Gutters were installed over a year ago. They failed and pulled away from the roof. We’ve called to get them redone several times nobody would call us back. Finally they were supposed to come today thi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My experience with Devin Wells was super nice. He helped me understand the difference in several types of windows. Explained in detail the pros and cons as well as pricing for each option. When we dec... Voir plus
L'entreprise a répondu
Does not support disabled Purple Heart veterans. They hate our troops and veterans. Nasty and a no call no show. I was treated better by terrorist on 9/11 in the marine corp than this company has tre... Voir plus
L'entreprise a répondu
We had a amazing experience all the way from sales to install. Samuel our sales guy was knowledgeable about products and worked with us to find what worked in our prices range. And guy that took seco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling. Universal Windows Direct of Columbus opened in 2016. Our products feature the exclusive UniShield brand and come with a transferable lifetime warranty on materials and labor. We are a fully licensed, bonded, and insured company and EPA Lead-Safe certified.
Coordonnées de contact
3563 Interchange Rd, 43204, Columbus, Ohio, Etats-Unis
- (614) 221-0700
4,3
Excellent
34 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great job on installation, look great
The installation team arrived on time, did a great job, and cleaned up all the debris. The windows look great.
31 juillet 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Brenda, we are thrilled to hear our team provided you with an exceptional installation experience. Thanks again for trusting Universal Windows Direct with your home-improvement project!^J
The entire process was pleasant
The entire process was pleasant. From ordering to installation. I love my new windows!!!
28 juillet 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Sheri, we are thrilled to hear our team provided you with an exceptional experience from start to finish! Thanks again for trusting us at Universal Windows Direct with your home-improvement project!^J
Nick did a great job installing the…
Nick did a great job installing the window. Very professional and efficient. Our overall experience was excellent.
7 juillet 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Ed, we appreciate your kind words and thrilled to hear Nick provided you with an exceptional experience. Thanks again for choosing Universal Windows Direct for your replacement window needs.^J
Honesty Upfront
Devin spent all day at our house as we are in the middle of remodeling our home. He had expert advice based on being in the business over 20 years with what would work best. We loved the explanation on the efficiency and how the energy star rated products will help lower the energy costs for our home. He was honest and very knowledgeable on all the products. We can’t wait to see the transformation our home will make !
17 mai 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Kira, we are thrilled to hear our sales representative Devin provided you with an honest presentation of our products and services. We can't wait for you to be loving your new windows from Universal Windows Direct!^J
Replacement Window
The 2 gentleman arrived by 4:15 and were done by 6pm. The install was quick and my window looks better than the original. I appreciate their attention to detail. They took the old one and cleaned the work area up. I was extremely please with the vinyl window caps vs the aluminum ones that were there before. Makes it a much clearer look. Thank you so very much.
4 mai 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Jeff, we are thrilled to hear our installers provided you with such a professional experience. Thanks again for trusting us at Universal Windows Direct with your home-improvement project.^J
Devon Wells did a great job explaining…
Devon Wells did a great job explaining and educating. He is personable and we felt comfortable without feeling pressured.
22 avril 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Joe, we are thrilled to hear Devin Wells provided you with an exceptional sales presentation. If you have any questions, please don't hesitate to reach out.^J
Devin was very helpful and explained…
Devin was very helpful and explained all the features of the windows.
21 avril 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Thank you for your review, Trent!
Devin Wells is a great salesman
Devin Wells is a great salesman! He is very pleasant, extremely knowledgeable and thorough! I would recommend him to anyone interested in new or replacement windows.
13 avril 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Thank you for sharing your experience with Devin, Lucinda! ^AM
Great experience
Great personality on time product knowledge. Would definitely recommend Devin Wells to anyone. Glad to do business with him.
Awesome individual!!!
11 avril 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
David, we are thrilled to hear Devin provided you with such a professional sales experience. If you have any questions, please don't hesitate to reach out.^J
Devin Wells was amazing
Devin Wells was amazing. Not only did he squeeze us in last minute he stayed late to help ensure we were getting the best deal. Call immediately.
5 avril 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
William, we appreciate your feedback and thrilled to hear Devin provided you with a professional sales experience. If you have any questions or concerns, please don't hesitate to reach out!^J
Devin Wells was very knowledgeable on…
Devin Wells was very knowledgeable on all the products. Was a very pleasant experience learning from him. He was great to work with and can't wait to have my new windows installed.
1 avril 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Sarah, we are thrilled to hear our sales representative Devin Wells provided you with such a knowledgeable presentation. If you have any questions please don't hesitate to reach out.^J
Window and door replacements
I had my windows replaced by Universal Windows Direct about a year ago, and was very pleased with the install process and the install team. The windows are good quality and I’ve been enjoying them for a year. Today I had my front door, side, light, sill and storm door replaced by Universal Windows Direct. John Bautz was the crew leader of the team. John and his team did a wonderful job on installation and clean up and making sure I knew everything about the door. They even uninstalled and reinstalled my doorbell for me. The new door and seals very well and looks great. I would recommend Universal Windows Direct for window and door replacements. I would welcome John’s team back for replacements or installations in the future.
14 février 2023
Avis spontané
Réponse de Universal Windows Direct - Columbus
Laurie, we are thrilled to hear John and his crew provided you with such a professional installation experience. We appreciate you sharing this experience and thanks for choosing Universal Windows Direct for your home-improvement project.^JD
Nick was my installer
Nick was my installer. He was very professional. He cleaned up all debris from the install both inside and out. Trim looked perfect inside and out. He finished around 530 pm. During the night there was a huge storm that brought high winds and a lot of rain. My windows are awesome! Kudos to Nick!!
29 novembre 2022
Avis spontané
Réponse de Universal Windows Direct - Columbus
Karen, we are thrilled to hear our installer Nick provided you with such a professional experience. Thanks again for choosing us at Universal Windows Direct for your home-improvement project.^JD
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.