Uplift makes great desks, and the helpdesk support from Bryan P. was excellent! I initially received all but one box for the shipment of my new desk, and after it appeared that the carrier had lost th... Voir plus
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Oh man, do I love this desk. Probably the nicest thing I own. And when I had a very minor issue, customer service fixed it immediately w/ no issues or needing to make a return. I wish all companie... Voir plus
After a few years with the desk I had a problem. I called and spoke with Fatimah in customer service and she was great! She listened, understood my issue and placed a warranty report on my behalf. She... Voir plus
Their customer service is the best I have ever experienced. I’ve had to reach out several times due to mistakes I’ve made and each time the team was quick, reliable, and addressed all my needs. Shout... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!
Coordonnées de contact
1848 Ferguson Ln, 78754, Austin, Etats-Unis
- 1-800-349-3839
- info@upliftdesk.com
- upliftdesk.com
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Danielle was very helpful and…
Danielle was very helpful and knowledgeable with my request for an estimate.
Great Product & Customer Service
I purchased the 4 leg commercial desk with a butcher block top. First, the quality is amazing. The desk is beautiful and it's so incredibly sturdy. During shipping, my butcher block top was damaged with several dents. I reached out to the customer service team and spoke to Sean Arguera and explained the situation. Sean helped me instantly and discussed options to resolve the issue. Not only is the product amazing, beautiful and easy to put together but, the customer service was top notch as well. I am so glad I decided to go with an UpLift desk.
Danielle was very helpful and willing…
Danielle was very helpful and willing to work on a quote for my needs. 5 stars!
helpful and responsive
helpful and responsive. Appreciated the followup and ease of reporting an simple issue that was promptly resolved
Jeremy with the customer service team…
Jeremy with the customer service team did a wonderful job of helping me replace my broken desk top! He was extremely helpful, caring, and quick to remedy the situation. I’m happy to say I’m a satisfied customer!
Great customer service and quality product
I had a terrible moving experience recently and the movers lost the hardware for my Uplift desk that I purchased a couple years ago. Uplift customer service (Fantasia Banks, specifically) was so helpful and kind in helping me get assembly instructions and a replacement order for the hardware. It may seem like a small thing, but dealing with a bunch of difficult things all at once and having this piece of my life made smoother and easier (and being treated with kindness) actually made a really big difference to me. I also think good customer service is both rare and a good indicator of the quality of a company overall. Also still love the desk I bought a couple years ago.
Fan Favorite Fantasia
Fantasia worked with me for 30 minutes on Saturday to answer all my question and make suggestions on how best to configure our desk. Because of Fantasia day-to-day interaction with the product she was able to suggest alternative to the way I originally had it configured, suggestion that will enhance my overall experience
The website configurator is very helpful and easy to navigate. The virtual animation to review the end product configuration is remarkably realistic.
Like everything else in life if the desk performs as expected the price point will soon be forgotten.
Ed
Great Uplift Desk customer support
Jeremy in the Uplift Desk customer service team was outstanding when I needed warranty support on a desk component. Fast response on identifying what I needed and quick shipping on getting the part in my hands. Thanks Jeremy!
Outstanding in helping me solve a…
Outstanding in helping me solve a delivery problem. Every employee should be this helpful.
Great customer care team!
Great customer care team!
After receiving a desktop with a small imperfection, I reached out to the customer care team. Danielle, the agent who assisted me, was extremely empathetic to my concern and very professional. They were able to quickly offer many solutions to my issue, including offering to replace the desktop at no additional cost to me. This company has a great product and offers a fantastic customer care experience. Thanks again to Danielle & the team at UPLIFT!
Great buying experience.
The whole buying experience was made extremely easy by my Customer Service Specialist, Danielle B. She answered all my questions, prepared multiple quotes for different configures, and made the whole process extremely easy.
Great customer service and trouble shooting
Thanks fantasia for your customer service and assistance.
Great customer service from Jamie!
Excellent customer service, very attentive, focused on the client, fast and effective!
Jamie Caudle was super helpful and…
Jamie Caudle was super helpful and pleasant to work with! I really appreciate the support!
Jamie was great
Jamie was great! She answered all of my questions thoroughly and resolved my issue quickly! She was also very nice.
great customer service
I have to give a shout-out to Sean Arguera for his customer service. I had an issue where the desk top / butcher block was cracked and I hadn't noticed during the shipment a ~1+ ago...Sean was a great help in resolving the issue and getting me another one shipped out fast. Much appreciate the level of support, customer service and of course the warranty on the product(s).
Jeremy Laurel
Jeremy Laurel, Did an excellent job servicing me. It is very rare to find good customer service these days. But, he was very patient, professional and had helpful knowledge of the uplift desk we were working on. It was a pleasure troubleshooting with him. Thanks
This is a great company
This is a great company, I purchased a lift desk back in 2021 (which I love!) , and it came with a free desk lamp where the hinge got loose , I called and the CSR "Fantasia Banks" assistems me I thought for sure they would tell me sorry it has been 3 years since your order, but to my surprise she ordered a replacement right away.
THis is what I call excelent customer service!
Repeat Customer - Great Customer Service
Just ordered a table to pair with a standing desk I purchased previously. I really appreciate the quick turnaround from Anthony T. in setting up my order. Overall, I'm very satisfied with both the products and service from Uplift.
Great customer service
Just ordered my second desk from Uplift after having used one as my primary work desk for several years. Unfortunately the desk surface (1.5" rubberwood butcher block) did arrive cracked, but I called Uplift's support number and Jeremy Laurel was able to assist me in getting it replaced. Just sent him a few photos and within a few hours my replacement was being processed, very pleasant process!
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