Not only am I totally obsessed with all the gorgeous fragrances that come from Urban Rituelle, especially the soy candles which I always have burning in my home.. the customer service team are absolut... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We burn Urban Rituelle Mandarin, Basil and Lime candles all day very day in our store. Our customers always ask what the amazing scent is when they walk into the store. We highly recommend Urban Ri... Voir plus
L'entreprise a répondu
I have used the diffusers before and loved them! First time purchase online. Although my order didn't arrive as quickly as other online orders I have made my order arrived carefully wrapped. My husba... Voir plus
L'entreprise a répondu
Mandarin, basil and lime diffusers and hand/body wash along with the burst of room mist are great combination to bring out a relaxing mood as you enter the bathroom. I definitely am happy with my purc... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Urban Rituelle is an award-winning boutique manufacturer of Australian-made bath, body, skincare & home fragrance products, located in Caringbah, south of Sydney's CBD. Inspired by the sanctity of nurturing both body & soul, our Australian-made products celebrate and enhance everyday rituals.
Coordonnées de contact
Unit 17/59-63 Captain Cook Drive, 2229, Caringbah, Australie
- (02) 9531 1244
- info@urbanrituelle.com.au
- urbanrituelle.com.au
4,9
Excellent
288 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I absolutely love your defuses also…
I absolutely love your defuses also they last such a long time my favourite is lemon grass 😋
9 mai 2023
Réponse de urbanrituelle.com.au
Thanks for your lovely review of our lemongrass fragrance diffusers! We are so thrilled to hear that you love them as much as we do!! Thank you for supporting our small family owned business, it means the world to us!
The very friendly and helpful staff
The very friendly and helpful staff. It’s so easy to find everything you need. Easy to park too!
15 mai 2023
Réponse de urbanrituelle.com.au
We're delighted to hear that our team were friendly and helpful during your visit. We think they are great too! Glad to hear that our parking was convenient too! Thank you for your positive review, and we hope to see you soon. Leanne x
Wrapped with care
I have used the diffusers before and loved them! First time purchase online. Although my order didn't arrive as quickly as other online orders I have made my order arrived carefully wrapped. My husband enjoys the bodymist and so do I. We're always looking for all natural body sprays so we were really excited to use UR as we know their story and love that they Australian made and owned. 💜
11 mai 2023
Réponse de urbanrituelle.com.au
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you have enjoyed using our diffusers in the past and decided to make your first online purchase with us. We apologise if the delivery took longer than expected, but we're glad to know that your order arrived in good condition, wrapped with love.
It brings us great joy to hear that both you and your husband are enjoying our body mist. As an Australian manufacturer, we take great pride in our story and being locally made and owned.
We truly appreciate your support and your kind words. If you have any further feedback or questions, please don't hesitate to reach out. We're here to assist you and ensure your satisfaction.
Thank you again for choosing Urban Rituelle and being a part of our journey. Leanne x
I love Urban Rituelle especially the…
I love Urban Rituelle especially the soaps and the Le I grass products. Love that they are organic, well priced and the smell is just divine.
15 avril 2023
Réponse de urbanrituelle.com.au
Hi Samantha, Its so wonderful to hear you love our products! Lemongrass is one of our most popular fragrances, loved by all!! We really appreciate you taking the time to share you wonderful feedback! Leanne x
The product is absolutely gorgeous
The product is absolutely gorgeous. The quality of the candle, packaging and presentation spells luxury.
Quick delivery also.
Will be visiting the site again for myself and gifts for those I like!
12 avril 2023
Réponse de urbanrituelle.com.au
Hello Nici, Thanks so much for your wonderful feedback! I'm so pleased to hear that you love the quality of our candles & the packaging! We absolutely love making our products & so glad you love them too! Thank you for supporting us!! Leanne x
Great products that smell heavenly and…
Great products that smell heavenly and were delivered quickly. Love them and will be ordering again
17 avril 2023
Réponse de urbanrituelle.com.au
Hello Deborah! I'm so pleased to hear that your products were delivered quickly & most important that they smell heavenly!! We really appreciate the time you have taken to write this review & share your positive experience. Leanne x
Best ever diffuser scent with rods
Best diffuser scent with rods ever! Super long-lasting and gorgeous scents, always get compliments on it (in the guest powder room). It was a gift and I loved so much I bought more for me and as gifts, online which worked out a little cheaper too! Absolutely love this, it is really really long lasting with divine scents to match, gotta try it!
