I’ve gotten contacts once and they were the black style and they were so comfy and when they expired I just had to get more! Their prices are amazing and the contacts are so easy to put in and feels l... Voir plus
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Exceeded my expectations! In terms of the contacts themselves they are prescription accurate (in that I can see properly, not the case for some other online providers' contacts) and of very good qua... Voir plus
L'entreprise a répondu
Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're... Voir plus
L'entreprise a répondu
EXACTLY AS DESCRIBED 🤗!!! MY DEEP DARK BROWN EYES DIDN'T CHANGE THESE FANTASTIC TWILIGHT YELLOW 🤩!!! SUPER COMFORTABLE TO WEAR 😉!!! THEY DIDN'T JUST BRIGHTEN MY EYES 😃 THEY BRIGHTENED MY DAY 😇!... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Best and natural Unico color colored contacts, explore wide variety of circle lenses and color contacts in non-prescription and prescription at unicoeye.com
Coordonnées de contact
Etats-Unis
- unicoeye.com
4,6
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They had the contacts that I wanted in…my prescription
They had all the contacts that I wanted in my prescription, which made it even better, the price is super affordable, the shipping cost is super low, they get here fast. They're very affordable and they're totally worth putting in your eyes I recommend them highly as now I've got two pair and going for more!
5 septembre 2025
Avis spontané
Réponse de Unicoeye
Hi dear Tabatha,
Thank you for your appreciation of UNICOEYE's service and products!💕 💕
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Outstanding customer service
Outstanding customer service. I was the victim of a porch pirate. This took more than one day to resolve due to my schedule. But every time I got back on the chat, there was a response. They didn't blow me off which is more than can be said for some companies. Cannot wait to try my new contacts and look forward to making my next order. Highly recommend!
3 septembre 2025
Avis spontané
Réponse de Unicoeye
Hi dear Jennifer,
Thank you for your appreciation of UNICOEYE's service and products!💕 💕
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
There was a shipping problem with my…
There was a shipping problem with my first order. I contacted them via email, they were very professional, their customer service is excellent, kind and helpful. They resolved the issue very quickly and I received my contracts that im very happy with. I will definitely be ordering from them again.
28 août 2025
Avis spontané
Réponse de Unicoeye
Hi dear Vanessa ,
Thank you for your appreciation of UNICOEYE's service and products!💕 You're welcome!!💕
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Customer Service doing good (2025)
I thought I ordered without a prescription, but my contacts came with one, so I could not see out of them. But customer service was willing to get me a new pair without since I was a new customer.
27 août 2025
Avis spontané
Réponse de Unicoeye
Hi dear Margaret ,
Thank you for your appreciation of UNICOEYE's service and products!💕💕 You're welcome!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Best Customer Service
I had an order that was lost in transit, and unicoeye went above and beyond for me. Not only did they catch that my package never made it to its destination, but they replaced my entire order and said if the first one arrived to just keep it. My new replacement order is in transit to me now, and I really thought I'd just never get my order because it was lost. The person that has handled my replacement, kazuki, has been the best customer service I have ever gotten from any company. Two of my picks were out of stock, so she had me pick 3 replacements for each, that way it wasn't a bunch of back and forth, and she chose one of my picks to replace each of the two out of stocks. So I'm getting two different ones instead of my original choices, but I'm still getting the same yearly contacts that I originally ordered. So I'm getting my entire order replaced at no cost, because mine was lost in transit. The communication and kindness extended by kazuki is unmatched. I will definitely be exclusively ordering my contacts from this company from here forward, they have my loyalty most definitely. Seriously went above and beyond to make sure that I would receive my order and extended apologies for it not making it to me. The service rendered was absolutely phenomenal and I would recommend this company to anyone, they truly care about their customers.
5 août 2025
Avis spontané
Réponse de Unicoeye
Dear Ashley,
Thank you for your appreciation of UNICOEYE's service and products!
We sincerely apologize for the logistics issues and will do our best to address any unexpected issues caused by the logistics provider. Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Great product!
I love these contacts! I get so many compliments! Lol! I did receive a pair that didn’t feel as comfortable as I would like and Unicoeye was more than happy to replace them. They are very prompt at answering emails and are always so courteous! Will keep ordering!
4 août 2025
Avis spontané
Réponse de Unicoeye
Hi Cindy,
Thank you for your kind message.
