I recently had an issue with the quality of an order I have on a 3 month rolling subscription, and the customer service response was fantastic! Because I contacted the email address over the weekend I... Voir plus
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Still too early for results as just ordered but had an issue with first order and customer service was first class and sorted it the same day.
This is a great company, great costumer service, I had a problem with my delivery not unfabled fault and they dealt with the problem quickly. I’m loving my products and the packaging looks great and... Voir plus
Fabulous product been gummies as a subscription seen a massive difference. Had one slight problem but was dealt with straight away, fast response I’d Absolulty 100% recommend there products. Custome... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Unfabled is the world’s first destination for menstrual wellbeing and hormonal health products, offering solutions to help you meet your wellness goals. Unfabled is on a mission to redefine wellness, putting menstrual and hormonal health at its core.
Coordonnées de contact
Unfabled LTD, Senna Building, Gorsuch Pl, E2 8JF, London, Royaume-Uni
- hello@unfabled.co
- unfabled.co
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Subscription query
Had a query on my subscription. Aimee was most helpful and sorted it all out quickly and with the minimum fuss. Great service.
Unfabled products are tasty
I purchased several Unfabled products from Boots Superstore. The ashwagandha was very easy to eat, and tasted nice. I found one product contained in a large capsule, which was difficult for me to swallow. I contacted the company about alternative ways I could take their mushroom superblend capsule and got a reply within 15 minutes, not only a reply but a very easy solution! The capsule can be broken open and mixed into a smoothie or yoghurt. Perfect solution for me.
Excellent products and customer service
Excellent products and customer service
Excellent service
Excellent service! I made a mistake with my very first order and it was resolved promptly and in a very friendly manner. Well done Hannah.
Brilliant customer support
Aimee at customer support was so helpful when I had issues with my parcel - thank you so much!
Great selection of high quality…
Great selection of high quality products. Shipped fast, good communication if there are any issues too!
I have ordered from Unfabled before so…
I have ordered from Unfabled before so I trusted that they provide a great service. This time I had an issue as Royal Mail seems to have lost the parcel but when I contacted them, it was dealt with smoothly and swiftly. Great service!
Excellent product and customer service
Excellent product and customer service. I ordered the weighted sleep mask and it’s just great. It really helps with my anxiety. Originally the parcel was delivered to the wrong place, but customer service was exceptional. They were so easy to get in touch with and immediately sent out a new order.
11/10 Customer Service
The customer service I received from this team was exceptional. There was a mistake with my order and the team were so accommodating and did everything they could to fix it.
I have yet to try the products, but the customer service was something to be commended!!
Really good company
Products priced well, dispatch times fast. Staff particularly helpful, especially Aimee who went out of her way to ensure I got my product in time for Christmas and helped me out.
Absolutely amazing customer service
Absolutely amazing customer service. Aimee answered my query exceptionally quickly and was able to sort out the problem for me. Very impressed. Exceptional service.
Great products!
Great trustworthy products and very efficient customer service!
Brilliant range of products and fantastic customer service
Brilliant range of products and customer service! I encountered a technical issue when I was trying to set up a subscription. Unfabled were really good in sorting it out as quickly as possible and they were a pleasure to deal with. So far I have tried the collagen gummies and am very impressed!
Excellent service!
Great!
All the products I have bought from Unfabled have been really good quality. I have been very impressed with the quick and extremely helpful customer service too. Great company!
I’m really impressed with the excellent…
I’m really impressed with the excellent customer service I received. After I found out I was pregnant, I contacted the team to explain that I could no longer use a supplement I had ordered, even though it was listed as non-refundable. They were incredibly understanding and promptly arranged a refund. It’s rare to find such empathy and care from a company — thank you for your kindness and support!
Fabulous company
Fabulous company, great products and brilliant customer service!
Amazing customer service
Amazing customer service - a personalised approach and incredibly responsive.
Excellent customer service
At first, I had a small issue with my order, but it was resolved very quickly. I received a replacement product without any problems, and the customer service was extremely kind and supportive. Aimee, who replied to my emails, was very helpful and arranged the replacement right away. I really appreciate such great service!
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