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Lisez les avis des autres

Noté 5 sur 5 étoiles

Awesome! I've been looking forward to fixing my cracked windscreen for months to no avail. I Contacted them about 4days ago and got a fair quote, it was fixed today. The information provided prior to... Voir plus

Noté 5 sur 5 étoiles

I woke up to find a broken rear window. I found their website easy to navigate, and after entering my car details, it displayed a competitive replacement price (with no hidden fees). They offered nex... Voir plus

Noté 3 sur 5 étoiles

This isn't really a review its more of a cry for help! Hopefully UKWindscreens will see this and set the record straight. I am an Independent windscreen fitter Trading as Crystal Clear Windscreens a... Voir plus

À propos de l'entreprise

  1. Service de réparation de pare-brise

Écrit par l'entreprise

UK Windscreens provide professional windscreen replacement services to consumers across the UK. Our network of autoglazing technicians are fully qualified, insured and highly experienced in the replacement of vehicle glass. You can request a quote via our website today.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(84)

41 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Awesome job

Awesome! I've been looking forward to fixing my cracked windscreen for months to no avail. I Contacted them about 4days ago and got a fair quote, it was fixed today. The information provided prior to fixing the job was satisfactory and detailed. It also comes with warranty..great job! Would highly recommend 👌

20 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Resealing leaking windscreen

From booking online, an easy user friendly experience, to the technician arriving on time to carry out the work, a professional was job done. Everything was explained to me about the work in a friendly way and carried out efficiently. Would recommend.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

5 star found this company

5 star found this company on line . There cheaper than any other company. My ford transit front window was broken i had it replaced 2 weeks ago and 2 days later it was broken. So book in with these guys as autoglass wanted double the amount. This company was half that and cheapest going. So it got fix today, nice friendly staff found the problem what cause it. Deffo recommend to anyone. Thanks

29 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

the initial quoted correct windscreen …

the initial quoted correct windscreen was £361 using the registration number of the vehicle on the companys webpage , this was almost doubled after 2 days to £608.82 by email it seems the webpage is designed to draw you in and waste your time !!

19 mai 2026
Avis spontané
Logo de UK Windscreens

Réponse de UK Windscreens

Good morning,

Thank you for your review.

When a VRM is entered on our website, this does not perform an automatic lookup. We use our feature questions to help identify the correct glass for a vehicle. The VRM is used for us to perform a glass lookup when a booking is made.

If a feature question is answered incorrectly, this can result in the wrong glass option being shown.

Unfortunately, we can't seem to find any reference to a booking under your name, nor for the amount you have referenced. We have sent a request for further information, so we can locate your booking and identify what happened. Please respond to this.

Thank you,
UKWindscreens Limited

Noté 3 sur 5 étoiles

Can UKWindscreens Help?

This isn't really a review its more of a cry for help! Hopefully UKWindscreens will see this and set the record straight. I am an Independent windscreen fitter Trading as Crystal Clear Windscreens and signed up as a Technician with UKWindscreens a few weeks ago and have registered all my business details and have a dashboard etc. since this i have had zero info from UKWindscreens about T&C's or how this all works, i even have the UKWindscreens Approved Member banner on my website.
I have called and left voicemails, sent messages on WhatsApp & Email all without response.
Could someone from UKWindacreens get in touch Please?

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Well Done

Communication perfect, punctuality perfect, technicians professional and skilled. End product perfect.
The job was not a run of the mill replacement, however the competency of the technicians won the day. A Lotus Elise is a difficult car to work on.

16 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

New windscreen scratched

Fitter was polite, was done in the rain. Next day noticed scratch when getting in car. They tried to repair but didn't get rid of scratch right in the eye line of driving seat. Company are now ignoring emails, considering legal action

6 février 2026
Avis spontané
Logo de UK Windscreens

Réponse de UK Windscreens

Hello,

Thank you for your review.

You mention we are ignoring emails, but that is not the case. We replied to your email on Wednesday March 11th, offering a refund of almost 25% of the total cost. We have not received any response from yourself since then.

