Understood Care Avis 267

I got started out with a rough start with you guys then I was finally matched with a great advocate. If I haven't checked in with her then she makes sure to check in with me to make sure I am okay and to remind me she is here for me.

Heidi is very professional, polite and caring. She follows through until the end and gets results. I loved working with her and appreciate her so much!

She gives me hope that she is working diligently on fing me housing. Puts my name out there like no other. Gives me hope that one day I could stand tall again. Keeps me informed on what is available. Gives me no doubt that she cares. Keep up the good work. I believe in her power to make me whole again.

Brianna was simply a God send. I feel she went far above & beyond her job description in a very touchy & critical situation. She helped resolve my problem & to say I'm very satisfied would still be an understatement. Thank you for EVERYTHING you did & for ALL the time & hard work you put in.

My Advocate, Monnae has been very mindful and helpful with my situation. When she sends me resources she checks with me to find out how it went. She continues to reach out to me with other resources. I am thankful to have her to help me as I am a Senior and no longer employed.

My medical advocate, Heidi Forkner has helped me so much as I am disabled. I don't know what I would do without or now. With what I've learned, life surveys gotten easy, but I couldn't do it without her.

I rate the company high due to my 1st advocate who was on top of things with me before she was replaced and this other advocate didn't seem to know what she was really doing and the most annoying part was the smoke alarm low battery going off in the background was just so loud and her insiuating that l was having issues when she was the one who was sending me the email without the form or the link attached and insisting she sent it, it was just an unprofessional way to deal with someone who you are supposed to be helping so hopefully the next advocate will be better than the previous one.

I don't have enough space to describe what a blessing UNDERSTOOD CARE has been for me. My advocate, Heidi quickly and respectfully developed a relationship with me that I was able to trust her with my life. She helped me through a dark and frightening situation. She gave me options from her huge directory of resources I didn't know were available to me. She believed in me at time when I couldn't believe in myself and with her constant encouragement and support I'm at a much happier, healthier place today. She was sent from above to be my personal angel.

I was very fortunate to have Talisha Williams as my advocate. She was extremely professional knowledgeable and kind. She went above and beyond so many times this past month it would be hard to pick just one. She was punctual and made herself available until tasks were completed. Most of all she was wonderful to talk with, giving great advice, kind suggestions and words of comfort during an already stressful time, she made me feel important.

Yvette has been very good at exploring my options and keeping me informed of her findings. She is always polite and pleasant when we talk.

Talisha is my amazing advocate. I didn’t realize I needed one until I was blessed with her. She has jumped in with both feet and arms to do an amazing job helping me. And never does a call go by that she doesn’t offer help in areas I hadn’t even thought of. She is so helpful and I am beyond appreciative. I couldn’t ask for a more professional, helpful, and kind advocate than Talisha.

Very helpful navigating. Learned a lot. Always pleasant to interact wirh

Very caring for patient and stays on top of concerns

My advocate is very good. She does great follow up. Kyneisha.

Tina is great to work with, always keeps in touch

Jennifer is such a big help she does her best to help. She always takes the time out to text me and see how I'm doing and if it's anything she can do for me.And I Appreciate her so much. She's truly One In A Million. I Love that she's my advocate.

(Kat) KathiLynn has become more than a healthcare provider .... She cares about my feelings, listening with compassion and has put me in contact with certain companies to assist with my needs.

Monnae has been a big help to me going above and beyond to take care of me. She's wonderful!!