17 avril 2023
Réponse de urbanrituelle.com.au
Thanks so much for your wonderful review! I'm so glad to hear that you always get compliments on your home fragrance, how good is that! We love making products that make people feel-good & we love hearing reviews, that make us feel-good! Thanks, Leanne
Lovely product and feels great on my sensitive skin
Love that's its an Australian owned and made. Affordable natural soaps that feel great on my sensitive skin
13 avril 2023
Réponse de urbanrituelle.com.au
Thank you for sharing your positive experience with the product! It's great to hear that it feels so great on your sensitive skin!! We love hearing this so much! Thank you for your review & supporting our family business!
Loved the smells from all your range
Loved the smells from all your range, thoroughly recommend
13 avril 2023
Réponse de urbanrituelle.com.au
Hello Tania, Thank you so much for your review of our products! We're so glad that you are enjoying all the fragrances we have!! Thanks for supporting our small family owned business! Leanne x
Home smells like a relaxing spa.
A visiting family member complemented the aroma everywhere in our house and said it always smells they are at a relaxing spa. All our rooms have a room fragrance bought from Urbanrituelle, we love your products.
11 avril 2023
Réponse de urbanrituelle.com.au
Hello Elaine, Thank you so much for your wonderful review of our products! I am so thrilled to know that your guest complimented the aromas in your home, that makes me so happy!! Thank you so much for your support of our business, it is greatly appreciated! We have some new fragrances coming soon, make sure you keep an eye out for them. All the best & thanks again, Leanne x
Réponse de urbanrituelle.com.au
Thank you for your feedback! We love hearing that you are happy with your fast delivery! Even happier to know you love the fragrance! Leanne
Réponse de urbanrituelle.com.au
Hi Liz,
We're delighted to hear that you love our product and that the delivery was prompt! Thanks again for your feedback! Leanne
Love these long lasting beautifully scented candles
Great service, prompt delivery, well packaged
15 mars 2023
Réponse de urbanrituelle.com.au
Thank you for sharing your review with us! We're thrilled to hear that you love our hand-poured, beautifully scented candles. We take pride in creating products that provide a delightful experience, and make people feel-good. We're glad to know that we've met your expectations. Thanks again for your kind words! Leanne
Réponse de urbanrituelle.com.au
Thank you for taking the time to share your experience with us! We're glad to hear that you received your order and that everything was to your satisfaction. At our company, we aim to provide a smooth and hassle-free shopping experience, and we're delighted that we were able to meet your expectations. We appreciate your business! Thanks again for your review!
I love the product and my delivery…
I love the product and my delivery arrived in quick time
12 mars 2023
Réponse de urbanrituelle.com.au
Thank you for sharing your feedback with us! We're thrilled to hear that you love our product and that your delivery arrived promptly. Leanne
Réponse de urbanrituelle.com.au
Thank you for taking the time to write a review! We're delighted to hear that you received your order quickly and that you're enjoying the fresh scent. At our company, we strive to provide fast and efficient delivery services, and we're glad that we met your expectations. Leanne
I love this product
I love this product. It smells wonderful, not to sweet with a little muscadine under tone.
15 mars 2023
Réponse de urbanrituelle.com.au
Thank you so much for your review! We're thrilled to hear that you love our product and that the scent is just right for you! We take pride in crafting high-quality products with unique and balanced scents, and we're delighted that we were able to provide you with an enjoyable experience. We appreciate your support. Thanks again for your kind words! Leanne
Réponse de urbanrituelle.com.au
Hi Erin,
Thank you so much for your kind words! We're thrilled to hear that you're loving our products and that our speedy delivery has met your expectations. Thanks for supporting our small family business! Leanne H
Best products for your home
Ease of collection, helpful staff ability to try various fragrances
Makes life very fragrant
14 mars 2023
Réponse de urbanrituelle.com.au
Hi Jules, Thank you for sharing your experience with us! We're glad to hear that our staff were helpful and that you were able to try out so many different fragrances. At Urban Rituelle, we strive to provide a wonderful shopping experience, and we're delighted to know that we were able to help make your life more fragrant. Leanne
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.