Unplugged Cabins Avis 

207
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We thoroughly enjoyed our stay at Russell! The cabin was cosy, clean and well equipped, with lovely views and a wonderfully secluded feel that made us feel completely emersed in nature. The com... Voir plus

Noté 5 sur 5 étoiles

The amazing location and scenery. The space in the cabin was well thought out and not cluttered, it was clean and provided us with everything for our stay. The digital detox was exactly what we neede... Voir plus

Noté 5 sur 5 étoiles

We booked Willow fairly last minute but everything was perfect - the cabin was well thought out, a great location and great directions too. I would highly recommend Willow, near Pooh Bridge and Pooh C... Voir plus

Noté 5 sur 5 étoiles

We really enjoyed our stay at ‘Otto’, cabin in the woods in the beautiful Hertfordshire countryside. The distant sound of sheep, morning birdsong, watching the fox running across the mound from my bed... Voir plus

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À propos de l'entreprise

  1. Logement meublé

Écrit par l'entreprise

Beautiful off-grid cabins to help the always-on switch off


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

207 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(207)

62 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Hugely recommended, and I will be back again soon!

What a great experience. The cabins are just what you need - well stocked, clean, cosy and in beautiful locations.

The set-up, organisation and Unplugged customer service are also perfect.

Hugely recommended, and I will be back again soon!

5 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Koya - Always and Forver in my Heart

My time at Koya couldn't have come at a perfect time in my life and the cabin was even better than what I expected! Such a beautiful space and the staff were on hand via text if there were any problems (there were none during my stay!) Would 1000% recommend to just escape and relax, already planning my next trip and making it a yearly thing! Thank you Unplugged team for everything x

4 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Wilbur!

Went to get peace and quiet, not easy to do nowadays, so this was perfect.
Cosy with the log burner (needed as it was freezing!) and the lovely bedding.
Saw wildlife right outside the window.
Imagine it's also lovely in the summer - can't wait to find out!

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Incredible! I don’t know where to begin…

I don’t know where to begin, the location of this cabin is incredible. Not a soul around and perched on a hilltop with breathtaking views of the valley bellow. The cabin is equipped with everything you could possibly need and more. Amazing walks on your doorstep too. Fully relaxed and will definitely use unplugged again!

17 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic concept!

Unplugged is a brilliant concept and the cabins are perfect for two people. Cosy, comfortable and ideal for a 3 night digital detox stay. We will defiantly be booking again!!

16 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Unplugged Peggy - Sandstone Trail - Delemere Forrest

We stayed at Peggy for 3 days with our working cocker spaniel. She absolutely loved it and so did we! There are so many thoughtful touches in the cabin, it had everything we needed. Such a great break for us all - to actually unplug and have that quality time. The Sandstone trail is close by and is perfect for off-lead walking, we packed lunches, went for long walks into Delemere Forrest and came home to cook tea and read by the wood fire. Idyllic!

28 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Had the best experience at Unplugged.

Had the best experience at Unplugged.
We chose Heidi and we fell in love with her.
Everything is thought through for you to have the most amazing 72hrs.
I’ll treasure the memories made and can’t wait to book again in the future!
Keep up the amazing work (I’ve already had several friends book)!

12 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Was an amazing experience

Was an amazing experience. I would recommend it to everyone. It was such a needed break away from everything, including my phone. Amazing views, great walks and just an overall incredible time. Don’t hesitate to book it, I will definitely be going back! Thank you Unplugged 😊

8 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect Peggy

We’ve just returned from a stay in Peggy and it was fantastic. The cabin is well equipped with everything you need for a fantastic off-grid stay. The polaroid camera, games, old school radio and paper map were all well used by us and we had a very relaxing stay and enjoyed walking in the local area.

31 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic rural retreat from busy life

Wife and I stayed at Olive and it honestly surpassed our expectations. The cabin itself was really comfortable and cosy, without being too small. It had a well-equipped kitchen, a great shower, and a very comfortable bed with linen sheets. We went for long country walks each day to local pubs and cafes, though a car is a good idea if you’re not a big walker. The team have done an amazing job with little touches like a Polaroid camera, an old-school analogue radio, and a paper map with a compass. It was so relaxing spending 3 days without our phones or any digital technology, we felt completely rejuvenated. We can’t wait to go again!

25 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

10/10 - Brilliant stay & experience

Absolutely loved my stay! It was everything and more than I could have asked for. The cabins are beautifully set up to cater for a great detox and I appreciated all the attention to detail - from the tasty coffee, to polaroids, to maps. They make the experience easy so that you can totally immerse yourself. It’s hard to go and not want to go back every few months.

28 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great getaway

Had a great stay at Heidi. The cabin was gorgeous, serene and much bigger than it looks in the photos on the site, in my opinion. It is quite remote so I would perhaps hire a car if I was to stay there again. Nevertheless, it was so good to get away from screens and notifications for a few days. Would definitely recommend.