Leaving false reviews can cause serious harm to businesses, we urge you to either remove this review or at least edit it and remove the false accusations.

Thank you

Noté 5 sur 5 étoiles

No hassle really nice fitter

No hassle really nice fitter. He just got on with the job. Wouldn't know he had been in the car. It's just a shame insurance companies can't use you. Auto glass were quoting almost 3 times the price.

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

This company is just a joke.rude

This company is just a joke.rude. apinianted.disrespectfull.unorganised.and disfunktional.cancelled my appointment 4 times took my money without doing the job.and called me uncompastionate.stay well clear

30 janvier 2026
Avis spontané
Logo de UK Windscreens

Réponse de UK Windscreens

Hello Mr Potter,

Thank you for taking the time to leave us a review. We would just like to clear up a few facts, so other users of TrustPilot can gain a clearer understanding of the issue at hand.

Firstly, no appointments were cancelled. We rescheduled your appointment twice, due to adverse weather. As we informed you, we are unable to carry out windscreen replacements in wet weather, as this risks the adhesive not curing properly. This is clearly stated in our terms, and all email communications at the time of booking. The final time we rescheduled was because our Bristol technician was involved in a serious road collision. We also explained this to you, which we were met with hostility and an obnoxious attitude towards our technician, who had to be admitted to hospital.

With regard to the payment being taken. We explained to you that bookings further than 5 days ahead of the time of booking have their payment taken at the 5 day mark; this is due to a time constraint on pending card payments. Due to the need to reschedule, this meant your appointment was more than 5 days from the time of booking.

We offered you a free cancellation, to which you accepted. We immediately made the refund, within seconds of receiving your confirmation. We didn’t withhold the money, nor refuse to refund it.

The emails we received from you were of a vulgar nature, full of obscenities and insults to both us and the technician.

We wish you all the best with your windscreen replacement elsewhere.

Kind regards,
UK Windscreens Ltd

Noté 5 sur 5 étoiles

Good service at a decent price

Booked a chip repair, the repair was done really quickly even though it was in a difficult spot right on the edge of the windscreen. The engineer gave me good warning of when he would arrive. Good price too!

25 janvier 2026
Noté 5 sur 5 étoiles

Great Service

great price, fitting date was fast, kept informed and engineer called before visit all done in several hours

22 janvier 2026
Logo de UK Windscreens

Réponse de UK Windscreens

Hello Paul,

Thank you for taking the time to leave us a review.

We're pleased to hear you had a great experience using our services. Communication is a big deal for us, we like to keep customers updated every step of the way.

We're glad we were able to get you back on the road in a timely manner.

All the best!

Noté 5 sur 5 étoiles

The lady was lovely and friendly…

The lady was lovely and friendly explained exactly what she was doing and had done

20 janvier 2026
Logo de UK Windscreens

Réponse de UK Windscreens

Hello Julie,

Thank you for taking the time to leave us a review. We're pleased to hear everything went as planned and the process was explained to you in detail. Communication is key for us!

All the best!

Noté 5 sur 5 étoiles

Amazing service

Amazing customer service, and engineer. Can't fault the service.

8 janvier 2026
Avis spontané
Logo de UK Windscreens

Réponse de UK Windscreens

Hello Vicky,

Thank you for taking the time to leave us a review. Reviews are a big deal for us, no matter the rating. They allow other users to see the experience we provide.

We're pleased to hear everything went smoothly and you're now back on the road.

All the best!

Noté 5 sur 5 étoiles

Easy, cost-efficient process

Easy booking process, efficient and reliable tradespeople, and a much better price than we were quoted elsewhere.

14 janvier 2026
Avis spontané
Logo de UK Windscreens

Réponse de UK Windscreens

Thank you, Holly, for taking the time to leave us a review. We strive to provide the best customer service we can, at an affordable price. We're pleased to hear you had no issues with placing the booking and we'll be sure to pass on your positive feedback to the technician who attended.

Best wishes,
Mike
UK Windscreens Ltd

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