Ultras Soccer Wear Avis 

I am very disappointed with my Ultras.com purchase. I have been waiting for a long time and still have not received my order or any meaningful response from customer support.

According to the tracking information, my package was marked as "Held at Post Office, At Customer Request" and "Available for Pickup" in Fort Mill, South Carolina, USA. I never requested this, and I do not even live in the United States—I live in Europe, and my shipping address was entered correctly when I placed the order.

I still have no explanation as to why my package ended up in the USA instead of being delivered to Switzerland. The lack of communication and the excessive waiting time have made this a very frustrating experience. Unfortunately, I cannot recommend this seller based on my experience. I recommend buying only with PayPal, because of the buyer protection.

Matt Lengkeek is a scammer. Stay away from any of his “businesses”

I ordered a T-shirt. They sent me the wrong one and then refused to even answer my message asking them to replace it with the correct shirt.

Don’t buy from them.

I bought a pair of swim shorts and after wearing once and washing once, the leg hem came apart. The guarantee on the site is 15 days, and not after washed/worn. Very poor quality product. I wouldn't buy from here again.

I would give it no stars if I could. WORST company ever and horrible customer service and people working there. NEVER buy anything from them and go anywhere else. Hope this company goes under soon!

Ultra's sent an order I made to an old address. When I noticed them and asked if they would re-send or refund my money, they confirmed the mistake and I never heard from them again. I sent multiple emails asking for a refund or replacement. After acknowledging the error, I never heard from them again. They kept my money, and I got nothing!!

I ordered a some shorts on the 17 th of July and still have seen no updates on my item. it is July 24th. My item still shows shipping label created.
I have reached to the company twice now with an email. No response back yet.
I also messaged the owner via text with number provided online.
Responded back once saying he would get with his sales team and let me know.
Been 2 days and had not heard back from him. I messaged him this morning to cancel my item and have not heard back.
I am disappointed how I have ben treated here.

Running singlets. We ordered our program new running singlets. We were very pleased and plan to order more. Torrance High Coach

I have made several purchases from Ultra with good service until I bought one of their swimsuits. The sizes run small and I reached out to customer service thinking we could get this resolved until I got a phone call from Matt. From the very beginning, I could tell Matt was not here to resolve the issue. He was very arrogant and borderline insulting. His resolution was “we do not want your business”! With the economy the way it is, I would think any business would want as many customers as they can get. Take my advise, the product is good, but the customer service is lacking integrity.

I have ordered more than four times from Ultra's. They are a great place to on-line shop. They have many selections for me as I am a big t-shirt guy. These tri-blend athletic shirts are the best I have worn....ever. The soccer shirt graphics are a favorite of mine. I have even donated all my other shirts and am only wearing Ultra's. I think the price is reasonable and I always get some kind of discount from them and I keep re-ordering.

The ABSOLUTE worst company i’ve dealt n with online! They never sent my shirt- 4 weeks of excuses and lies then radio silence
the the owner threatened me if I pursued a claim against them!

I would not do any business again with @ultrassportswear - I ordered 3 tees and they never arrived, when they sent me the tracking number showing it was delivered (via USPS not insured) -I politely told them it wasn't. The USPS are not immune to delivering items to the wrong address or simply losing a package and claiming "it was delivered"... But Matt (assuming) via email instead told me my apt building was "sketchy" as was Brooklyn NY....🤔 I told him my building has cameras (which I checked) and 2 locked doors between the mailroom and the outside, plus I was home the entire week the USPS tracking says it was delivered. Only response was that he would give me 50% store credit and that he's not going to "keep losing packages sending to me", even though it was the one and only thing I've ever purchased from Ultras. Buyer beware...

I Dealt with Matt Lengkeek today and Trust Pilot was Right! I have given him $$$$ in Business over the Past 3 Years. I received a Defective TShirt out of an Order Purchased recently I wore once, maybe Twice the Tag fell out, which caused a Hole in the Collar of the T! All I asked for was a Replacement on the One out of 5 Ts Purchased in Same Order! he offered me Discount on my Next Purchase but would Not Except Accountability for a Terrible Product! So Much for Customer Loyalty! Do Not Buy from this Company because if you have an Issue it will Not be Resolved!!!!

Items look nothing like the photo. Material is cheap, and the price is high—almost $100 for a T-shirt and shorts, ordinarily worth $30.

Returns are at your expense, and they reserve the right to keep them if they deem them damaged. Too risky to return, so I accepted a $100 loss. Never again

Deceptive website, item not as pictured. My sweatshirt looks NOTHING like the picture at all. Not a vintage look, just ugly lettering on a cheap sweatshirt. Disappointing.

Morally Corrupt Business!!! Spend your money elsewhere. Pictures online depict t-shirts of high quality ($28 retail price) but shirts received I wouldn’t give $10 for. Total bait and switch. Emailed them to get refunded and failed to respond. Required me to go thru PayPal to get refunded.

Great soccer tees. Made the World Cup that much more fun. Keep up the great work.

Garbage quality clothing and the worst customer service. I highly recommend looking elsewhere to spend your money. The shirts are soft and fit well but only until the first wash. Then the stitching comes apart and they do not respond to e-mails. Please shop somewhere else.

They sent me the wrong shirt and I've been emailing with them for several weeks to get it replaced. Communication is delayed and, when they do communicate, it is poor. My shirt was never replaced and I received no refund.

High quality shirts that fit and feel awesome.