4 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Marley - 10/10 - JUST BOOK IT

We stayed in Marley. Location and views were incredible. The cabin had every amenity you could possibly need and was done to a very high spec, including all fixtures and fittings. Big comfy bed with lovely linen. Fantastic wood fire stove. Kitchen with every implement you'd ever need with gas hobs and beaut tea/coffee. Super powerful and hot shower - toiletries smelt insane. You can tell everything's been truly thought out. Loved the tape player with 90's tapes, games, cards, books. We locked our phone away Friday afternoon and didn't think about them once til Monday morning. An incredibly relaxing, beautiful and memorable weekend, it felt a home away from home.
We will be returning for sure.

29 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect cosy relaxing break

We stayed in Bunty and had such a lovely time! The cabin was cosy, bed was comfy and everything worked perfectly. The surrounding views around beautiful. It was so nice to wake up and relax, we walked into the local town and there was even a deer farm and shooting range (by car) if you wanted extra activities. We enjoyed the board games, reading and cooking, as well as making s'mores over the outdoor fire.

19 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great few days off grid

Great few days off grid getting away from it all. Perfect if you want to really relax in nature.

21 septembre 2023
Avis spontané
Logo de Unplugged Cabins

Réponse de Unplugged Cabins

Thank you so much for your kind words and for taking the time to leave us a review.
We are delighted that you found our cabin to be a peaceful retreat where you could truly get away from it all. Our goal is to create an environment that allows our guests to disconnect from the hustle and bustle of everyday life and immerse themselves in the beauty of nature. It brings us immense joy to know that we were able to provide you with such an experience.
We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you again in the future.

Noté 5 sur 5 étoiles

stayed in olive

stayed in olive, words can't describe how incredible it was, I am hoping to go back once a year now whether the same cabin or try somewhere else. couldn't fault a single thing!! thank you unplugged

16 septembre 2023
Avis spontané
Logo de Unplugged Cabins

Réponse de Unplugged Cabins

We are thrilled to hear that your stay in the Olive cabin was nothing short of incredible. It is our utmost pleasure to provide our guests with unforgettable experiences, and we are delighted to know that we have succeeded in doing so during your visit. We look forward to welcoming you back in the future and providing you with another extraordinary experience.

Noté 5 sur 5 étoiles

Wonderful and authentic experience

Wonderful and authentic experience, beautiful cabins and location. We stayed at Koya with our dog and had the best time. We locked our phones away for the whole time and loved the digital detox, map was brilliant and Polaroid camera genius! Thanks for a great stay, will be back!

14 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

The most unhygienic place I’ve ever set foot in

Where to begin? I booked pablo for august 4th-8th for myself and my husband. We were so excited. We got there around 5pm and to our utter shock the cabin was filthy. I am 100% convinced it had not been cleaned since the last guests were there. Build up of dust in the tan, dust absolutely everywhere around the bed. Olive olive was not restocked. So we had nothing to cook with. Coffee beans were 1/4 way full, again not stocked up. Shower was dirty. Fridge, watery.

I contacted them via the txt service to which I was told they can’t come to sort it that night. We couldn’t stay, it was disgusting. We left by sunset, some food had to be thrown out as it went off from the heat. I used the toilet for a wee.. you’ll see soon why that information is relevant. I sent all pictures via email and told them we are leaving. I got a full refund approved the next day. That’s our holiday gone down the drain.

On Friday 8th august, I got an email from a member of staff which stated the following

Hello again Anjuna.
Our cleaners have informed us that you actually stayed for the entire esacape at Pablo.
I will attach photos of their proof below.
We’re so glad you stayed, we understand you were disappointed on arrival however are glad to see you enjoyed your stay. The refund was actually processed on Monday, so you have an outstanding balance of £410. We can happily reduce this to £205.
Thanks so much in advance.
*member of staff*
unplugged.rest

The pictures- dirty shower, new toilet paper unwrapped and food in the bin.

How does any of this prove we stayed the entire stay? I sent 8 emails in absolute anger with proof that we left that night. I’m yet to hear a response or apology from *said member of staff*and the unplugged team! Mortified at being accused of misleading the unplugged team when they had done it to me. If anyone would like proof and pictures of the state of the cabin, contact me because I wish I could upload them!

I will never book again.

Edit- they have also blocked me off their instagram as they don’t want the bad news to spread

12 septembre 2023
Avis spontané
Logo de Unplugged Cabins

Réponse de Unplugged Cabins

I’m so sorry for the issues you reported with the cabin, Anjuna, and the resulting confusion regarding whether the cabin had been used. We of course had no proof you stayed the entire stay, and you should not have been accused of this. You were refunded in full within 24 hours of check-in, and I know the team have since been in touch to follow-up with a further apology. I’m so sorry you didn’t get to experience Unplugged like you should have - rest assured we have already reviewed our QC processes at this site so the same thing never happens again, as well as reviewing our internal training for dealing with and actioning feedback from our changeover teams.

Noté 5 sur 5 étoiles

Transformative!

My Unplugged experience was transformative: I travelled solo and had the most amazing 2 day/3 night stay at Gruff in Sussex. Despite being a growing company, the communication I received from the team felt personable, friendly and helpful. Rebecca is fab and we spoke over video call about what I could expect and how to make the most of the trip as a solo traveller - this was a lovely touch which was valued. I will definitely be returning for another stay and plan to incorporate at least an annual digital detox with Unplugged into my diary. I can’t recommend it highly enough.

29 août 2023
Avis spontané

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