Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Voir plus
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Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Voir plus
L'entreprise a répondu
Good service. Usually friendly. Sometimes leaves streaks but think this is due to the style of washing where cloths are not used. Otherwise it’s a great service!
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Coordonnées de contact
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Royaume-Uni
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Happy with the service and matched the…
Very happy with the service and when price increased they matched the pricing to suit local competitors
Good service
Good service. Usually friendly. Sometimes leaves streaks but think this is due to the style of washing where cloths are not used. Otherwise it’s a great service!
Generally good
Generally good, a little rushed and kit not great on higher velux windows
This is a very scammy company
This is a very scammy company. Once they have you signed up, you will find it very difficult to cancel. I emailed them to cancel (because there's no online account) and they refused, not once but twice.
The first time they demanded to know why I wanted to cancel, as if it's any of their business. When I confirmed that I was cancelling, you would think that would be enough?
But no, they sent a second email, this time insisting that they couldn't do it without filling out their online form (well hidden until now). This email went to spam filter, so I didn't see it for three weeks.
Then, they started calling and threatening legal action for non-payment. It's not clear that any windows had been washed since then, but they still wanted payment.
It's a lock-in scam. Do not use this company.
Broke in Unsolited and clean windows and send an Invoice
Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours garden, Jumped over the fence into my garden and unlocked my rear gate and had the cheek to post an Invoice throug my door for £25. this is absolutely not on and i HAVE contacted 101 about this and Ihave submitted a crime report for tresspass. i have cameras all over my house so can show them the videos.
Very professional
Very professional. Gleaming windows. my property has more than average as we are listed heritage building. excellent service.
Sparkling Clean Windows
Ive used this Company for a few years now. They come out to your convenience. The operator did a thorough clean. I would recommend them.
Inept unprofessional services
This is a cowboy outfit, never answer the phone hence a face less company. Operatives who submit an invoice stating the clean was completed = corrupt! Had on numerous occasions reported their actions, I have witnessed and recorded their inept service!! Give them a ZERO!!! For everything they claim to provide!!!The absolute arrogance and stupidity of the customer service Charging me for services which did not occur . Totally inept unprofessional services applied,give this lot a wide berth!!!
Good service and good price the window…
Good service and good price the window cleaner turns up when they say they will and goes a great job.

Réponse de Ukwindowclean
Good service
Good service, time of next clean not advised so a bit unpredictable

Réponse de Ukwindowclean
Regular monthly cleaning of windows
Regular monthly cleaning of windows, frames and doors helps keep my house looking good on the outside.

Réponse de Ukwindowclean
They do the job
There's never any problems with this company. They do the job and don't disturb you unless you want them to. Excellent service.

Réponse de Ukwindowclean
Avoid!
Similar story to below reviews, were a good company but now terrible, poor quality cleaning and chasing for money that is not owed. I pause my cleans over winter and a clean was done after I paused, contacted uk window clean and was assured that the charge for this clean would be removed from my account. Now trying to cancel as recent cleans have been rubbish, leaving windows looking worse than before the 'clean' and they are claiming to still be owed the money from last year. Contact number doesn't work and emails get you nowhere, the replies have no relevance at all to what you are asking they're just cut and paste jobs. Haven't yet had the legal threats the below reviewers have had but suspect that'll be the next thing. Avoid - not worth the hassle.

Réponse de Ukwindowclean
They used to be really good. Now shambolic.
They used to be really good. Reliable and professional. However the latest attmpt was shambolic. 6 times failed to show when being told they would. Anyway the last time, end of February guy turns up. Terrible work. Literally wet the windows in super quick time and gone. Said we would be cancelling.
Bank transfer payment went through 3rd March.
Today got an email saying the following:
"We have still not received payment after several reminders. This leaves us with no choice but to pass this to a third party specialist debt collection agent. The next step being Court action.
Extra charges may apply if this matter is escalated and your credit file may be affected"
Whole load of waffle after that.
I replied to them saying it was paid 3rd March and I expect an apology asap.
Shame they are so unprofessional now as they used to be good.
I have made sure they know by email that I never want to see them at my home again.

Réponse de Ukwindowclean
Excellent cleaning and regular…
Excellent cleaning and regular attendance without needing to be present, also dealing with a difficult side gate, highly recommended!

Réponse de Ukwindowclean
Warning
Warning: I received months of threatening texts demanding payment but giving no amount or reason. All texts included a short url link to UK Window Clean. The messages came from multiple unregistered mobile numbers. The types of legal threats didn’t match real UK legal procedures. After a break, I got a new message today with a short url link to ‘UK Window Clean’. claiming to miss my business and requesting I click a link in the message. I cancelled them after poor service, and only then did the threats start. My bill was fully paid and I have the bank statements to prove it.

Réponse de Ukwindowclean
The cleaning is good
The cleaning is good, but on a couple of occasions the cleaners haven’t turned up for days and I’ve had to keep chasing.

Réponse de Ukwindowclean

Réponse de Ukwindowclean
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