Unicoeye always puts our customers' needs first. Thank you very much for your appreciation of our products and services. We will continue to strive to do better!
Sincerely,
unicoeye💕💕
Réponse de Unicoeye
Hi Angel,
Thank you for your interest in Unicoeye's contact lenses! Your satisfaction is our greatest pursuit and our greatest endeavor!!
We will continue to strive to provide superior quality and innovative designs to all interested customers!
UNICOEYE's website and app have also recently added many promotions, so please check back anytime to find what you're interested in.
Yours
unicoeye💕💕
Shipping took a long time but I love the contacts
So my contacts seemed to take FOREVER to get to me BUT once I got them I absolutely fell in love with the gray contact I got. My natural color is blue green so it just lightened n enhanced my natural color n I love it!! My husband didn’t even know I was wearing contacts but asked if I was doing my make different because it looked pretty. They are sift n comfortable. N came with a case and instructions which for someone like me is VERY HELPFUL!!
10 avril 2025
Avis spontané
Réponse de Unicoeye
Hi Lily,
Thank you for your recognition of Unicoeye's contact lenses!! We will always provide the best quality to all interested customers!
At the same time, we are very sorry that the logistics company's delivery was not timely. In the future, we will urge the logistics company to improve and do better!
Your satisfaction is our greatest pursuit and effort!!
Yours
unicoeye💕💕
Great Customer Support
My original order was shipped immediately but somehow got lost in the mail. I reached out to their customer support team and they were very quick to respond AND resolve my issue. I was able to reorder at no cost and received my new contacts much quicker than expected! I’m very happy with my purchase!
23 juin 2025
Avis spontané
Réponse de Unicoeye
Dear Valued Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your understanding regarding the shipping issue with your original order and are grateful for your positive feedback about how we handled the situation.
We understand how frustrating it can be when packages get lost in transit, and we're pleased that our customer support team was able to respond promptly and provide an effective solution. Our goal is always to ensure our customers receive their orders as quickly and efficiently as possible, and we're glad we could expedite your replacement order.
Your satisfaction is our top priority, and we're delighted to hear that you're happy with your purchase. It's through feedback like yours that we can continue to maintain and improve our customer service standards.
Thank you for your patience throughout this process and for choosing our company. We look forward to serving you again in the future!
Best regards,
Unicoeye.
This is my second order
This is my second order. First came super quick this last one got lost and I’m moving in a couple weeks, so they replaced and expedited shipping to make sure i got them in time! 10/10 would purchase again! Color is gorgeous and they are rx. Best price, shipping and service available! Customer for life.
21 juin 2025
Avis spontané
Réponse de Unicoeye
Dear Valued Customer,
Thank you for taking the time to share your experience with us and for your continued support! We truly appreciate your positive feedback, especially regarding how we handled the situation with your second order.
We understand how crucial timely delivery is, particularly when you're planning a move. We're glad we could help by replacing your order and expediting the shipping to ensure you received your lenses before your relocation. This is exactly the kind of service we strive to provide to all our customers.
We're delighted to hear that you're satisfied with both the color of the lenses and our competitive pricing. Your comment about being a "customer for life" is the highest compliment we could receive, and we're truly honored by your loyalty.
Rest assured that we will continue to maintain our high standards of service, and we look forward to serving you again in the future.
Thank you for choosing our company!
Best regards,
Unicoeye.
Definitely Recommend ❤️ 10/10 Thank you!
I definitely recommend Unicoeye contacts 10/10. I've purchased six pairs so far, and each one has been incredibly comfortable, vibrant, and exactly what I was looking for; fax exceeding my expectations. The quality is consistently high, and I've hardly experienced any discomfort or issues. Every interaction I've had has been a pleasure. Their team understands my needs easily, and they processed my orders quickly and efficiently. They are genuinely happy to help and go above and beyond. In fact, they've already offered me two free pairs of contacts – and this was completely separate from their fantastic 24/7 deals!
I will absolutely continue to get more contacts from Unicoeye. With their exceptional variety of products and unmatched customer service, they've earned a loyal customer.
5 juin 2025
Avis spontané
Réponse de Unicoeye
Dear Valued Customer,
Thank you for your wonderful and detailed review! We are thrilled to hear about your positive experiences with our colored contacts and customer service team.
Your feedback about the comfort, vibrancy, and quality of our lenses is particularly meaningful to us, as these are exactly the standards we strive to maintain. We're especially pleased that you've found all six pairs to meet your expectations consistently.
