delivery.

If you can please explain what else UK Teeth Whitening can do other than ship your item out in time and have the courier at your front door trying to deliver the item and then offer you all the alternatives available? Its such a shame that you have brought racism into you being unable to accept your delivery at your front door.

Noté 5 sur 5 étoiles

Amazing products

The website is easy to use, products are all amazing and work affectively with quick delivery.
Customer service is easy to get hold of and quick to respond to any queries you have.

7 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Happy Customer

Have used this company a couple of times now and had no issues whatsoever.

1 novembre 2022
Avis spontané

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