UpCentral is an excellent VOIP provider. They are affordable, which is a must for small business, and their product works consistently. It one of those services that you forget about after it is set u... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We recently switched from Line2 to Upcentral. It is so much easier to use than all the other phone services we've ever tried, and there are so many useful features! The technical support has always be... Voir plus
L'entreprise a répondu
EXCELLENT I opted to using UpCentral because I was starting a new business and I was blown away by the features and amenities offered. I was able to get a toll free number, given the option to text,... Voir plus
Scam. Tracking shows it was delivered to an entirely different town. Customer service says they can’t help because of proof of delivery even tho the address doesn’t even match my shipping address and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are cloud-based business phone system built for small and medium-sized businesses. We provide a complete solution that includes voice calling, shared SMS inboxes, voicemail, call routing, scheduling, invoicing, and payment tracking—all in one easy-to-use platform. Our system helps teams streamline communication and manage day-to-day operations efficiently from anywhere. We’re focused on simplicity, reliability, and responsive support to help businesses stay connected and productive.
Coordonnées de contact
7181 N. Hualapai Way, Suite 130 - 884, 89166, Las Vegas, Etats-Unis
- (702) 827-0550
- hello@upcentral.io
- upcentral.io
4,2
Bien
28 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I texted them with an issue late at…
I texted them with an issue late at night thinking no one would respond until the next day, but a reply with a solution came right back to me. I was impressed! They solved another need on the spot.
3 juin 2024
didnt want your service
didnt want your service. auto pay shouldnt be required when signing up for free trial
8 mai 2024
Réponse de Phone Company
Thank you for your feedback. We sincerely apologize for any inconvenience caused by the auto-pay requirement during the sign-up process. We are committed to ensuring transparency. According to our records, you have already contacted our support team, and we have canceled your account without any charges. Please note that there is a 'Cancel Subscription' button available in your account for future reference. Should you have any further questions or require additional assistance, please do not hesitate to reach out through your UpCentral.io account, via live chat, or by emailing us at support@upcentral.io.
EXCELLENT
EXCELLENT
I opted to using UpCentral because I was starting a new business and I was blown away by the features and amenities offered. I was able to get a toll free number, given the option to text, amazing AI functions and overall great uses. I have recommended to others who loved he service and 3 have already joined
7 mai 2024
Amazing support from UpCentral
Amazing support from UpCentral to port our existing phone number. Completed in a few days only.
16 avril 2024
Réponse de Phone Company
Thank you so much for your kind words and excellent review! We're thrilled to hear that your phone number porting went smoothly and quickly. At UpCentral, we're always here to ensure your experience is seamless. Thanks for choosing us!
Réponse de Phone Company
Thank you for sharing your feedback. We're truly sorry to hear about your recent experience and the confusion regarding the charges incurred during your free trial.
We strive to make our trial conditions clear, and as part of this effort, we provide a pop-up notification when actions that could result in charges are initiated. This is designed to inform customers that by changing and/or selecting more than one number, adding additional user(s), and/or registering for the text messaging A2P campaign during the trial, it automatically upgrades the account to a paid version. We understand that this might have been overlooked, and we sincerely apologize for any inconvenience this may have caused.
We value your satisfaction and are here to ensure a resolution that helps. If you haven’t already, please reach out to us at support@upcentral.io so we can discuss this further and find a satisfactory way forward. Your experience matters to us, and we're committed to making it right.
Thank you for bringing this to our attention. We look forward to the opportunity to serve you better in the future.
Their mobile app is straightforward and…
Their mobile app is straightforward and easy to use, offering a simple interface that enhances communication without complication. Thanks Brandon!!
5 septembre 2023
Avis spontané
Réponse de Phone Company
Thank you so much for taking the time to leave us this amazing review! We are thrilled that you find our app straightforward and easy to use. Our team has worked hard to create a user-friendly interface that enhances communication effectively, and it's rewarding to hear that it has made a positive impact.
Your feedback helps us continue to improve and provide the best experience possible for our users. If there’s anything more we can do to assist or enhance your experience, please let us know.
Thanks again for your kind words and support!
We recently switched from Line2 to…
We recently switched from Line2 to Upcentral. It is so much easier to use than all the other phone services we've ever tried, and there are so many useful features! The technical support has always been super helpful and is always able to solve any issues that I can't figure out on my own, but I still have the flexibility and the access available to me so that I can change any settings I need to on my end whenever it's necessary. I would give them an A+ all around.
8 mars 2024
Réponse de Phone Company
We're so grateful for your review and thrilled to hear about your positive experience with UpCentral.io! Making our service user-friendly while offering a wealth of useful features is a priority for us, and it's fantastic to know that we've succeeded in making things easier for you compared to other services you've tried.
Your shout-out to our technical support team is much appreciated. They work tirelessly to ensure that any issues are resolved promptly and that your experience remains smooth. It’s great to hear that their efforts are making a difference!
Thank you for choosing UpCentral and for your willingness to share your thoughts. We're here for you anytime you need support or wish to adjust settings—it’s all about providing you with the flexibility you need.
We look forward to continuing to serve you with an A+ experience!
Love the simplicity and excellent…
Love the simplicity and excellent customer service
27 décembre 2023
Réponse de Phone Company
Thank you so much for your kind words! We're thrilled to hear that you appreciated the simplicity of our service and the quality of our customer service. Our team always strives to deliver an exceptional experience, and we're glad we've met your expectations. Looking forward to serving you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.