Uncanny Collectibles Avis 

506
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kim is an absolute legend. Kim is so polite and really goes above and beyond for her customers. She really looked after my needs. The products are absolutely amazing. Would definitely recommend!!

Noté 5 sur 5 étoiles

These guys are incredible. Just recently picked up some Hasbro figures to polish off a collection I’ve been trying to complete for aaaages. Speedy delivery, great communication. I recommend followin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hey guys I hope ur enjoying the Christmas holidays! A well earned break 😄 I just wanted to send a thank you message for the order I received today (Tchaka, Hulkbuster & Taskmaster figures). I saw tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great selection of pop culture merch not normally available in Ireland at great prices. Delivery was really quick and products were packed well and arrived perfectly. Highly recommend this store for a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets
  2. aussi dans
  3. Boutique d'objets à collectionner
  4. Librairie de bandes dessinées

À propos de Uncanny Collectibles

Écrit par l'entreprise

About Us

Ireland's premier online action figure, comic book & collectibles store. Buy the figures you NEED & get them delivered to your door!


We make it easy to buy your favourite pieces from movies, TV, comics, video games & more.


Collecting is an expensive hobby so we offer payment plans to help spread the cost of building your collection too!


Free shipping is available on all orders of €50 or more within the Republic of Ireland & we happily ship internationally too!


We carefully package each order to ensure it gets to you in mint, collector condition, using our delivery partners with An Post & DHL.


Shop Our Most Popular Categories


Horror NECA Toys TV Show & Movies Masters Of The Universe Teenage Mutant Ninja Turtles McFarlane Toys Coming Soon Really Cool Expensive Stuff

Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

506 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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5,0

Tous les avis

(506)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A1 service

A1 service and product

15 février 2024
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Réponse de Uncanny Collectibles

Thank you so much! 😀

Noté 5 sur 5 étoiles

Uncanny collectables is an Excellent…

Uncanny collectables is an Excellent company with Excellent service.
Received my figure and the packing was perfect, well packed with care.
I love uncanny collectables and will shop here with ease and confidence in the future.
Thank you and hope my honest review helps you.
Regards.
Gary.

12 février 2024
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Réponse de Uncanny Collectibles

Gary! Thank you so, so much, this has made my month!

Noté 5 sur 5 étoiles

TOP CLASS

Just a great company to deal with

7 février 2024
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Réponse de Uncanny Collectibles

Thank you so much! 😀

Noté 5 sur 5 étoiles

Have been purchasing many figures from…

Have been purchasing many figures from Uncanny Collectibles.

Always reasonably priced and delivered with haste. Really good at keeping me informed of progress and release of pre-ordered material and tracking of goods dispatched.

Will keep ordering with them.

19 janvier 2024
Noté 5 sur 5 étoiles

Awesome as always.

Awesome as always.
(Whatever happened with the 1 star, total typo. Uncanny Collectibles is awesome to buy from. Which is why I have do on so many occasions.)

19 janvier 2024
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Réponse de Uncanny Collectibles

Hey Karl, thank you for your reviews - they are always helpful! You're a Legend!

Noté 3 sur 5 étoiles

. ....

I asked to hold an item that they had on store they said they would an didn't let me son down

17 janvier 2024
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Réponse de Uncanny Collectibles

Hi Agnes,

Thank you for your review and your feedback. I am sorry to hear that you and your son are unhappy with our service and our products.

However, I have to point out some of the things you said in your review are not true or fair and are contradicted by the WhatsApp messages between us and the person who contacted us, who we now know to be your son. We never had any contact with you by message or phone - only your son.

Your son called us 26th October 2023 enquiring about a Jean Claude Van Damme figure. We explained that this figure was a pre-order product and we would not have it in stock until January/February 2024.

He requested packaging information which we provided and then tried to negotiate the price with us the next day. We declined his offer as our prices are fixed.

During the days in between his first contact with us, the Van Damme figure pre sold out as we only had 1 available to pre order.

We never agreed to hold the item, as it is our store policy to not hold items without payment. This policy is on each of our pre-order products on our website. All pre-orders on our website are clearly marked as pre-order, available at a future date and have a Frequently Asked Questions guide to help explain Pre Orders and how they work.

A couple of days after our initial contact - 28th Ocotober 2023, your son asked to come to our Showroom to buy the Van Damme figure that he wanted. Our Showroom was booked out for the day he wanted to visit but we offered him an 11am appointment for the next day to view other items he may like. During these messages, we informed him that this figure was now pre-sold out and we were unable to order more from our Supplier.

He was still quite insistent on coming to collect the Van Damme figure that he was interested in and we had to reiterate our store policies on pre orders not being held without payment and also re-explain what a pre order product is and that the now pre sold out Van Damme figure even if it was still available would not be available in store until January/February 2024.

He did not avail of our offer to visit our Showroom the next day.
Our Showroom calendar is available to all customers on our website. We have never denied a customer a visit to our business.

Your son then asked about another pre-order product Freddy Mercury, which was also not available until 2024. We advised your son not to buy it from us, as he appeared to need these pre-order items urgently. Your son did not take our advice and bought it anyway, and confirmed that he was happy to wait for it.

The Freddy Mercury arrived in stock last week, weeks ahead of the estimated arrival date. We packed and shipped it as soon as it arrived and we sent email notifications to the email address on the order.

I appreciate you taking the time to write a review of our company and we are happy to take feedback on board when we can make the customer journey better. In this case, I do not believe the 3 star review reflects the service, products and advice we provided from the start to your son.

Noté 5 sur 5 étoiles

Awesome company, uncanny collectables.

I just received my first pre order from uncanny collectables and I am over the moon. Uncanny collectables kept me informed of everything and my prey predator action figure came very well packaged and they sent it the second the got it in stock.
Definitely be shopping here for figures in future. Just finished my diorama now and I am delighted.
Thank you uncanny collectables, your awesome.

19 janvier 2024
Avis spontané
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Réponse de Uncanny Collectibles

Well this is the most awesome way to end on a Friday! Thank you Gary! And please tag us in any photos you post of that diorama - it sounds unreal!!!

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful. Quick and well packaged delivery.

8 janvier 2024
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Réponse de Uncanny Collectibles

Thank you so much Ste!

Noté 5 sur 5 étoiles

Excellent

Excellent. Bulletproof packaging !

8 janvier 2024
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Réponse de Uncanny Collectibles

Legend, thank you Colm!

Noté 5 sur 5 étoiles

Fantastic service

The gift was thoroughly wrapped. Mint condition. Fantastic service and all delivered within 3 days and on Xmas week in Ireland.

19 décembre 2023
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Réponse de Uncanny Collectibles

Thank you so much Robert, for your order & this awesome review! Happy Christmas 🎄

Noté 5 sur 5 étoiles

Excellent package arrived when said…

Excellent package arrived when said highly recommend. I will be using again 😁

17 décembre 2023
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Réponse de Uncanny Collectibles

Thank you so much Tanya, for your order & this awesome review! Happy Christmas 🎄

Noté 5 sur 5 étoiles

Facebook videos are brilliant

Facebook videos are brilliant.

Great selection of stuff. Super quick delivery times.

Perfect everytime.

17 décembre 2023
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Réponse de Uncanny Collectibles

Thank you so much Marty, for your order & this awesome review! Happy Christmas 🎄

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