I am giving 5 stars for the customer support we receive. Our queries are always answered and we receive good customer service. I can't fault the IT team who work hard to help. The system itself is use... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have worked with UniqueIQ at Home Instead York and Home Instead Scarborough & Ryedale for many years now and cannot speak highly enough of their products and the service they provide to support... Voir plus
L'entreprise a répondu
The product itself is really good, the occasional glitch though to be fair sometimes that can be down to mobile signals. The biggest positive with IQ is the people - approachable, responsive, reliable... Voir plus
L'entreprise a répondu
Very slow. The iq time card is also slow and sometimes does not respond. This has no mark on People planner. Has a lot less funcions than PP. Wouldn't reccoment at all for care companies requirin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Unique:IQ, we’re passionate about improving the way care is delivered. Our software empowers care providers with intelligent tools to manage rostering, care planning, compliance, and communication – all in one seamless platform. Designed specifically for the complexities of domiciliary and complex care, our solutions simplify the everyday and support better outcomes for those receiving care. What makes us different? We don’t just build software – we build partnerships. Our team works closely with care providers to understand their challenges and continuously evolve our platform based on real-world needs. From AI-powered care planning to real-time visit auditing, we’re driving innovation where it matters most. And with our deep sector expertise, award-winning support, and genuine care for the people behind the care, Unique IQ stands apart as a trusted, forward-thinking technology partner.
Coordonnées de contact
Unit 17, Chestnut Court, B96 6EW, Redditch, Royaume-Uni
- 0800 888 6868
- info@uniqueiq.co.uk
- uniqueiq.co.uk
4,1
Bien
29 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We have used Unique IQ in our business…
We have used Unique IQ in our business for a number of years, and have found the programme user friendly and robust. The software has continued to be updated to meet the changing requirements within the care sector and on the few occasions we've had any issues the team at Unique IQ are very responsive and resolve any issues quickly.
23 janvier 2024
Avis spontané
Réponse de Unique IQ Limited
Many thanks for your wonderful review! We pride ourselves on our service and listening to both sector and customer requirements to ensure we are consistently innovating - it is a pleasure to work in partnership with you
Customer Service
We have used Unique IQ for many years, we have always had exceptional customer service for any issues or questions we may have.
23 janvier 2024
Avis spontané
Réponse de Unique IQ Limited
Hi Chris, thank you for a fantastic 5 star review! We pride ourselves on our exceptional customer service and glad that you are benefiting from this - thank you!
Exceptional Electronic Systems and Customer Service!
I am extremely pleased with the electronic systems provided by Unique IQ. The platform ensures that all data submitted by our staff is not only responsive and safe but also in real-time, which has significantly streamlined our operations.
The level of customer service from Unique IQ is outstanding. They are consistently responsive to any queries we have.
I highly recommend Unique IQ for their electronic systems and the exceptional support they provide.
17 janvier 2024
Avis spontané
Réponse de Unique IQ Limited
Hello Laura, thank you for an amazing 5 star review! We are delighted that you are enjoying the advantages the system brings to your business operations and that we are exceeding your expectations in terms of service - thank you!
Prompt reply and dealt with quickly
11 janvier 2024
Réponse de Unique IQ Limited
Hello Sarah, thank you for your 5 star review! We pride ourselves on our customer response times and so thank you for taking the time to recognise us - we really do appreciate it
Great system and more importantly for…
Great system and more importantly for us any problems are dealt with via a phone call in person. Every small issue we have had has been addressed very quickly.
9 janvier 2024
Réponse de Unique IQ Limited
Hi Andrew, thank you for your fantastic review! We pride ourselves on our service and being as reactive as possible and glad you enjoy the system functionalities
IQ always go over and above
IQ always go over and above. Always helpful and always respond quickly to any issue.
30 novembre 2023
Réponse de Unique IQ Limited
Hello Chris, thank you for your wonderful review, it really is appreciated!
Great piece of software which does the…
Great piece of software which does the job I need perfectly
7 décembre 2023
Réponse de Unique IQ Limited
Hello Dave, thank you for your fabulous review, it is very much appreciated!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.