Your mention of our customer service team's performance is greatly appreciated. We take pride in understanding our customers' needs and providing efficient, personalized service. It's wonderful to know that our special offers and promotions have added value to your shopping experience.
Your loyalty means the world to us, and we're honored to have you as a repeat customer. We will continue to maintain our high standards and look forward to serving you again in the future.
Thank you for choosing Unicoeye!
Best regards,
Unicoeye
good contact lenses, but at a cost
I had always been satisfied with this company until recently when I encountered a serious problem. My package, which contained contact lenses, was stolen from my apartment building. After discovering the theft, I went door-to-door in my building, hoping to find some information about my missing package.
To make matters worse, each time I tried to call the customer service number, which is a 727 area code from Florida, I found it frustratingly unhelpful. This is particularly upsetting for me because the company is technically headquartered in California. The inconsistency in where their customer service is located raised a red flag for me. Despite my frustration, I previously enjoyed ordering from this company and had hoped to continue, but this experience has changed my mindset entirely.
I reached out to customer service multiple times, only to feel ignored after an initial conversation with a representative. Instead of resolving the issue, I felt stuck in an endless cycle of communication without any actual progress. I’ve always found it difficult to deal with back-and-forth exchanges when it comes to resolving order issues. It simply doesn’t help and adds to the stress of the situation.
What upset me the most was having to plead for a refund after explaining the situation regarding my stolen contact lenses. It baffled me why they would choose a different delivery service for such important items without notifying their customers in advance. After talking to the delivery company about the issue, I was met with indifference; they didn’t seem to know how to handle the problem either. Consequently, I felt compelled to keep reaching out to Unicoeye for assistance.
As of now, I have not placed any new orders with this company, and I doubt I ever will again. This experience has prompted me to advise them to reevaluate their shipping practices. It’s crucial for them to partner with reliable delivery services that ensure packages are securely delivered to either the mailbox or the front door. Furthermore, they should take the initiative to follow up with their customers regarding shipping statuses to prevent situations like mine from happening in the future.
8 juin 2025
Avis spontané
Réponse de Unicoeye
Dear Customer,
We are deeply sorry for your unpleasant experience caused by the stolen package and the difficulty in contacting us. We understand how upset this situation must be for you.
We have sent you an email regarding the replacement order and are awaiting your confirmation. Once we hear from you, we will immediately process your replacement order and prioritize shipment.
We never ignore any customer - if you have difficulty contacting us, we are deeply sorry and are working to improve our communication channels.
We value you as our customer and hope to resolve this issue as soon as possible. Please check your email and confirm your delivery information so that we can send you your contact details as soon as possible.
If you need urgent assistance, please contact us directly at service@unicoeye.com and we will ensure that your issue is handled promptly.
Sincerely,
UNICOEYE Team
2025
2025
Rated 5 out of 5 stars
What made my experience GREAT is the…
What made my experience GREAT is the AMAZING Customer service and UNICOEYE TEAM.. SUPER SWEET, quick to respond (same day replies) easy and quick solving any changes etc .. it has been a pleasure communicating with them through ordering.
13 juin 2025
Avis spontané
Réponse de Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
The contacts are extremely affordable and lightweight
The contacts are extremely affordable, but the issue was them not getting delivered and going back and forth in email to either ship a new order of my contacts or refund me. Eventually, they not only got my contacts to me, but add an extra set. However, upon the last delivery of contacts my packaged had been sliced open. I have a key locked mailbox.
The contacts are light weight and don’t dry my eyes out unless my eyes are naturally dry that day due to allergies. I loved the first experience I had with this company, but the second was very rocky. Will try again.
12 juin 2025
Avis spontané
Réponse de Unicoeye
Dear Customer,
Thank you for taking the time to share your detailed feedback. We're glad to hear you're satisfied with the quality and affordability of our contacts, but we sincerely apologize for the delivery issues and damaged package you experienced in your second order.
We take the security of our packages very seriously, and we're concerned about your package being tampered with. We'll investigate this with our shipping partner to prevent similar incidents in the future.
We truly appreciate your willingness to give us another chance despite the difficulties with your second order. Your feedback helps us improve our service. For your next purchase, please feel free to reach out to us directly, and we'll ensure a smooth experience.
Thank you for your understanding and continued support.
