UME Travel Avis 

Me and my mom spent 3 full days in Bangkok. I would 100% recommend this tour company, as well as our guide (Tenny) and our driver (Mr. Audy). Tenny went above and beyond to give us the best experience! She and Mr. Audy were always on time, and Audy always offered cold water and towels. Tenny was also extremely knowledgeable about Thai history and had an answer for every question we asked. Tenny made sure to customize the experience to what we wanted. I never felt rushed, which made the experience that much better! If you want to laugh, relax, learn about Thai history, and get recommendations for the best local snacks/shopping, Tenny is the perfect guide. When we flew to our next destination, Tenny also came with us to the airport and made sure we were able to check in smoothly. 10/10 experience, exceeded expectations!

I had a great experience on my UME trip planned by Dan Li. A brilliant trip with all my bucket list items planned in. Thank you Dan, you did a great job and I truly appreciate it.

We had an amazing time in Bangkok thanks to Neem (I’m not sure how to spell her name). She went above and beyond to make us feel welcome and to get the real experience. We had so much fun trying delicious exotic fruits and many other foods unique to Thailand. She was always thinking ahead and things went smoothly. I really appreciated all the photos she took.She had great suggestions on things to see during our free time. She was so helpful! We will use UME Travel again.

My husband and I have just returned from an incredible two-week vacation in Thailand and Vietnam. This was a trip we had dreamed about for many years but had postponed for one reason or another—until now. When we finally decided to go, we carefully researched many tour companies, knowing we wanted a private, fully customized tour designed exactly around our interests and preferred itinerary.

From the moment we contacted UME Travel, we knew we had found the right company. We worked closely with Dan Li for several months to plan our dream trip, and he was truly exceptional. Dan patiently answered all our questions, understood exactly what we were looking for, and offered thoughtful suggestions that enhanced our plans. As we changed our minds (more than once!) and adjusted our itinerary, Dan never wavered—he revised every detail seamlessly and remained supportive, responsive, and always available. Communication was excellent throughout the entire planning process.

Dan arranged all our airport transfers, daily transportation, detailed itineraries, and provided us with outstanding local guides and reliable drivers in every city. We truly felt like royalty for the entire two weeks.

In Bangkok, our guide Mayuree was absolutely fabulous. From the moment we met her, we felt completely at ease and well cared for. She was patient, incredibly knowledgeable, and clearly passionate about giving us a once-in-a-lifetime experience. Mayuree arrived at our hotel promptly each morning and spent every day ensuring that our experiences exceeded expectations. She was kind, considerate, and a joy to be with—we felt so fortunate to have her throughout our stay.

Next, we flew to Chiang Mai, where we were greeted by our wonderful guide Puma. Puma was the sweetest—adorable, fun, and full of energy. We had an absolute blast with her visiting the elephant sanctuary, meeting local tribes, and exploring bustling markets, where she purchased exotic local treats for us to taste. We learned so much not only about Thai history and culture, but also about Puma’s own life in Chiang Mai, which we found fascinating. Saying goodbye after three days was genuinely difficult—I still miss her!

Both Mayuree and Puma went above and beyond, always insisting on taking photos of us in the perfect spots and encouraging us to see just a bit more, even when we were tired. Their enthusiasm never faded.

In Vietnam, we were equally impressed with our guides Bin and Li, who taught us so much about the history and culture of their beautiful country.

We truly cannot say enough about every aspect of this trip and how flawlessly all the details came together. Thank you to UME Travel, Dan Li, and all of our incredible guides for making our bucket-list dreams come true. Who knows—perhaps we will meet again next year!

Our guide Maam was fantastic. She was knowledgable, friendly and very helpful. We enjoyed the two days we spent with her very much.

tight efficient schedule; yet you don't feel rushed; good discretionary choices with consideration to age, education level; friendly, authentic people act as tour guides; no pressure to do shopping

Tour guide Mui did an incredible job in Bangkok! She explained everything so well and was incredibly thorough!

