Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Voir plus

Noté 5 sur 5 étoiles

Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good service. Usually friendly. Sometimes leaves streaks but think this is due to the style of washing where cloths are not used. Otherwise it’s a great service!

Noté 5 sur 5 étoiles

We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de nettoyage de vitres

Informations provenant de diverses sources externes

We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good service

Good service. Usually friendly. Sometimes leaves streaks but think this is due to the style of washing where cloths are not used. Otherwise it’s a great service!

19 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

This is a very scammy company

This is a very scammy company. Once they have you signed up, you will find it very difficult to cancel. I emailed them to cancel (because there's no online account) and they refused, not once but twice.
The first time they demanded to know why I wanted to cancel, as if it's any of their business. When I confirmed that I was cancelling, you would think that would be enough?

But no, they sent a second email, this time insisting that they couldn't do it without filling out their online form (well hidden until now). This email went to spam filter, so I didn't see it for three weeks.

Then, they started calling and threatening legal action for non-payment. It's not clear that any windows had been washed since then, but they still wanted payment.

It's a lock-in scam. Do not use this company.

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Broke in Unsolited and clean windows and send an Invoice

Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours garden, Jumped over the fence into my garden and unlocked my rear gate and had the cheek to post an Invoice throug my door for £25. this is absolutely not on and i HAVE contacted 101 about this and Ihave submitted a crime report for tresspass. i have cameras all over my house so can show them the videos.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Inept unprofessional services

This is a cowboy outfit, never answer the phone hence a face less company. Operatives who submit an invoice stating the clean was completed = corrupt! Had on numerous occasions reported their actions, I have witnessed and recorded their inept service!! Give them a ZERO!!! For everything they claim to provide!!!The absolute arrogance and stupidity of the customer service Charging me for services which did not occur . Totally inept unprofessional services applied,give this lot a wide berth!!!

9 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Good service and good price the window…

Good service and good price the window cleaner turns up when they say they will and goes a great job.

27 avril 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Noté 4 sur 5 étoiles

Good service

Good service, time of next clean not advised so a bit unpredictable

9 avril 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Noté 5 sur 5 étoiles

Excellent

Excellent, friendly & reliable service

2 avril 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Noté 5 sur 5 étoiles

Regular monthly cleaning of windows

Regular monthly cleaning of windows, frames and doors helps keep my house looking good on the outside.

10 avril 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Noté 5 sur 5 étoiles

They do the job

There's never any problems with this company. They do the job and don't disturb you unless you want them to. Excellent service.

10 février 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Noté 1 sur 5 étoiles

Avoid!

Similar story to below reviews, were a good company but now terrible, poor quality cleaning and chasing for money that is not owed. I pause my cleans over winter and a clean was done after I paused, contacted uk window clean and was assured that the charge for this clean would be removed from my account. Now trying to cancel as recent cleans have been rubbish, leaving windows looking worse than before the 'clean' and they are claiming to still be owed the money from last year. Contact number doesn't work and emails get you nowhere, the replies have no relevance at all to what you are asking they're just cut and paste jobs. Haven't yet had the legal threats the below reviewers have had but suspect that'll be the next thing. Avoid - not worth the hassle.

7 avril 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

Hopefully we can resolve this, in the meantime we sincerely apologise for the frustration.

Noté 1 sur 5 étoiles

They used to be really good. Now shambolic.

They used to be really good. Reliable and professional. However the latest attmpt was shambolic. 6 times failed to show when being told they would. Anyway the last time, end of February guy turns up. Terrible work. Literally wet the windows in super quick time and gone. Said we would be cancelling.
Bank transfer payment went through 3rd March.

Today got an email saying the following:

"We have still not received payment after several reminders. This leaves us with no choice but to pass this to a third party specialist debt collection agent. The next step being Court action.

Extra charges may apply if this matter is escalated and your credit file may be affected"

Whole load of waffle after that.

I replied to them saying it was paid 3rd March and I expect an apology asap.

Shame they are so unprofessional now as they used to be good.

I have made sure they know by email that I never want to see them at my home again.

17 mars 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

We sincerely apologise for the frustration.

Noté 5 sur 5 étoiles

Excellent cleaning and regular…

Excellent cleaning and regular attendance without needing to be present, also dealing with a difficult side gate, highly recommended!

2 mars 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Noté 1 sur 5 étoiles

Warning

Warning: I received months of threatening texts demanding payment but giving no amount or reason. All texts included a short url link to UK Window Clean. The messages came from multiple unregistered mobile numbers. The types of legal threats didn’t match real UK legal procedures. After a break, I got a new message today with a short url link to ‘UK Window Clean’. claiming to miss my business and requesting I click a link in the message. I cancelled them after poor service, and only then did the threats start. My bill was fully paid and I have the bank statements to prove it.

17 février 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

We sincerely apologise if a payment reconciliation has been mistaken.

Noté 4 sur 5 étoiles

The cleaning is good

The cleaning is good, but on a couple of occasions the cleaners haven’t turned up for days and I’ve had to keep chasing.

22 janvier 2026
Avis spontané
Logo de Ukwindowclean

Réponse de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Noté 5 sur 5 étoiles

Our cleaner was great

Our cleaner was great - always went over and above

21 janvier 2026
Logo de Ukwindowclean

Réponse de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

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