Hello, I did not want to do this, however your customer service has left me no choice. Why are you still charging me for services after I have cancelled my subscription? I cancelled m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I am fond of Uplisting! We are renting out apartments on different channels such as Airbnb and b.com and we were just looking for such a great service. Meanwhile, I've already tried a lot... Voir plus
Not long signed up with my first accomodation. The support and onboarding has been pretty slick. Any email query I've sent through has been responded to in less than 30 mins. Very pleased with the ser... Voir plus
Uplisting is by far the best overall PMS package that we have used in 4 years of operation as vacation rental manager. Having tried software from the biggest names in the VR industry which often... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Uplisting is a self-service property management system for vacation rental owners, operators and managers. Uplisting is the simplest way to optimise bookings and manage operations across multiple channels and multiple people.
Coordonnées de contact
Royaume-Uni
- hello@uplisting.io
- uplisting.io
3,7
Moyen
178 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Brilliant help from the start
Brilliant help from the start. I’m not techy and am new to this process, first time having a website and using a channel manager, but I had the best advice and help. The onboarding is easy to follow. It’s easy to book a call. They answer really quickly. Highly recommend this company. Thank you Ryan.
19 juin 2025
Avis spontané
Réponse de Uplisting
We're happy to hear that you found our help brilliant from the beginning! We appreciate you mentioning the easy-to-follow onboarding process and quick response times. It's great to know that our advice was helpful as you set up your website and channel manager. Thank you for your recommendation!
Uplisting are great
Uplisting are great, the best channel managers around by far, especially when comparing the price to software as well.
18 juin 2025
Réponse de Uplisting
We're happy to hear that you find our services great and the best channel managers around, especially considering the value. We appreciate your positive feedback!
Best support by Lucas
Best support by Lucas. Helped me very effectively and provided all solutions. Thanks, Lucas and team.
18 juin 2025
Réponse de Uplisting
We're happy to hear that you received effective support and solutions. We appreciate your positive feedback and thank you for sharing your experience with us.
everything perfect
18 juin 2025
Réponse de Uplisting
Thank you for your valuable feedback. I'm really glad to hear everything went perfectly well!
Joyce is very helpful.
18 juin 2025
Réponse de Uplisting
We're happy to hear that you found our team member helpful. We appreciate your positive feedback!
Réponse de Uplisting
We're happy to hear that the process was easy to navigate. Thank you for sharing your positive experience; we appreciate your feedback!
Prompt and Reliable Customer Support
Excellent service — quick, helpful, and professional. Thank you, Ayanda
12 juin 2025
Réponse de Uplisting
We're happy to hear that you found our service quick, helpful, and professional. We'll continue striving to provide you with excellent and prompt customer service.
We appreciate you taking the time to share your positive experience with us.
I appreciate Lucas prompt assistance.
10 juin 2025
Réponse de Uplisting
We're happy to hear that you received prompt assistance. We'll continue striving to provide you with excellent and prompt customer service. Thank you for sharing your positive experience with us.
Expert and precise support delivered in…
Expert and precise support delivered in a timely manner just as we need it.
9 juin 2025
Réponse de Uplisting
We're happy to hear that our support met your needs with expertise and speed. Thank you for sharing your positive experience with us!
Dig in, solve the problem with the first contact.
In the end, it was one simple piece of information that solved this problem.
I appreciated the consistent replies throughout the nearly two days I was trying to make my first booking on VRBO.
Where you could improve as a company would be to have someone dig into the details from the beginning to solve the problem sooner.
I had two companies working on this, as it wasn’t clear where the issue was. I’m new to both platforms and to STR properties and was already way overwhelmed before this challenge happened.
5 juin 2025
Réponse de Uplisting
We appreciate your feedback and are glad the issue was resolved. We're happy to hear that our consistent replies were helpful as you made your first booking. We'll work on improving our processes to identify and resolve issues more quickly in the future.
Unable to log into account
I sent a message asking for help as I couldn't seem to sign back into my account. My problem was solved super quick. Lots of easy instructions to follow and to my delight I was back into my account in no time.
4 juin 2025
Réponse de Uplisting
We're happy to hear that we could quickly resolve your account access issue. We appreciate your positive feedback and are glad the instructions were easy to follow! Thanks for taking the time to share your experience.
Quick and helpful support!
Uplisting has been a great software to use and with quick helpful support of people to answer your query is good!
4 juin 2025
Réponse de Uplisting
We're happy to hear that you find our software great to use. It's wonderful to know our support team is helpful and quick in answering your questions. Thanks for your positive feedback! We truly appreciate it!
Uplisting is a great service
Uplisting is a great service, and the only one I could find that allowed me to auto-send an upsell link to my OTA guests. I also like their CS
2 juin 2025
Réponse de Uplisting
We're happy to hear that our service met your needs by providing the upsell link feature for your OTA guests. We also appreciate your kind words about our customer support. Thank you so much for your feedback!
Quick efficient reply
31 mai 2025
Réponse de Uplisting
We'll continue striving to provide you with excellent and prompt customer service. Thank you for your feedback — we truly appreciate it!
I signed up for uplisting through the AirDNA
I signed up for uplisting through the cross-promotion with AirDNA.
Due to a problem with email addresses being different on my airbnb/airdna account I ended up with two accounts, breaking not only uplisting, but also my AirDNA account (and therefore all my dynamic pricing).
Support was able to resolve, but several weeks later my account surprisingly closed, again breaking my messaging, and pricing.
I didn't receive any notice.
When I contacted support, they insisted (and continue to insist) that I don't have an account with them because I told them to disconnect it.
Overall, they broke my listing twice in the span of a month. One the second occasion they've been completely unable to repair my account because they continue to insist I don't have one.
27 mai 2025
Avis spontané
Réponse de Uplisting
Hi George,
I hope this message finds you well! Apologies for the inconvenience this has caused. Due to an issue with your email addresses between your accounts, two separate accounts were created. Unfortunately, this resulted in a disruption not only to Uplisting but also to your AirDNA account, affecting all dynamic pricing settings.
Our team is investigating the issue diligently, and we’re working to understand more about the issue. As soon as we have a complete update, we’ll reach out to you with more information.
Thank you for your patience and understanding in the meantime. We greatly appreciate it!
Great customer service!
28 mai 2025
Réponse de Uplisting
Thank you for your feedback — we truly appreciate it! We'll continue striving to provide you with excellent customer service.
Lucas was amazing
Lucas was amazing, a perfect member of uplisting assisting me even after he finished his shift! I recommend Lucas and Uplisting as a PMS software!
27 mai 2025
Réponse de Uplisting
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that Lucas was helpful and supportive. Thanks for recommending our PMS software!
Lucas is amazing
Lucas is amazing and provided clear instruction and clarification for my question.
22 mai 2025
Réponse de Uplisting
We're happy to hear that the instruction and clarification you received were helpful. We appreciate you taking the time to share your positive experience.
Rep was awesome
20 mai 2025
Réponse de Uplisting
Thank you for your feedback — we truly appreciate it! We'll continue striving to provide you with excellent customer service.
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