Carrie Tang is very helpful with our Japen trip. We love the sevice she provided. Our vacation went smooth and a lot of fun at Japen. We will get their service again for our next trip. Recommended <3

Dear Amber from UME travel,
I wanted to take a moment to thank you for the wonderful experience we had. Everything was truly exceptional.
The guides were fantastic, friendly, polite, knowledgeable and always willing to help. The hotels you selected were a perfect fit for my family, and the sites we visited were absolutely beautiful. We also appreciated how punctual and professional everyone was throughout the the entire trip. The whole vacation went smoothly and without a single issue, and we had an amazing time from start to finish.
Thank you for putting together such a memorable experience for us.
With warm regards,
Steven

We had an amazing trip to Beijing and Seoul! Our guides were very friendly, knowledgeable, and flexible. I highly recommend UME travel!

Amber with UME was great able to make a customized tailored private tour for my family and I with young toddler and accommodated all of our request . She even put in a bonus tea ceremony which was lovely . In addition the trip was exactly as stated and I did have a family emergency arise where I needed to immediately fly back to the states , for a loss and she accmodate those requests in an emergency situation . Highly recommend and I myself will utilize UME again and hope to work with Amber again to help plan our next trip in the future .

Carrie from Ume helped us plan a wonderful trip for a family of 4. With all the questions and discussions in the planning stages to questions while traveling, Carrie was always prompt and clear. We had airport and train transfers, and private tours arranged in all these cities - Tokyo, Hakone, Kyoto, Osaka, Hiroshima and Miyajima with stops at Mt. Fuji and Nara along the way. Everything went smoothly.

We are a family of 4 with grown children. We all agreed the UME travel guides were kind, flexible and knowledgeable about each destination. The highlight of our 10 day trip in Japan was staying at an onsen and discovering the areas surrounding Mt Fuji.

Amber has been an incredible help with planning and organizing our trip of 5 with a toddler! We were able to see so many places in Japan and I'm so glad we went with a guide. Ms. Lynn and Ms. Young were phenomenal tour guides and our drivers were also excellent and accommodating. Will definitely plan future trips with UME. They made things stress-free and so simple and captured many of the activities we wanted to do and see in the limited time that we had. Everyone involved was super accommodating to our toddler which was a relief for our travel days.

My trip experience was amazing. Ivan ensured all my requests were met and I had no worries from private airport pick-up, booking inner country flights, and a vacation packed with memorable activities. I will certainly use UMETravel and hope to work with Ivan again

Our agent, Dan Li, provided an itinerary which was very well-planned and organized! We had such a good experience and enjoyed ourselves immensely. Our private tour guide, Watson, was very knowledgeable and personable, we learned so much from him; the communication of next steps for us as first time Japan visitors made a world of difference in this trip. We now want to come back and immerse ourselves with a new trip at another area of Japan and hopefully get to stay longer!

Our trip to Japan was a celebration of our 20th wedding anniversary and it lived up to all of our expectations. Thank you Amber for curating such a well rounded trip that allowed us to experience so many aspects of Japan and its culture. In ten days we visited Tokyo, Osaka, Kyoto, Mt. Fuji, Hakone and Nara. We visited temples and shrines and experienced a kimono and tea ceremony. We stayed at the Ooike Hotel in Fujikawaguchiko and had a breathtaking view of Mt. Fuji while soaking in the onsen. Our guides Karen and Bianco were both amazing and knowledgeable about Japan’s culture and history, they were great ambassadors for Japan and for their agency. This trip was tailored to our interests and we enjoyed every moment of an experience we will never forget.

UME travel is an excellent company doing business in Japan. Our planned itinerary was carefully organized. With the constant everyday scheduling, Steven Hu did an excellent job overseeing our trip to the last details of our trip. I would certainly recommend UME Travel, especially Steven Hu to our friends and contacts.

Carrie, our travel consultant from UME Travel is amazing. She helped us organized our Vietnam trip - November 21, 2025 to December 4, 2025.
Carrie, thank you so much for everything you did to ensure Jodi and I had an enjoyable vacation. We had a wonderful & amazing time in Vietnam. The tour guide made our trip easier, less stressful and made our trip unforgettable. We truly felt looked after.
Thank you again for organizing our amazing Vietnam trip. Looking forward for your help and guidance on our next vacation journey!
We’ll definitely refer you to our family, friends and colleagues.

Thank you again Carrie and the entire UME travel team for giving us such memorable and well curated travel experience. Every destination was thoughtfully planned and perfectly executed. Truly a five star service from start to finish.