Best regards,
UNICOEYE
I'm still fuming
I'm still fuming! Unicoeye is the absolute worst eyewear site I've ever dealt with. Their website said everything was in stock, so I spent ages picking out the perfect contacts. But right when I hit checkout? Boom! They tell me it's actually out of stock! And instead of fixing their messed-up inventory, they just go, "Hey, pick something else"? Are you kidding me? It's like they're purposely tricking people into shopping there!
And that was just the start of my headache. When I got the replacement lenses, I couldn't believe my eyes! They looked nothing like the glossy pictures on the site. The colors were way off, the quality was garbage, and it's clear they just use fake images to trick customers. Promising one thing and sending something totally different? That's straight-up scamming!
But here's the real kicker: I noticed their whole website looks exactly like another legit company's. It's like they copy-pasted every word, image, and description. I'm 100% convinced this is a sketchy fake site stealing from honest businesses, trying to pretend they're legit.
Do yourself a favor—run, don't walk, away from Unicoeye. They're shady, unprofessional, and flat-out lying to customers. I'm telling everyone I know to stay clear of this rip-off website. Seriously, save your money and your sanity!
4 juin 2025
Avis spontané
Réponse de Unicoeye
Dear Customer:
We are very sorry that you have such an unpleasant shopping experience. We sincerely accept your feedback and take every suggestion seriously:
1. About inventory issues: We are upgrading the inventory system to ensure real-time accuracy. The original intention of our suggestion for you to exchange is also to reduce your waiting time and allow you to receive the product as soon as possible.
2. About product display: All our product pictures are taken from real objects. If the product you received is different from the website display, we are willing to provide return and exchange services.
3. About website design: We are an independently registered legal brand with independent intellectual property rights.
To make up for your unpleasant experience, we must give you a satisfactory solution. However, we did not find your order by your name. Can you provide more information so that we can help you solve your problem? Please contact us through customer service and we will give priority to your problem.
Sincere apologies again and thank you for your valuable suggestions.
Unicoeye Customer Service Team
Terrible experience. I do not recommend
Bought 2 pairs of contacts from this seller on 4/5/2025. I had the worse experience with this seller since. Contacts never arrived promised to refund then retracted. The only resolution I was given was a replacement when I had already spent more money elsewhere. This seller does not take any accountability and the customer service is non existent. I do not recommend buying from them. BUY from Uniix or unibling instead.
5 avril 2025
Avis spontané
Réponse de Unicoeye
Dear Customer,
We sincerely thank you for choosing our products and are deeply sorry for the delivery delay you experienced. We fully understand your anxiety and dissatisfaction.
We are very sorry that the first package was delayed due to logistics, so we immediately sent you a second replacement package. We checked the replacement package for you and found that your package arrived on June 4. I hope you have received it. https://t.17track.net/en#nums=SPXPBI084800012395, and the delivery screenshot has been sent to you via email.
We are professional merchants and are committed to providing quality service to every customer.
We are committed to ensuring that customers do not suffer any losses and firmly believe that communication can solve any problems. We have contacted you via email. If you have any questions or concerns, please feel free to contact us at service@unicoeye.com or 1 (727) 201-1781.
Sincerely,
The Unicoeye Team
They replaced my stuff and the contacts…
They replaced my stuff and the contacts came fast, I love the contacts ❤️
3 juin 2025
Avis spontané
Réponse de Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Great customer service
The customer service was a great help they respond back and make sure everything is to your satisfaction thanks I love the products as well
31 mai 2025
Avis spontané
Réponse de Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Colored Contacts for Dark Brown Eyes
I’ve been a long time customer with Unicoeye! As always it’s a great experience. I recently purchased colored contact lenses specifically designed for dark brown eyes, and the experience exceeded expectations on every front. The pigmentation is rich and opaque, effortlessly enhancing my natural eye color without looking artificial. I can not express to you how many compliments I have received on my eyes! The lenses are remarkably comfortable for extended wear, with no dryness or irritation.
Shipping was impressively fast—my order arrived well ahead of schedule and was securely packaged. Equally commendable was the customer service: responsive, knowledgeable, and genuinely invested in ensuring satisfaction.
A perfect blend of quality, aesthetics, and professionalism—highly recommended for those seeking a subtle yet striking transformation.
22 mai 2025
Avis spontané
Réponse de Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Wonderful customer service and fast…
Wonderful customer service and fast reply love the contacts 😊
27 mai 2025
Avis spontané
Réponse de Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
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