I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... Voir plus
L'entreprise a répondu
21 Fairground Way, Riverside Business Park, NN3 9HU Northampton, GB
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I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... Voir plus
L'entreprise a répondu
Lewis was amazing helping me make a decision on the right kitchen unit and camping stove for our weekend trips in the campervan. He made units up to check dimensions and answered numerous questions re... Voir plus
L'entreprise a répondu
I went over to this store this morning for a good pair of walking boots. I was surprised and disappointed to find that the lovely shop I had visited 2 weeks was now an Outlet store. Although the staf... Voir plus
L'entreprise a répondu
Saw a offer on line went into the store could not see it asked asked young assistant she said the offer was still on asked which one of the chairs I wanted then took them to the tills very helpful.
L'entreprise a répondu
Écrit par l'entreprise
21 Fairground Way, Riverside Business Park, NN3 9HU, Northampton, Royaume-Uni
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I was trying to find a light waterproof jacket. Leuhip was extremely helpful and looked up my chosen jacket on the internt to ensure it was fully waterproof and found a better price for me. I purchased the jacket from the store. Very happy
Really good service re walking shoes from Aidan,
Very informed about the hard wearing types of soles in certain makes and also which makes came up slightly wider.
Visited the store today 26/01/25. The lovely warm skiing coat I had bought from here 10 years ago had finally given up! All the staff were extremely helpful, unlocking the security locks so I could try on numerous designs and makes. Barry was polite and chatty as always and Kim on the till was a delight. Did I buy a coat..no, my husband and I bought walking socks, base layers a warm coat and a shell jacket!! Thank you to all the staff for helping us to spend our money😂.
Came in to buy some walking boots - Dan was extremely helpful and knowledgeable. Great service 👍
Thanks Dan !
Went to buy new walking boots today - great service lots of knowledge across all of the brands - genuinely helpful, professional and friendly and really pleased with the service would recommend
Great service from Dan when my husband was trying new walking shoes. Nothing was too much trouble and they were friendly, chatty and gave good suggestions and advice. Thanks Dan!
I had questions about a torch that I was unable to find out from the packaging and signal in the shop was too poor to look it up online.
Libby helped me find that information about the torches and recommended one based off my needs.
Great work Libbie, going the extra mile for customers :)
Always really friendly and helpful, visit here often and always get good service
Leah was extremely helpful and knowledgeable and helped us with our purchase of 2 parties of hiking boots. Great customer service 👍🏻
DAN gave us truly outstanding service today when we went to kit our daughter out for her Bronze DofE expedition. Armed with little more than a list and clueless in every other way, we really benefited from their expertise as they guided us through what was needed, what definitely wasn’t and where we could make the most cost effective choices for our requirements. The range of equipment was amazing and we got everything we needed, with a happy daughter, and just a great experience all round. Thank you Dan!
We went to Go Sports yesterday looking for a pair of Merrill walking shoes
Picked a pair at£125 went to the check out an I was told if I am not a member at a cost if £5 I would have to pay the full amount of £139
I was disappointed with this misrepresentation of there goods , will never go there again
Decided to go to Blacks had a very helpful young lady named Dan , I told here what I wanted the exact same pair of Merrill shoes which were £90 without having to join, she bought them to me an they were ok and took me to the check out
Basically what a great experience from the staff at Blacks in Northampton
Went to look for walking boots. Dan was so helpful, nothing was too much trouble. Ensured we were happy with our purchase. Customer service was excellent. Would definitely recommend this store.
Popped in for a pair of walking
Absolutely brilliant service Leah P couldn’t have been more helpful. I wasn’t the easiest customer either with specific needs so I was so pleased to get the help and advice given by Leah. Nothing was too much trouble to help me get the right product. Never been to this shop before but will definitely be coming back and recommending.
Thank you so much x
Went in with my kit list for my expedition, Kim was very insightful, informative and friendly - felt confident with my purchases with Kim’s guidance, appreciate your help Thankyou :)
Ryan was knowledgeable and helpful choose the right footwear that met our needs, top customer service been a returning customer.
Kaliah was extremely helpful and quick at serving us today, came in purchase walking boots. Very pleased with our purchase.
Great service from Ultimate Outdoors Served by Callum to help find a new hiking boot and selected a few pairs to look at and try on, he was very helpful. Look forward to using my new Brasher boots.
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