urban-herbs.co.uk Avis 

I ordered 10 red creeping thyme and received an additional plant ( mint) thank you 😊 All plants were well packaged and arrived safely. Price was great and quickly , I would recommend and will definitely use again. 😊😊

Lovely family firm, always responsive and offers advice. A growing menu of herbs that you won’t find anywhere else. Who knew Basil Mint existed ? Their service is top notch, herbs are packed carefully and arrive quickly in excellent condition. I will continue to use them but will need a bigger garden !!

This is the second year I have purchased from Urban Herbs and I have found them to be excellent, both in the quality of the herbs and the speed and care of delivery. Their range includes some brilliant unusual varieties - I absolutely love last year’s Vietnamese Coriander and the Lemon Verbena for aroma and use in lemon drizzle cakes. I did my best over winter and many herbs survived; I’ve just stocked up ready for this year and the plants have arrived in great condition and looking raring to go. Very happy to recommend this company.

Dishonest statements about free delivery and even when I raised this with them, they made no acknowledgement to change their website!

I selected my purchases AND entered a discount code and the same page then stated that I qualified for free delivery. However, when I completed the transaction, they had added the delivery cost on top, despite the free delivery statement.

I emailed them, they said that the discount code had reduced the amount to under the free delivery threshold, but their page still displayed the free delivery statement. They gave no acknowledgement of the web page error or having it corrected and instead simply refunded my order.

It is difficult to interpret this as anything other than wilful deceit and a conscious decision to continue misleading customers. Disgracefully misleading and dishonest behaviour.

Excellent company to deal with. Easy to order plants on line, great deal on price. Swift delivery of well packed plants. The plants were beautiful and healthy with an extra thrown in. What an absolute pleasure to do business with this company. Would highly recommend and will certainly be buying more plants from them in the future.

Lovely collection of herbs. Unfortunately, you use DHL which do a doorstep dump without ringing the doorbell. Thankfully we were at home. I would suggest you change your courier!

Top quality plants and excellent service. Highly recommend.

Absolutely brilliant company, beautiful herbs packaged brilliantly and a great price. Very very highly recommended ⭐⭐⭐⭐⭐

my plants arrived VERY quickly in perfect condition, and packed extremely well. Im very pleased and will certainly buy again. Thank you.

Good plants arrived quickly. A problem with ordering and using a special code. A message to the company quickly got it all sorted. Very nice lavender freebie, a nice gesture.

Fast delivery. Extremely well packaged, beautiful, healthy plants. Will definitely be ordering from them again soon.
100% RECOMMEND this company.

I literally cannot express how happy I am with my first order from Urban Herbs. The seedlings arrived in such a super healthy and happy state. Packaged practically and beautifully for their optimal transport and onward life. Will be deffo ordering again and literally would not hesitate to recommend. ⭐️⭐️⭐️⭐️⭐️

Received my herbs like they'd been packed by Santa Claus himself, very professional, fresh , watererd and full of life and wonderful smells, will definitely use Urban Herbs again. Faultless 🍀

Beautiful herb plants, well packed, arrived promptly. Delighted with them.

I will certainly order from this company again. The plants were very fresh smelt wonderful and very carefully packed so they arrived in peck condition. There was a problem with my post code but they got the plants rerouted and arrived the same day.

This is my second purchase from Urban Herbs. From ordering to delivery the process is excellent and a big plus is the packaging is all recyclable. The herbs arrived very healthy and can’t wait to plant them into the hanging basket and pots. My first order from last year have all doubled in size and can’t wait to see them all again this year in flower. Thank you Urban Herbs 5*

Copy of my email to Urban Herbs
Dear All at Urban Herbs
I just wanted to say a big thank you for your wonderful company and the service you provide. The quality of your plants is amazing and the packaging and delivery exemplary.
I am always fascinated by the range on offer and love the diversity of choices.
I particularly love the choice of mint plants and decided to create a large and varied collection. I then spent the summer making beautiful refreshing mint tea with a different flavour each time and getting my family to try and guess the flavour.
I've included some pictures of the window planters I converted for this.
I was a teacher for 36 years and always loved to share my love of plants with my pupils. I now spend my time with a gardening round and love recommending your wonderful plants to others.
0nce again huge thanks and here's to your continued success.

Lovely selection of good quality herbs, always well packaged and arrived in good condition, the scent of the herbs on opening the packaging is absolutely wonderful. I have bought from Urban Herbs three times now, all the herbs have grown well and are thriving in my garden, couldn't ask for more

We ordered a selection of herbs so that my husband could plant up a wheelbarrow to enter in to a garden competition. The herbs arrived beautifully packaged, survived my husbands planting skills and grew into a wonderful display. We are so impressed by the quality and choice of herbs.

A really lovely first class business to order from.
Excellent choice of top quality plants. Delivered quickly in prime condition, very well packaged.
All topped of with genuine friendly service.
Highly recommended.