United Car CareAvis 

170
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

first time needing my warranty. Major electrical problems. Took it to the dealer and United covered it with 1 phone call from the service dept.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible. Delayed repairs and looked for any reason to deny repair. Two weeks my car has been at the dealership, no rental car and refusal to approve what the dealership says should be covered. Purcha... Voir plus

Noté 5 sur 5 étoiles

My Transmission went out with catastrophic failure, needed a brand new transmission which totaled over $8,000.00 I purchased a United Car Care extended warranty with my used 2016 Lincoln MKX, and Uni... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a bad shaking problem in steering wheel took it and had set of new tires put on it because they where down to the of replacing. Bout a month or so later problem came back to it to dealer and had... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Assurance auto
  2. Conseiller financier
  3. Agence d'assurance

Écrit par l'entreprise

United Car Care vehicle service contracts offer reliable protection at an affordable cost, which is exactly what consumers want when looking for mechanical protection for their vehicles. Our product is backed by an A-rated insurer, thus providing our contract holders with the utmost security. United Car Care has earned an A+ rating with the Better Business Bureau, which speaks to the way we do business—with integrity. We are proud of the fact that we have had over a million satisfied customers as well as many long-time relationships with our dealers and agents. These relationships are a true testimonial to United Car Care’s core values: quality, dependability, and customer service.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(170)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

United car care extended warranty

I got a used car for my son and they mentioned United car care as an extended warranty. Even though I was hesitant at first, I was glad I bought it because the engine in the car died after just a few months! I called united car care and they were honest about everything and helpful throughout the process.

9 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Amazing company!

United Car Care has been amazing all around and has saved us so much time and money. I would definitely recommend this company to anyone.

31 décembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Consumer BEWARE

Consumer BEWARE! United Car Care is a contract administrator for Car Shield vehilcle warranties. Two claims denied. No process to appeal, review or mediate resolution. Don't purchase Car Shield or any insurance which used United Car Care. No coverage for what we paid for. These two companies do not deserve a one star.

21 décembre 2019
Avis spontané
Noté 4 sur 5 étoiles

My United Car Care Experience

My experience with United Car care has been positive. I purchased an extended warranty from them and when my car needed an emergency repair, they quickly helped me file a claim and get the mechanical issue fixed. I highly recommend!

18 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

I am so happy I got my extended warranty

I am so happy I got my extended warranty from United Car Care. It really saved me so much money. I don't know what I would have done if I didn't get it. I am so pleased with my experience so far. I have had a couple repairs that would have broke me if I didn't have this extended warranty. I have saved a few thousand dollars so far and it means so much, especially right now around christmas because I can really give what I want to my loved ones. Thanks so much, UCC!

9 décembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Complete scam

Complete scam - my engine blew at only 34,000 miles and they denied the claim. They couldn't find a legitimate reason to deny the claim, so they went digging through my social media profile to try to find pictures of me "racing" (which I wasn't) and find unrelated excuses like upgraded my tires from the OEM Continental tires to nicer Michelin Pilot Sport (an OEM quality tire) in the same exact size. Total con artists, this warranty isn't worth the paper it's written on. I had the Gold contract for what it's worth. Don't count on them honoring the warranty if the repair is expensive, they have a team trained to find technicalities to get out of their responsibility.

26 décembre 2018
Avis spontané
Noté 1 sur 5 étoiles

The coverages sold to me over the phone…

The coverages sold to me over the phone are not the same as the contact they listed milage wrong in the contract and denied a claim for a part that in the phone conversation said would be a covered part.

The adjuster trying to claim pre existing when it is not they take 3600.00 for a warranty and easily will say this just to not pay the claim

They are after your money and don't pay claims

25 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

Wouldn't recommend ANYONE to use United…

Wouldn't recommend ANYONE to use United Car Care. They don't stand by what they advertise. Their customer Service is offending and rude. Their adjusters are not professional and aren't worried at all about their customers safety when it comes to the vehicles their company claims to cover.
BOTTOM LINE: United Car Care warranty services are atrocious.
DO NOT purchase United Car Care Warranties. You'll be wasting your money. Buy a quality warranty services else where.

2 avril 2018
Avis spontané
Noté 1 sur 5 étoiles

WORST CUSTOMER SERVICE

Pathetic experience with the customer service. Wasted 1 hour trying to explain why I don't need the insurance and they just don't want to cancel your insurance. It's a huge scam. The moment you mention that you want to cancel the insurance, they start offering 'loyalty bonuses' to reduce the premiums. Do yourself a favor and get your insurance from someplace else.

28 mars 2017
Avis spontané

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